The Knaresborough Inn - the Inn Collection Group

We booked this hotel as it was in a good location for a couple of days away. We stayed in an annex room which was comfortable, clean and quiet. It was cold when we first checked in so I put the heating on. It got warm even too hot really quickly we then found we couldn't get it cooler again. We are in the restaurant for dinner and breakfast. Everyone was welcoming and helpful and we enjoyed our stay.

Located in a location within walking distance of Mother Shipton’s Cave, the viaduct and the Castle. Hotel is very well presented and maintained throughout. The bar, eating area is very quirky, food is excellent. We have just eaten a very delicious Sunday roast each and we ate every bit. All our meals have been tasty and well presented.Sara has been very friendly and helpful throughout our stay, and obviously enjoys her role as this shines through in her hospitality skills. We chose a deluxe double room and were not disappointed. Everywhere is spotlessly clean and we loved the decor. It was great to see Ian one of the managers on the shop floor supporting his staff and interacting with his guests. Staff genuinely want their guests to have an enjoyable experience and go beyond with their hospitality skills. Highly recommend.

Fantastic stay at The Knaresborough Inn. Ben went above and beyond to help me when I had a slight issue with my room. Emily & Cerys could not do enough to ensure my stay was anything but exceptional! This is my second time here whilst visiting family and I can’t wait for my third visit! If management read this, please express my sincere thanks to the whole team but especially Ben, Emily & Cerys!

Great location, perfect for our family get together and friends reunion. The staff were great, good service and lots of cheerful banter.

We were allocated a disabled room, although we certainly didn’t book this, a room designated for disabled is not suitable for able bodied, especially in the bathroom where sinks etc are at the wrong height. The bathroom was missing a “plug” in the sink, which meant you constantly ran water. Evening meal was good, when it eventually arrived and disappointed with buffet breakfast.

Main hotel was a lovely old building. We were in the annex behind the main building. Our room was well decorated, very clean & quiet. We enjoyed our evening ‘pub grub’ dinner. Bottle of wine quite expensive.

Stayed for four nights. The staff were very attentive & nothing was too much trouble. We only had one evening meal during our stay & that was 1st class, the food we saw other people eating looked excellent. Breakfast was excellent every morning, we will definitely return to this little gem😁

I wonder if all the one night guests are in rooms surrounding the car park. We were in a ground floor room, basic but clean, directly accessible from the car park. The lady receptionist who allowed us to park and then wander into town until check in at 3pm, was very friendly and helpful with directions. Unfortunately when we arrived back at 3pm we encountered a man who continued to talk to his colleague. When he asked for my name, he then presumed to use my first name and then shortened it (Tracy to Trace) hmm. Then whilst looking at my email booking ref, he answered the telephone, said I won’t keep you a minute (I thought he was talking to the person on the phone) no he was talking to me without looking at me and went on to try to arrange a table booking for the restaurant hmm yet again. My husband by this time had gone to sit down. I found his attitude strange for a hotel receptionist in these days of instant reviews. Can’t imagine what visitors from overseas would make of his attitude. After receiving my key card he explained we went back out into the car park and entered our room through a door between two parked cars (not ours🤣). The room was small, I had to draw the curtain to stop seeing people milling around the cars and entrance area. The surfaces were spotless and the bathroom gleaming. One thing I did notice was a covered tissue box on the dressing table, very useful however it was empty. If it had been removed, I wouldn’t have mentioned this in the review. Good night’s sleep on a comfortable mattress and a large bed. The breakfast next morning was all buffet style. My husband thought this wonderful 😋. I had informed the hotel weeks in advance and at early check in online of my Gluten Intolerance and that I would require a GF breakfast. The waitress checked what I could eat on the hot plate and said they only had GF bread. I found this very strange for an impressive hotel like this. On a cheap and cheerful coach trip staying at a two* hotel on the Isle of Wight I was offered GF cornflakes and GF sausages, non of which was available at the Knaresborough Inn. Ho hum, it seems that the more you pay the less you get here. I think they’ve gone for style over substance. I think we’ll still visit again though, maybe ask for a garden room away from the road and stay a few more days. See what I can do about breakfast GF items etc. A good hotel really close to town and things to visit ie Mother Shipton’s Cave, Harrogate and surrounding areas.

We stayed at the Knaresborough Inn for the night with friends. The location of the hotel is central to both the town centre and the riverside walk and has good parking facilities. The staff were very friendly and helpful and our rooms were well maintained and very spacious. The food was fine (pub grub) but nothing special. We would definitely recommend the hotel and others in the Inn Collection Group, as the hotels are all maintained to a similar standard, good value for money.