Premier Inn Castleford (Xscape, M62 J32)

靠近購物中心和火車站 很便利

酒店早餐很好吃！對面就是滑雪場，很適合來滑雪的朋友居住。房間也很大很整潔，對於兩個人來説住得十分舒適！

If you look at my previous reviews you'll see I've stayed at quite a few Premier Inns, several more than once. I'll cover what's good to start off with. If you're looking for a handy stop off from the M62 around this area, look no further. 2 minutes off J32 and adjacent to a large leisure/eating/shopping outlet place. There is good parking although it seems popular with 'van' people during week nights and they take a lot of space up. Something to note is that there are quite a few disabled spaces and two EV charging points although.... there is no attempt to 'police' them, it was a free for all. Vans parked in both types without challenge (neither EVs or blue badge holders) and even one of the hotel staff (female, looked like one of the managers with a red car) parked in a disabled space - no blue badge on display. I have a family member who needs a disabled space and therefore it winds me up when I see this type of behaviour. We had a Plus room, these are on the fourth floor and restricted to around 20 rooms. Handy if you want a fridge but I do find it weird that they only give you one proper chair to sit on, if you ignore the work style chair. The air con was effective, the room clean and tidy and nice large shower. No bath which didn't bother us. Friendly housekeeping staff. We only ate breakfast so can't comment on dinner. There was the usual choice although not as good as the London one we stayed at in April and they weren't that good at restocking. On day 1, the meal was warm at best but there seems little point in complaining. The staff are more focused on asking if you have an allergy. On arrival we were greeted by two quite miserable young women on reception who did the job but without any hint that they were at all bothered about our custom. Subsequent observations with interactions with other guests were the same. More interested in chatting between themselves and looking at their phones... Between 5 and 7 they have a two for £12 cocktail offer. So, after making our choice, I went to the bar (next to reception) to place my order for 2 Negronis. It was a male from reception this time, who doubled as the bar tender. He looked at me blankly and said 'what'? I reiterated my order and pointed it out on the drinks menu. He said 'I've never heard of it' so I said well it says what it is and presumably you'll have some instructions on measurements etc? He replied, I don't know what vermouth is and don't think we have it anyway! He then tried to pass it off as 'they are changing to a new menu anyway' so I guess I'm supposed to accept that all the ingredients are gone forever. A few minutes earlier, I heard him say to another guest they only had vanilla vodka and no plain... Ok, so I know it's not like supposed to be a bar with everything available but you should have what you advertise and know what to do with the ingredients. He didn't even apologise, he was happy just to let me walk away and go back to chatting with his coworkers. I f

Large, comfortable hotel just off the motorway. It's clean and tidy with good basic facilities inuding a bar and resturant on site. Premier inn are always great value and this place is no exception at the £55 we paid. Staff pleasant and welcoming. Carpark small.but plenty of free parking 60 seconds away.

Very clean room , very quick easy check in , poor breakfast service , given a table then another colleague gave our table away , no one on service when checking out

My family wanted a quality hotel to stay at which was near facilities and a safe environment. Hotel was clean and convenient, however the massive let down was an alarm sounding off at 2:30am. Literally gave me a heart attack as we were all deep asleep. It went off for 5 seconds and my daughters were frightened and wondering what was going on. I and my children could not sleep after for hours ruining what was a nice experience up until this moment. No notice was given at reception and no apologies in the morning. Put me off coming back here again.

Smart clean hotel with big room/bed, proper power shower and quality food served at great value deal.

Nothing. Nowhere to park despite advertising parking for guests. All spaces taken and cars parked as hic that couldn’t get spaces. Loud alarm went off in early hours. Jolted from sleep and then could not sleep again. Whole reason to stay was to be rested for a long day and drive home. Totally avoidable. I want my money back. Complained to reception who gave me a guest relations slip. I’ve had a bad night once before in PI and was refunded immediately. So unimpressed with this. Then the hairdryer didn’t work. So looked a wreck for my day out. Rubbish stay. Wish I had paid half the rate and stayed at Travellodge. Whole reason to stay at PI was guaranteed nights sleep. I want my money back.

Failing to fix a broken lamp and failing to provide everything on a simple menu in the restaurant put a slight tarnish on an otherwise comfortable stay.