Ramada by Wyndham Newburgh/West Point Bewertungen

Okay for the price on weekdays but too expensive on weekends for what you're getting very dated hotel been here alot always have to check and make sure nothing broken before I bring anything to the room cause usually something is

The hotel was being used as a shelter/housing. You need to include this information when promoting a hotel/motel

Wasn’t the cleanest, some of the hallways are sketchy, pictures are not what you get when you go

there was a bucket in the middle of the hallway dripping water, the gym was terrible, and the area was sketchy.

Hotel was dirty and falling apart. There was gum on the carpet by the bed in our room as well as bugs. It had an attached restaurant but it was set up mostly like a banquet hall with tons of seating by the stage and nothing else.

The hotel is clearly being used as a sanctuary hotel and /or government housing. By the front door there were 15 to 20 men lingering around with no purpose to be there other than looking for trouble. The front desk is fully enclosed in bullet proof glass, not a safety shield for covid, full bullet proof glass, as is the snack area. The room was extremely overpriced (for those of us that have to actually pay out way to be in this country). With Security guard sitting in a chair at each end of the hall way you don it get the feeling this is a comfortable place to stay. The room rad dirty and very run down. The non smoking room smelled so much like smoke we almost Couldn’t stay in there. The smoke detectors had plastic taped over them I’m sure in violation of multiple building and fire codes neither of which have seemed to be insoected there in quite a while. If they were the place would be shut down immediately. I’d not for the fact it was late and we had no other place to go I would not have stayed there with my son. The next morning when I mentioned the conditions to the manager he pretended like he didn’t understand me or could not here me behind the protection of his bunker proof glass. As a life long New York resident this is just another example of how the destruction of the city by current policy’s and administration has migrated north businesses and communities. This place has no business being listed on travel sites for public use

The staff was friendly, the place is old and needs repair. The pool was out of service and was surprised to see multiple security officers constantly in the lobby.

First, they put us in a “Non-Smoking” room that STUNK like cigarettes. They gave us a new room. The room was small, no outlets, bathroom was filthy and falling apart. The towels are HARD and there are no real supplies (soap, etc.) The walls are paper thin. We could hear the people next door blowing his nose! DO NOT STAY HERE!

No receipt provided. Bedding was stained as was tub. Mattress was very uncomfortable. Otherwise it was adequate for an overnight stay and convenient

Photos of this property on ******* show a brightly lit lobby with a reception desk open to all as you walk in, however, your first disappoin**ent will be the glass enclosure that shuts off the reception desk. I presume the glass is bullet-proof. Your disappoin**ent will grow as you look about the lobby at the security guards and the number of people loitering there. In fact, there are security guards at the end of each hallway, day and night, and with good reason. As we were turning in for the night we heard a shouting match between st least three ir four people. About 3:30an we were awakened by noises in the hallway and someone shouting “Shut it down.” It is impossible to hear the clerks behind the glass partition. Though they wear microphones, the microphones don’t work. Checking in, we by-passed one young clerk too engaged with his phone to bother. The second attendant ignored us as well, and finally the first came to life No one here caress. Though we booked for two nights, we left after the first and are hoping to recoup our losses either from Ramada (false advertising) or our credit card company

Obviouse signs of bed bugs and urine stained mattress/cover. Manager said it was bleach. Completely unacceptable. Immediately checked out.

When you first arrive you will notice the front desk behind a glass barrier. Felt unsafe, rooms were dirty and other guests complained of bed bugs and roaches. When I arrived at my room, it was not cleaned and they refused to refund me so I could find another place to stay. Please avoid this hotel.

It’s a sanctuary hotel and should not be used as an everyday hotel. Group of people were sitting outside on the curb eyeing customers as they went in, hotel check-in counter with glass petitions up to the ceiling, two people sitting in the lobby running a confidential check-in program, all in all not a safe environment and the rooms were dirty with multiple water stains on the ceiling. Frankly, we were there about 45 minutes and decided we had to leave. I’d like a full refund and will say if you keep advertising this hotel at some point you’ll have a major problem to resolve.

Disgusting. Needed to ask for a new room because of smoking smell and musty order. The new room was no better. Do not stay here. Hotel is being used to shelter migrants and the high traffic of people coming and going causes one to be alarmed and alert at all times.