Iroha Grand Hotel Kintetsu Nara Ekimae

One word. Perfect. This has been by far my favourite place I've stayed on my overall trip to Japan. I had the most pleasant stay here. You can refill your water bottle. The amenities are really good and the location is really great. I really loved the room. Perfect size for solo traveller. And kudos to the staff for excellent service.

The worst hotel I stayed in my life A racist hotel They put all the foreigners on low floor and Japanese on high floor Give foreigners rooms without windows or the view is a wall The room they gave me has a musty male body odour smell . They refused to change it saying they can’t smell it. The next day when I extended my room due to flight for one night , the foreigner male staff with curly hair said I can continue staying same room since I pay extra to book same type. But at night when I went down to change the card, the same male stuff said I cannot extend the room and I need to change room. When asked why , he said the room is reserved tomorrow for Japanese guest who wan to stay in same floor. I asked to see the manager but manager pretend he is not in the room. And they cancelled my extension of one night. That staff also told me just go another hotel as they prioritise Japanese guests and will cancel Chinese reservations. If you are Chinese, book somewhere else. Very racist hotel and don’t give them any business. The Japanese staffs like to laugh at Chinese tourists in Japanese (I speak fluent Japanese) so the Chinese tourists don’t know it, Also they practice selective English with foreigners. They pretend not to speak English and with a blank look . They pretend manager not around all the time but manager is hiding inside and finally came out yelling at me because I won’t leave the hotel asking for him. Disgusting and rude customer service Bonus photo of manager (who hides in the room like a coward) and coming out to point middle finger at me These Japanese bring shame to their country

It is very nice hotel ! With a great location ! 5min from the train station …. In a lovely street …. Very convenient because it is “central “ …. Room is not so small (for Japan !) …. Amenities are great …. I recommend for 1 or 2 nights …