Hotel Plaza del Arco Express

Es completamente imposible aquí que el personal se burle de ti, como no puede haber respeto por el visitante.Lo desaconsejo encarecidamente. Terrible staff, they bully as much as they can, at least the rooms are clean, terrible attitude, we lived there for one day In general, I don't recommend it, you'll just ruin your trip.

I would never recommend this stay to anyone. The pictures portrayed are nothing like what the actual place looks like. The “City View” is abysmal, nothing but dirty streets and a KFC in front of a rundown terrace and windows that don’t even open. As you arrive you immediately feel unsafe in the area, no on site parking, no anything this place is horrible and the fact that they make it non refundable says a lot. They know they are scamming people with lies and I regret ever giving this place a chance because I was deceived by the photos they portray the place to be. Completely unsatisfied and again nothing but regret after booking this stay and having them waste my money.

The staff was rude. Requested I leave a deposit of 200 pesos for a tv remote. They would hand guests towels as they registered. Too many rules and restrictions. Outside the hotel it is an absolute mess. Homeless everywhere. Cardboard and trash scattered everywhere. The ONLY positive thing was that I slept good because I was on the 5th floor. Away from the noise.

Very nice staff, nice location very close to basically everything, definitely coming back again

very bad hotel in room no have light

the buffet breakfast was more than expected for the affordable price, clean and safe hotel, small room but all I needed was there to rest and continue my trip. friendly and helpful staff .

Good services

Good service

Muy buen hotel y cercano al centro y varios lugares, económico y bien ubicado