Quality Inn & Suites Montebello - Los Angeles Bewertungen

Antwort der Unterkunft: Vielen Dank für Ihr Feedback. Wir haben Ihre Bedenken mit dem Management geteilt, um das Problem zu beheben. Wir hoffen, Sie bald wiederzusehen!

Antwort der Unterkunft: Vielen Dank für Ihr Feedback. Wir freuen uns sehr, dass Sie eine angenehme Erfahrung gemacht haben und haben Ihre Bedenken auch dem Management mitgeteilt, um das Problem zu beheben. Wir hoffen, Sie bald wiederzusehen!

Antwort der Unterkunft: Vielen Dank für Ihr Feedback. Wir freuen uns sehr, dass Sie eine angenehme Erfahrung gemacht haben und hoffen, Sie bald wiederzusehen!

Antwort der Unterkunft: Dear Guest,Thank you for bringing this matter to our attention, and thank you for choosing to stay with us again. We sincerely apologize for the condition of your room upon arrival. Finding a room that appeared occupied and not properly serviced is unacceptable and does not reflect the standards we strive to maintain.We understand how frustrating and disappointing this experience must have been, especially after a long day of travel. We appreciate that you promptly notified our front desk team and regret that, due to full occupancy, we were unable to relocate you to another room that evening.We are also sorry for the lack of communication regarding the follow-up at checkout. Your feedback has been shared with our management team so we can review what occurred and improve our internal processes.We value your loyalty as a returning guest and hope to have the chance to restore your confidence in us.Sincerely,Management TeamQuality Inn & Suites Montebello

Antwort der Unterkunft: Dear Guest,Thank you for taking the time to share your feedback. We are glad to hear that you enjoyed our breakfast offerings, including the plated breakfast service, cereals with milk, and the availability of tea and coffee. We strive to provide a convenient and satisfying start to the day for all our guests.We appreciate your comments and look forward to welcoming you back to Quality Inn & Suites Montebello in the future.Sincerely,Management Team

Antwort der Unterkunft: Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Montebello - Los Angeles. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding to the room cleanliness on your recent visit. I have shared your feedback with our management to better improve the options of food and beverages in the future. Feedback from our customers on their experiences is what we use to further our constant improvement. Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future. Kind regards,Katherye MolinaQuality Inn & Suites Montebello - Los Angeles

Antwort der Unterkunft: Dear Valued Guest,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Montebello - Los Angeles.We sincerely appreciate and value your feedback as a Customer. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. We hope we can have you again at out property and make your stay even better because your loyalty is important to us. Thank you again for your business!Sincerely,Katheryne MolinaQuality Inn & Suites Montebello - Los Angeles

Antwort der Unterkunft: Dear Valued Guest,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Montebello - Los AngelesWe are truly sorry to hear that your stay was not up to your usual standards. We take your feedback very seriously and are committed to making improvements. We will address the issue you raised regarding the wifi performance and will be sure to prevent similar issues in the future. We appreciate you bringing this to our attention and hope you will consider giving us another chance to provide you with a better experience. Sincerely,Kathy Molina Quality Inn & Suites Montebello - Los Angeles

Antwort der Unterkunft: Thank you so much for your feedback. We are so happy that you had a pleasant experience and we hope to see you again soon!

Antwort der Unterkunft: The Quality Inn and Suites team thank you so much for your wonderful review!! We're thrilled to hear you enjoyed your stay and hope to welcome you back again soon

Antwort der Unterkunft: Dear Valued Guest,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Montebello - Los AngelesWe are truly sorry to hear that your stay was not up to your usual standards. We take your feedback very seriously and are committed to making improvements. We will address the issue you raised regarding the maintenance of our rooms and will be sure to prevent similar issues in the future. We appreciate you bringing this to our attention and hope you will consider giving us another chance to provide you with a better experience. Sincerely,Kathy MolinaQuality Inn & Suites Montebello - Los Angeles

Antwort der Unterkunft: Dear Guest,Thank you for your wonderful review! We are pleased to hear that you enjoyed our clean hotel, spacious parking lot, and the service provided by our helpful staff. Your positive feedback is greatly appreciated and will be shared with our team.We are grateful for your support and look forward to welcoming you back to Quality Inn & Suites Montebello on your next visit.Sincerely,Management Team

Antwort der Unterkunft: Dear Guest,Thank you for sharing your experience! We are delighted to hear that our front desk team made such a positive impression during your stay. Providing friendly, welcoming service is one of our top priorities, and your kind words will mean a great deal to our staff.We truly appreciate your feedback and are honored to know that their cheerful and caring service made you want to stay with us again. We look forward to welcoming you back to Quality Inn & Suites Montebello in the near future.Sincerely,Management Team

Antwort der Unterkunft: Thank you so much for your feedback. We are so happy that you had a pleasant experience and have shared your concerns with management as well to fix the issue. we hope to see you again soon!