SureStay Hotel by Best Western Guam Airport South Bewertungen

The worst stay I've ever had ! When I arrived the room, the 1 light bulb is missing, the phone was not working. I have to went down to the reception and reported that. The receptionist had an unhappy face. The shower water comes on and off, it just suddenly stopped when I try to adjust the temperature. I dare not to touch it before I finished the shower. The day time receptionist stopped me to leave when my transportation comes, he said the bed frame is broken. I told him how can I break the bed frame? He said:" Did I said you break the bed frame?" So why you stopped me to leave and tell me so? If you doesn't means that why you telling me so? He just kept repeating "Did I say you broke the bed frame ?" When I went back to the room, I've found out that's the bed I didn't sleep with. I told the staffs that I was alone in the room last night and I didn't sleep on that bed. They kept asked me some nonsense questions. That's only you stay in the room? Who was the technician guy's name who came to fixed the lamp? Actually the found that the bed frame was broken long time ago! The hotel is in the middle of no where that's only 1 KFC available in walking distance. All the facilities looks old and barely functioning. The do provide service but just simple and cold breakfast in pack

The place is better than the previous hotel that we stayed last 2023. The front desk was very helpful.

Friendly staff , little bit lock of service 🫣

They served breakfast as continental, but only poor and imitated foods. No eggs , no sausages, etc

The facilities were quite dated but room was clean. I've read some reviews that mention cockroaches but I turned on the light on and off multiple times during nigh time and I didn't see one. The hotel is very close to the airport which was both a plus and a minus. Less time traveling but I could hear the noise in the room every time a plane landed/took off. There is a large market, Payless, nearby and a gas station too - convenient for filling up the rental car before returning it.

Upon check-in there was no power so we stowed our luggage and came back a couple hours later. Room was clean, but only provide towels, no wash clthes or hand towels. No cleaning service on follow on days. Maybe I'm out of touch with reality, but thought they still cleaned rooms daily and provided wash clothes as standard service.

Excellent hospitality and service

If you are on business trip this is good place to stay near In airport .but if you visit Guam and spend your time in beaches/nightlife/shopping and Adventures choose the better place of Tamuning or Tumon. About my hotel that I stayed surestay by best western all I can say is the hotel staff is helpful and generous she’s filipina named sherry soliva she can also guide you around the islands.if you wanted to book your hotel in Barrigada surestay request sherry soliva to help you but don’t stay in room 320 because…why? Alots of Guamanians or American ANTS in my bed and a baby cockroach in toilet and veranda🤣next guess find out the cockroach parents..haha!

Our package is with Breakfast. Feedback from my boss, there is nothing except soup. So he went for meeting without breakfast. This is very disappointing comments from him....

Well and good, keep it up ☺️

這麼比喻好了，這家酒店大概就是縣城的漢廷 但性價比低。雖然就在機場旁邊，但是距離還不如住杜夢灣。這旁邊倒是有肯德基，本地超市走路要15分鐘，但還是建議開車。 酒店床中間凹陷，廁所水超小。 優點可能是冷氣夠強 泳池雖然看起來不錯但是疏於清理。 整體來說，要有強大的心理準備。不然會後悔

飯店雖然離逛街的地方較遠但週邊機能不差，有購物超市也有加油站

房間很差，假窗户，沒有被子，床單當被子，接近700塊的價格，這是給人住的酒店，熱水器也是壞的，沒有熱水洗澡，孩子們都病了。非常讓人生氣，嚴重譴責該酒店

主要観光地から少し離れており、バスもないため、レンタカーを借りることをお勧めします。 フロントの方々は親切で、今回eSIMを利用しタクシーを呼ぶ時にスマートフォンが使えなかったため、電話を貸して欲しいと頼んだところ快く貸してくださったり、困ったことがあった時には親身になって相談に乗ってくださったりしました。