Novotel Melbourne Central

Novotel Melbourne Central Bewertungen

Novotel Melbourne Central

399 Little Lonsdale St, Melbourne, Victoria, 3000, AustraliaHoteldetails anzeigen
Novotel Melbourne Central
Novotel Melbourne CentralNovotel Melbourne CentralNovotel Melbourne Central
Verfügbare Zimmer für deine Reisedaten suchen
Preisgarantie
1 Nacht

Gästebewertungen

4.5/5
Großartig
191 Bewertungen
Verifizierte Bewertungen
Lage4.6
Ausstattung4.3
Service4.5
Sauberkeit4.6
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Alle Bewertungen(191)
Positive Bewertungen(187)
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Edle Umgebung(8)
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Negative Bewertungen(4)
Anonymer Benutzer
Standardzimmer mit Kingsize-Bett
Aufenthalt im Okt. 2024
Familie
1 Bewertungen
4.7/5
Wunderbar
Gepostet am 24. Okt. 2024
Very good location. Easy access to lots of restaurants and shops. Also close to tram stations
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Arka Chakraborty
Standardzimmer mit Kingsize-Bett
Aufenthalt im Juni 2024
Reise mit Freunden
4 Bewertungen
3.7/5
Gepostet am 10. Aug. 2024
Amazing location and excellent service. However the rooms have one problem, washbasin is next to bed hence if someone has problem with smell. It can be a issue
Übersetzen
Antwort der Unterkunft: Dear Arka Chakraborty,Thank you for sharing your feedback about your recent stay at Novotel Melbourne Central.I’m thrilled to hear that you found our location amazing and received excellent service during your stay. Your positive comments are much appreciated.However, I’m sorry to learn about the issue with the room layout, specifically regarding the proximity of the washbasin to the bed. I understand how this could be problematic for guests sensitive to smells. Your feedback is valuable, and I will share it with our team as we continue to evaluate and improve our room designs.Thank you for bringing this to our attention. We hope to have the opportunity to welcome you back and provide a more comfortable experience in the future.Sincerely,Ifwat FakhrulAssistant ManagerNovotel Melbourne Central
Anonymer Benutzer
Deluxe Doppelzimmer
Aufenthalt im Mai 2024
Familie
3 Bewertungen
3.7/5
Gepostet am 12. Juni 2024
I was shocked when I came coz the hotel can't fins my booking!! Lucky I have the confirmation email and the problem was solved in abt 15mins. However I donnoe if they just gave me an avail room coz I tot my room has bathtub but in the end no bathtub 🥲 Bed is comfy but room is small. Have to req for toothbrush and toothpaste at reception as it is not available in room. Also no bottled water given. Location-wise is gd.. Just few mins walk to Melbourne Central and there are some halal restaurants within walking distance too.. do try Blok M, Khao man gai chicken rice and mamak melbourne. Convenient to take the free trams too
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Antwort der Unterkunft: Dear Guest,We very much appreciate your comments regarding your stay at the Novotel Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ifwat FakhrulAssistant ManagerNovotel Melbourne Central
Sing AL
Standardzimmer mit Kingsize-Bett
Aufenthalt im Apr. 2024
Single
3 Bewertungen
4.0/5
Sehr gut
Gepostet am 1. Mai 2024
The location is great with access to many restaurants and eatery nearby. The Southern Cross and Skybus station are all within walking distance. City free tram station nearby as well. Room are clean although it's a bit small. However, the room are well designed and functional so you don't really miss much. Toothbrush and slippers are available on request at the front office.
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Antwort der Unterkunft: Dear Sing,We very much appreciate your comments regarding your stay at the Novotel Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,David LotFront Office ManagerNovotel Melbourne Central
Gastnutzer
Deluxe Zimmer mit Kingsize-Bett
Aufenthalt im Apr. 2024
Business
2 Bewertungen
4.0/5
Sehr gut
Gepostet am 14. Apr. 2024
Location of hotel was perfect, room is good size to rest / work for some conference calls, I love it. Only cleanliness was a little lacking as I see they do not clean the shower area well (some hairs in a corner) & the nuts I dropped on the carpet floor on the first night was left unattended for 3 nights in a row while I stay in the hotel.
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Antwort der Unterkunft: Dear Guest User,We very much appreciate your comments regarding your stay at the Novotel Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,David LotFront Office ManagerNovotel Melbourne Central
Gastnutzer
Standardzimmer mit Kingsize-Bett
Aufenthalt im Jan. 2024
Single
2 Bewertungen
5.0/5
Hervorragend
Gepostet am 13. Jan. 2024
Very clean and nice room with unbeatable city viee,, staffs are enthusiastic and friendly. Will choose to stay here again!
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Antwort der Unterkunft: Dear sir or madam,We very much appreciate your comments regarding your stay at the Novotel Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Agus WidhidarmaAssistant Manager - Front OfficeNovotel Melbourne Central
LuluQLR
Deluxe Doppelzimmer
Aufenthalt im Juni 2024
Familie
2 Bewertungen
4.7/5
Wunderbar
Gepostet am 9. Juni 2024
Very good location and clean. We book with breakfast for two adults. Children below 14 yrs old are free. So we had enjoyed our breakfast during our stay.
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Antwort der Unterkunft: Dear Guest,Thank you for sharing your positive feedback regarding your recent stay at Novotel Melbourne Central.We are delighted to hear that you found our location very good and appreciated the cleanliness of our hotel. It's wonderful to know that you enjoyed the breakfast included in your booking, and that your children could also enjoy it for free.We hope you had a memorable experience with us, and we look forward to welcoming you back to Novotel Melbourne Central for another enjoyable stay in the future.Warm regards,Ifwat FakhrulAssistant ManagerNovotel Melbourne Central
Gastnutzer
Deluxe Doppelzimmer
Aufenthalt im Apr. 2024
Familie
4 Bewertungen
4.7/5
Wunderbar
Gepostet am 4. Mai 2024
Great location. Right in the center of town. Walking distance to all main attractions in Melbourne. We stayed with 2 kids. It was very convenient. We only got one time breakfast at the hotel but buffet is rich and delicious.
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Antwort der Unterkunft: Dear Guest User,We very much appreciate your comments regarding your stay at the Novotel Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,David LotFront Office ManagerNovotel Melbourne Central
samuel eel
Standardzimmer mit Kingsize-Bett
Aufenthalt im Apr. 2024
Business
31 Bewertungen
5.0/5
Hervorragend
Gepostet am 16. Apr. 2024
Great hotel. However it seems that parking around here isn't so convenient due to spaces. And thus I took the vallet which is 80 per day. A little pricey from my own view but maybe no other choices I guess ? The area is amazing to town hall and have almost full walking access to east Melbourne already. Everything would be in 3km range which is definitely walkable. Breakfast is impressive and staff are extremely helpful. Very good
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Antwort der Unterkunft: Dear Samuel,We very much appreciate your comments regarding your stay at the Novotel Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,David LotFront Office ManagerNovotel Melbourne Central
LI YONG
Deluxe Doppelzimmer
Aufenthalt im März 2024
Familie
4 Bewertungen
5.0/5
Hervorragend
Gepostet am 17. März 2024
Great location and room facilities. Breakfast is also good for family travelers.
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Antwort der Unterkunft: Dear Li,We very much appreciate your comments regarding your stay at the Novotel Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,David LotAssistant Front Office ManagerNovotel Melbourne Central
Man v.1
Superior Zimmer mit Kingsize-Bett
Aufenthalt im Juni 2024
Familie
11 Bewertungen
3.7/5
Gepostet am 9. Juni 2024
Nice and clean hotel. Located at the heart of CBD.
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Antwort der Unterkunft: Dear Guest,We very much appreciate your comments regarding your stay at the Novotel Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ifwat FakhrulAssistant ManagerNovotel Melbourne Central
Anonymer Benutzer
Deluxe Zimmer mit Kingsize-Bett
Aufenthalt im Okt. 2023
Anderes
10 Bewertungen
4.5/5
Großartig
Gepostet am 15. Okt. 2023
Extra night. Already booked and remark for same room but have to move. Got a phone call after rechecked-in and I leaved the hotel for sightseeing. So have to back to the hotel for moved all stuffs to other same type room
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Antwort der Unterkunft: Dear sir or madam,We very much appreciate your comments regarding your stay at the Novotel Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Agus WidhidarmaAssistant Manager - Front OfficeNovotel Melbourne Central
Siow Ping
Standardzimmer mit Kingsize-Bett
Aufenthalt im Nov. 2023
Single
8 Bewertungen
4.5/5
Großartig
Gepostet am 29. Nov. 2023
The front desk lady is very helpful and hotel room is clean
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Antwort der Unterkunft: Dear sir or madam,We very much appreciate your comments regarding your stay at the Novotel Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Agus WidhidarmaAssistant Manager - Front OfficeNovotel Melbourne Central
Kai
Standardzimmer mit Kingsize-Bett
Aufenthalt im Juni 2023
Familie
14 Bewertungen
4.5/5
Großartig
Gepostet am 26. Juni 2023
Nice Hotel, Nice service and reception. It is just 100 meters away from those good restaurants in Melbourne.
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Antwort der Unterkunft: Dear GuestWe very much appreciate your comments regarding your stay at the Novotel Melbourne Central. It is always a pleasure to receive positive and helpful feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your stay with us, we hope your next visit will be a pleasant experience.Sincerely,Sarah JenkinsFront Office Manager
Chan Wai Ching
Deluxe Zimmer mit Kingsize-Bett
Aufenthalt im Mai 2024
Reise mit Freunden
3 Bewertungen
4.0/5
Sehr gut
Gepostet am 31. Mai 2024
Good locations and services
Übersetzen
Antwort der Unterkunft: Dear Chan,Thank you for taking the time to tell us about your experience at the Ibis Melbourne Central. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Ibis Melbourne Central, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,David LotFront Office ManagerIbis Melbourne Central