Harper Wahid Hasyim Medan by Aston Bewertungen

Antwort der Unterkunft: Dear Bapak/ Ibu Febri,Thank you for your wonderful review! We are thrilled to know you had a “best” experience with us here at Harper Wahid Hasyim Medan. Your satisfaction is our top priority, and we are delighted that we could make your stay memorable.We look forward to welcoming you back in the future for another exceptional experience. Please feel free to reach out if there’s anything we can assist you with on your next visit.Warm regards,Edi SuprayetnoHotel Manager

Antwort der Unterkunft: Dear Mr. Christian,Thank you for taking the time to share your feedback about your recent stay at Harper Wahid Hasyim Medan. We are thrilled to hear that you enjoyed the nearby cafés and restaurants, and we are glad that our breakfast offerings and the friendliness of our team made a positive impression on you.While our location may not be right in the center, we are pleased that the vibrant surroundings enhanced your experience. We always strive to provide our guests with a memorable stay, and it’s wonderful to know we succeeded in meeting your expectations.We look forward to welcoming you back to Harper Wahid Hasyim Medan for another delightful experience.Warm regards,Edi SuprayetnoHotel Manager

Antwort der Unterkunft: Dear Valued Guest,Warmest greetings from Harper Wahid Hasyim Medan.First and foremost, I would like to sincerely thank you for taking the time to share your feedback regarding your recent stay with us. We truly value all forms of guest feedback as it allows us to continuously improve our services and facilities.While I am pleased to learn that you found the service from our team to be decent, I am truly concerned to hear about the inconveniences you experienced with the room condition and the challenges regarding the air quality and noise disturbance. Please accept my sincerest apologies for the discomfort caused.Your comments regarding the sunken bed, hallway odor, and noisy air conditioning have been duly noted and discused with our respective departments for immediate review and corrective action. Regarding your experience with the smell of cigarette smoke, we deeply regret the inconvenience this has caused you. While we strictly enforce a non-smoking policy in designated areas, we acknowledge that situations like this can occur, and we will certainly reinforce our monitoring procedures to prevent such incidents from affecting our guests' comfort in the future.Please rest assured that your feedback is being treated with the utmost seriousness, and necessary steps will be taken to enhance both the room quality and the enforcement of our non-smoking policies.We hope to have the opportunity to welcome you back in the future, and allow us to restore your trust in our commitment to providing a comfortable and enjoyable stay.Thank you once again for bringing these matters to our attention.Warm regards,Edi SuprayetnoHotel Manager

Antwort der Unterkunft: Dear Mr. Jeff,Thank you for sharing your wonderful review and for choosing Harper Wahid Hasyim Medan during your stay. We are thrilled to hear that you enjoyed our convenient location, delightful breakfast, and the hospitality of our staff. It’s always our priority to ensure our guests have a memorable experience.We look forward to welcoming you back on your next trip. Please do not hesitate to reach out if there’s anything we can do to make your future stays even more enjoyable.Warm regards,Edi SuprayetnoHotel Manager

Antwort der Unterkunft: Dear Mr/Ms. Andalusia,Warmest greetings from Harper Wahid Hasyim Medan.Thank you for sharing your positive feedback with us. We are thrilled to hear that your experience was nothing short of "Super Good." Your kind words truly inspire our team to continue delivering exceptional service to all our valued guests.We look forward to the pleasure of welcoming you back for another outstanding stay in the near future. Should you need any assistance or have special preferences for your next visit, please do not hesitate to let us know.Kind regards,Edi SuprayetnoHotel Manager

Antwort der Unterkunft: Dear Valued Guest,Thank you for sharing your feedback with us. I am truly sorry to hear that your experience did not meet the expectations we aim to deliver. We understand the importance of providing high-quality facilities and a comfortable experience, and I apologize for the areas where we fell short, including the internet connection and room size. For your information we already provide 200MBps bandwidth for internet and 24m2 for room size.While our property does not feature a pool, we are continually working to improve our offerings for next project to extend our facilities to meet guest needs. We would be grateful for another chance to serve you, as we are dedicated to enhancing each guest's experience.Thank you once again for your valuable input.Warm regards,Edi SuprayetnoHotel Manager

Antwort der Unterkunft: Dear ed.amd,Thank you for choosing to stay at Harper Wahid Hasyim Medan and for taking the time to share your experience. We are delighted to hear that you found our hotel to be both pleasant and affordable. Your kind recommendation of nearby cafes and the local eateries is greatly appreciated.We acknowledge your comment regarding the distance from the city center, and we are glad that the nearby amenities added to your overall convenience and enjoyment. We continuously strive to provide a balance of comfort, affordability, and accessibility for all our guests.It was a pleasure to have you with us, and we look forward to welcoming you back on your next visit to Medan!Warm regards,Edi SuprayetnoHotel Manager

Antwort der Unterkunft: Dear Our Valued Guest.Thank you so much for your wonderful review. We're thrilled to hear that you enjoyed the amazing breakfast selection, the top-tier Javanese massage, and the modernly designed room during your stay. It's always rewarding to know that our guests appreciate the efforts we put into providing a great experience.We're also pleased that our staff could contribute to making your stay enjoyable with their helpful and polite service. If there's anything more, we can do for you or if you have any specific preferences for your next visit, please don't hesitate to let us know.Thank you for choosing to stay with us, and we look forward to welcoming you back for another fantastic experienceWarm regards,Edi SuprayetnoHotel Manager

Antwort der Unterkunft: Dear Tarnisujani.Thank you for sharing your experience with us.I'm sorry to learn that you faced challenges with the road leading to the hotel. Currently, there are ongoing government projects addressing city-wide road improvements, and we understand the inconvenience this may cause. We hope that these projects will be completed soon, resulting in more comfortable city roads.Regarding your experience with our reception, it's disheartening to hear that it was not up to your expectations. We sincerely apologize for any inconvenience caused. Your feedback is crucial to us, and we would appreciate more details so that we can address the issues promptly.Your insights are valuable, and we are committed to ensuring that your future experiences with us are more positive.Thank you once again for bringing these matters to our attention. We look forward to the opportunity to better serve you in the future.Warm regards,Edi SuprayetnoHotel Manager

Antwort der Unterkunft: Dear Miss Masniah,We're delighted to hear that you had a good experience at our hotel. Thank you for your kind words about the hotel and our staff. It's always our goal to provide a pleasant and enjoyable stay for our guests.If there's anything specific you enjoyed or if you have any feedback on how we can make future stays even better, please feel free to share. We appreciate your choice to stay with us and hope to welcome you back for another enjoyable vacation in the future.Safe travels and thank you for your positive review.Warm regards,Edi SuprayetnoHotel Manager

Antwort der Unterkunft: Dear Mr./Ms. Cunz,Thank you for sharing your wonderful feedback with us. We are delighted to hear that you found our rooms nice and spacious, as we take great pride in providing our guests with a comfortable and enjoyable experience.Your kind words mean a lot to us, and it’s an honor to know that you plan to return to our hotel. We eagerly await the opportunity to welcome you back and provide you with an even more exceptional stay.Should you need any assistance or have specific preferences for your next visit, please do not hesitate to let us know.Warm regards,Edi SuprayetnoHotel Manager

Antwort der Unterkunft: Dear Mr. LucaKL,Thank you for taking the time to share your review and for highlighting our customer service and cleanliness. We are thrilled to hear that these aspects met your expectations, as we strive to provide exceptional hospitality and maintain the highest standards of cleanliness for all our guests.Your kind words motivate our team to continue delivering excellent service. We truly value your feedback and look forward to welcoming you back for another outstanding stay. Should you need any assistance during your next visit, please do not hesitate to reach out to us.Warm regards,Edi SuprayetnoHotel Manager

Antwort der Unterkunft: Dear Miss, Ys. YunitaThank you for your wonderful review. We're thrilled to hear that you found our Deluxe Room spacious and the bed amazingly comfortable. We're also glad that Harper Wahid Hasyim Medan is conveniently located near a mosque, allowing you to perform prayers during Hari Raya Aidil Adha.We appreciate your recommendation to stay at Harper Medan and are delighted that you enjoyed our good breakfast. It's great to know that our location is near popular attractions such as Ucok Durian and Wijaya Kesuma Bakery, where you can indulge in delicious local culinary and cake.We look forward to welcoming you back for another stay with your family and best friends. If you have any further requests or if there's anything we can assist you with, please don't hesitate to reach out. Thank you once again, and we can't wait to host you on your next visit.Warm regards,Edi SuprayetnoHotel Manager