Hilton Kansas City Airport

あさ6時の便に乗るのに4時くらいのシャトルバスの予約が必要かときたら、24時間15分おきに走っているので大丈夫、と言われた。朝食付きのプランだったが、早朝の出発ではコーヒーしかなくて残念だった

我愛希爾頓，不論我走到哪裡，衹要有希爾頓酒店我就不選擇別的酒店。 希爾頓的設施是其他酒店所不能比擬的，希爾頓的衞生絕對是一流的，環境優美宜人是希爾頓的特色，服務周到也是一貫的服務宗旨，衹是今天，堪薩斯機場希爾頓的大唐多做了一步，讓我挺不理解的。 我早晨餓醒了，五點半我就下去到餐廳找飯吃。結果餐廳沒開，我又折返回房間，門卡打不開房門了。我就又下樓叫值班先生給我重新激活一下門卡。結果，大唐值班先生就叫來了酒店保安，帶着我回到房間，並要求我儘快收拾好行李，跟他一起下樓。我問他是不是要換房間，他説不知道，反正我不能再在這裏住了。來到大堂值班先生重新給我開了卡，還是原來的那個房間，衹是換了一張門禁卡。 我的腦洞瞬間崩塌啦，我就想知道，我第一次打不開門的時候我就要求給我一個新卡就行，為啥就不同意呢？折騰一圈之後也還是同一個房間，為啥要全部搬下來再全部搬上去呢？ 逗我玩呢？

Excellent staff, great food at the restaurant. The accessible room was a long way from the elevator but that was my only complaint

We had to pay for parking for our overnight stay. The hotel was ok. Not the most updated. Bed was a bit hard and pillows not firm. We had a large amount of light coming in from under our door.

******* very explicitly said what you see is the price you pay. No indication that parking was mandatory extra fee. Arrived at Hotel only to get fleeced for an additional parking fee to park in their parking lot. Bait and switch false advertising gimmick. Do your homework at always call for diret pricing and ask questions.

The employee at the front desk was very abrupt and rude when answering my question. The room was unimpressive. The front door stuck, the carpet dingy, the USB charging ports on one of the lamps were busted and couldn't be used, the bathroom sink fixtures weren't affixed to the sink and felt like they were going to come out, the shower didn't drain properly so you stood in a bath of water while you showered, the heat in the room barely worked despite trying to use the thermostat controls, and paint was peeling from the ceiling.

Easy check in. Spacious lobby and restaurant. Room large. Nice sheets. Quiet on floor.

The customer service was great but this place is sooooooo dated.... the dirty carpet, raggedy curtains and bed skirts... Definitely not what I expect for a hilton... I would not choose to stay here again

The city was working on a water main near the hotel which shut down water to the hotel. There was no notification to the guests of this problem as far as I know. The water shut-off affected the fire alarm, setting it off several times throughout the evening, continuing until the next morning. The only explanation I got was after I called to complain about the lack of water pressure in the shower earlier that evening. The guests were forced to evacuate for a false alarm later that night. However subsequent alarms quickly shut off and were ignored. I found the lack of communication with guests from hotel management odd, puzzling and perhaps irresponsible. Other than that everything was fine and what one would expect from a Hilton. I was a little put off by the parking fee for guests however, even though it was somewhat modest ($12/night) compared to other places I have stayed, because I wasn’t aware of it when making the reservation.