Riad Hotel Marrakech

My wife and I stayed in a suite here for five nights in Jan 2024. It was our first time visiting Marrakech and I will admit I was very intimidated by the city’s layout. However, upon checking in, our concierge took us through a map of the city, noting places of interest and giving tips on interacting with the city’s inhabitants. Our room was spacious, on the ground floor and had a private terrace in the open area of the Riad (which is filled with trees and local birds). The hotel offers food and non-alcoholic drinks (so definitely bring a bottle of wine with you if you’d like to enjoy it on the rooftop or in your room - they will keep it on ice for you and serve you as needed if you like). The staff are incredibly kind and helpful. I would definitely recommend for anyone looking for a hotel in Marrakech (whether you’re a newbie like us or an expert!) Cannot wait to come back!

The hotel and room were beautiful and the staff took wonderful care of us. However, upon arrival our shower head was broken so we could not take a shower and the manager then informed us the plumbing company would not be able to fix the issue until the following day. The staff and the manager went above and beyond to make sure we were comfortable, but this is not an issue you would expect at a hotel of this calibre and needs to be fixed. Our stay would have been perfect were it not for the plumbing issue.

L’Hotel lived up to all our expectations. On arriving we wondered where we were going when we were escorted through the alleyways of The Medina. Then the doors opened to an oasis in the middle of chaos.The style and comfort of the Riad was wonderful and the service exceptional. The hotel is all about attention to every detail from the fresh flowers to the tortoises doing their rounds of the garden. All the staff were welcoming and made sure we were safe even through an earthquake. They also managed that very fine line between friendliness and obsequiousness. Hisham in particular was very professional and took care of our every need and their chef has worked at the hotel through years of different owners and it shows. The food was delicious and very fresh .We hope to return one day to this very romantic home away from home.

There is no better place to stay in Marrakech than the gorgeous, well-designed, comfortable L’Hotel Marrakech. I had done a ton of research before booking our stay for my husband’s 40th birthday — I knew I wanted to stay in a riad in the Medina and my expectations were high after all of the praise and reviews and recommendations for L’Hotel Marrakech, and yet, this place truly blew me away! The riad is so serene and perfectly designed, the service is so friendly and everyone who worked at the riad was professional and warm, and anticipated every need or want. On my husband’s birthday, they baked him a chocolate cake, and on cold nights they’d light a fire in our room without us even needing to ask. The food was also among the best meals we had. Nordine and Omar couldn’t have taken better care of us, been kinder or more accommodating. And Ismail worked with me for months to plan and book the perfect dinners and experiences — ones that weren’t just in the guidebooks. I can’t wait to come back!

Three nights of absolute bliss at this hotel! It was so tranquil and relaxing! We stayed in the Fez room which was very spacious, had its own balcony and absolutely beautiful bathroom with wonderful amenities. The staff could not be faulted. They were very helpful. I wish I could remember everyone's names and mention them individually as they deserved mention from the person who greeted us and orientated us with a map of the old part of Marrakech to the young new employee who wrote down the recipe for the salad for me. I loved that we were in the old medina yet it was very quiet other than the sweet sound of the birds in the morning and evening. We could choose where to have breakfast. One morning we had it on the terrace, another in the dining room and once even on our own balcony. Getting to this riad was an experience in itself, we were led from the taxi down a maze of narrow alleyways, and then suddenly you arrive at the door and you cannot imagine the oasis behind it. I got a local sim from the airport which was very helpful both in Marrakech and also in the Atlas mountains ( I think it was company Medoc or a similar name). I could not use google maps in the medina but I was able to map our route on Strava and then using this I could retrace our steps back to the Medina. After 2 days it becomes familiar though and you don't worry as much about getting lost. I participated in a cookery demonstration with a friend at a nearby hotel (5 minutes walk away) which I would recommend doing. Thank you for the memory of a lifetime and all your many kindnesses during my stay. If I am able to return to Marrakech I would love to stay again.

This place is a total waste of money. They abuse their customers by charging $3 for a small bottle of water in a country where you can't drink their water and I had cockroaches in my room. Every other 5 star hotel and Riad we stayed at included water at no cost or gave us massive bottles for $2. You're greeted by a bottle or Raid in your room to kill the bugs, so you know it's a big issue. Not impressed at all. Don't stay here.