Color Apartments by Olala Homes

Terrible customer service, it took us 3 hours to check in, no one answered us, super dirty and bad smell at the entrance, the codes were incorrect and no one resolved

Had a great stay. Not near the center but plenty of transportation options, which made it very easy to get around.

Was the worst stay of the trip! They did not send the check-in instructions although we made sure to inform them about our arrival time, we even made sure that expedia/hotels.com agent call them to confirm the time. They promised to reply but they didn't. When we arrived we had to stay almost 2 hours waiting, we had to use our international phone to call and had to pay for a roaming call to get the instructions as their whatsapp chat didn't recognise the reservation number. We asked for a late check-out which is the least they could do to compensate the wasted time but they refused!! We didn't have the chance to rest well. The area is not very good and we had to pay for parking.

Nonostante la zona non sia il massimo soggiorno piacevole, metro molto vicina ed a pochi passi supermercati e localini dove fare colazione.

Muy bien, confusa el ingreso pero al final se resolvió. La puerta hace sonidos como que la están forzando todo el tiempo.

Es muy caro para la ubicación que tiene. Las instalaciones están ok pero no es insonorizado, se escucha de los otros apartamentos. El apartamento está bien provisto, con aceite, azúcar, sal y condimentos. Es medio incomoda la bacha de la cocina y se inunda un poco el baño cuando te bañas en el dpto del ático. El servicio de reclamo es malísimo, nos quejamos por ruidos y no hacen nada, te la tenés que bancar aunque te cobran una fianza de 150 euros (la cual te la podrían dar como indemnización de la fianza del infractor) No entiendo cómo no les importa mantener un cliente feliz. Hubiera vuelto si tenían el decoro de compensarme una noche que unos vecinos no me dejaron dormir. No lo recomiendo