VISIONAPARTMENTS Lucerne Neustadtstrasse(Visionapartments Neustadtstrasse - Contactless Check-IN)

Please be aware this room is not as advertised in the photos. We stayed in a mini studio apartment which was smaller than that shown in the photos attached to that specific apartment on ***********, and it did not contain the furniture shown (there was no table, no chairs, and the only storage available for possessions was one small cupboard for storage). This apartment does not function well as a studio; we found self catering difficult for two reasons. Firstly there is no free surface for food preparation or eating, and no chairs to sit on. Secondly the small fridge was not cold enough to safely store any food (for context the chocolate we placed inside it melted). We notified staff promptly, but they did not help to rectify this.  Finally this apartment is poorly designed for any temperatures above 20C. There are two windows on the same wall which are locked so they can only opened a small amount; as such you can't generate a breeze. The bathroom has no ventilation so it's incredibly humid. The building is designed with air con installed but for whatever reason it's deactivated in the rooms; with temperatures above 30C it was very difficult to rest or sleep, and sadly the staff declined to help with this problem. I can imagine a situation where one person staying in this apartment during low temperature weather and only eating out might find it suitable, however in any other situation I would strongly advise against staying here. 

first staying in an online check in concept but it went smoothly and management was quick to respond and very accomodating, great Ethiopian restaurant down below.

Do not stay here in the hotter months- room was basically a sauna. When I reached out about the giant air unit in the room not working they responded by saying they gave us a fan. If you try and open the windows to let some air you will let bugs in that area attached to the streetlight right outside the window. Check in process also took over a half hour just to get a code for the room and you will get rudely kicked out of your room at exactly 10am the day of check out- I do not recommend this property to anyone

Une horreur. La chambre ne correspond pas du tout au photos et ce que vous réservez. C’est un self check-in et assez glauque, c’est un endroit à p*t’es né pas y aller en famille. Nous sommes arrivés à minuit pour dormir sur la route pour l’Italie. Nous avons trouvé une chambre horrible très sale et utilisé avant nous. Le service client nous a changé de chambre et au lieu d’une grande chambre que nous avions payé nous avons eu une propre enfin mais miniscule. A fuir !

Buen apartamento que se llega andando en unos 10-15 minutos de la estación de tren. Además te dan una tarjeta para usar gratuitamente el transporte en la ciudad. Es un poco pequeño, pero para unos días está bien. Eso sí, no tenia aire acondicionado y pasamos muchísimo calor porque además las ventanas se abren muy poco y no se podía ventilar mucho. Tiene lavadora y secadora que a mitad de un viaje se agradece mucho

Muito boa!!! O quarto era grande, as camas confortáveis e o café da manhã estava bom. O atendimento da recepção também, com destaque para uma jovem portuguesa poliglota e muito competente. A localização também não deixa a desejar, há cerca de dez minutos a pé do centro histórico.