Luxushotels in Protaras

"Das ist unser drittes Jahr, dass wir Urlaub mit diesem Hotel buchen.Im Allgemeinen sind wir zufrieden mit der Unterkunft und den Einrichtungen, die das Hotel bietet.Stuff ist professionell und freundlich.Frühstück hat eine Vielzahl von Dingen für alle Geschmacksempfehlungen, Obwohl die Pflanze nicht die beste Qualität sind.Food des Hauptrestaurants (antaeus) ist sehr gut und smackvoll.Eine der Nachteile des Hotels sind die Zimmer, einige Zimmer sind nicht renoviert, so ist dies eine Sache, die es verbessert werden kann.Schließlich das beste in Das Hotel ist natürlich der Pool, es ist ziemlich groß und es gibt genug Sonnenbetten um den Pool."

"Me and my mum stayed in this hotel for 4 nights. Two of the main reasons I booked this hotel were because of its excellent location and they have front sea view room available on the dates I wanted. Let’s talk about the positive first. The seaview in our room was amazing and the location was perfect. Easy to go around, restaurants and bars and grocery are all walking distance. Bus 101 and 102 right next to the hotel can take us to all the tourist attractions nearby. The balcony door was so soundproof that despite located in the middle of the center, we barely hear anything once the door was closed. They did surprise us with a compliment bottle of champagne when we arrived as I mentioned that it was my mum’s birthday trip. It is definitely a family oriented hotel if you have kids with you. They did have some sort of program daily for the kids to join and having a calm white sand beach right in front of the hotel is definitely something you want to have when travelling with kids. Now comes to the negative. First of all, the service was definitely not I would expect from a 5 stars hotel. We arrived with a taxi, there was two bellboy approached our taxi which I thought they would helped with our luggage as we were all female including the taxi driver. However the older bellboy just stand there when me and the taxi driver were unloading the luggage from the taxi. He was literally right next to me and watched me struggle a bit with the luggage and did not even lift a finger. The older guy then told the younger one to take our luggage to the lobby after me and the driver unloaded it from the taxi. Honestly I found it quite unacceptable for a 5 stars hotel. The receptionist that greeted us was nice and she gave me all the information I needed and brought us a welcome drink which it did immediately make me feel better. The room was definitely dated, no toothbrush or cotton bud and cotton pads were presented in the room. Only shower gel and shampoo was provided ( no actual conditioner). It was fine for us as we always carry and use our own but I would expect those amenity to be already present in the room of a 5 stars hotel. Bed was extremely soft but we did not end up with back pain waking up so I think it was fine. All in all , the room was definitely not posh or what one might expect from a 5 stars hotel. Then when we tried to reserve for the sunbed, there was not much available so we ended up on the grass but not next to the pool but I guess that’s just our luck and the hotel was pretty packed so can’t do much about it. Breakfast in the hotel was ok. Quality was fair. Same food everyday. Freddo coffee is not included apparently. Service at the breakfast was 50/50. There were staffs that were smiling and greeting us and even remembering us ( all were from south Asian) and there were staffs with a poker face and just come collect our plate without even asking us if we still was eating. One Manager just stand there observing with a kind of upset face and zero interaction with customers. Another was annoyed by the staffs as some seem to not knowing which area they should be working in. As someone that works in hospitality I could sense that it was not a happy environment to work in. It seems like they were hiring inexperienced staffs and provide them only basic training at the peak season just so they can deal with the high amount of customers. The tension was high and even the customer can feel it looking at their interactions. By 10:30am they would try to collect everything on the table even you might still be working on the breakfast as they have to prepare for the lunch hour for the all inclusive plan customers. I would not say it was a bad stay. I still did enjoy my time there in this hotel. However I think the hotel did not quite meet the standard of a 5 stars hotel. Next time when I go back, I would tried their other sister hotel—sunrise pearl/ sunrise jade as they do look more posh and new."

"Ausgezeichnete Lage! Sehr gutes und reichhaltiges Frühstück! Sehr freundliches Personal."

"Großartig Hotel. Sehr ruhig. Gut gelegen. In der Nähe von Protaras und seinen Stränden (wo man zu Fuß gehen kann), aber wo man das Volk vermeiden kann! Entfernung von Massenkomplexen. Kriechen Sie vor dem Hotel, wo man sich baden kann. Ein Spaziergang vor dem Hotel. Parkplatz im Hotel kostenfrei. Mini-Kühlschrank im Zimmer, das mit Drink (kostenlos) bei Ankunft (nur einmal während des gesamten Aufenthalts) gefüllt ist. 2 kleine Flaschen Wasser pro Tag werden im Zimmer gelagert und 2 kleine Schokolade am Ende des Tages (was wertvoll ist). Eisen und Flachs auf Anfrage kostenlos wiederzugeben. Ein sehr sicheres und kostenfreies Gehäuse im Zimmer. Kein französischer Fernsehkanal, aber die Möglichkeit, seine Netflix-Konto auf dem Fernseh zu verbinden. In der Nähe von 15min Auto von Cap Greco. Sehr schöne Dekoration. Ich hatte Glück, mit Blick auf das Schwimmbad überrangiert zu werden. Charmante Mitarbeiter (insbesondere die blonde Dame bei der Gastronomie - die ich herzlich danke - die alles getan hat, um mir am Tag meines Abgangs um 5.30 Uhr morgens ein Frühstück zu geben).. 2 Mitarbeiter sprechen Französisch (was hilft). Das Hotel bietet Ihnen für Ihren Aufenthalt eine. Beach-Matelas zugewiesen, wenn Sie ankommen, je nach Ihrer Zweckmäßigkeit (Sie können sie ändern), was vermeidet, dass Sie Transaktionen vorbehalten. Ich habe die Ruhe des Hotels wirklich geschätzt. Wir sind gut daran. Ich würde gerne zurückkommen und empfehle es unzweifelhaft."

"Очень вкусные и разнообразные ужины в ресторане, от лосося и креветок до блюд мексиканской кухни."

"Отличный отель , хорошее расположение , вкусные завтрак и ужин . Менеджер Вера всегда поможет. Все было ок."