Die besten 5-Sterne-Hotels in Los Angeles

Ausstattung: Sehr gut, allerdings verfügt das Bad über keine bewegliche Dusche Hygiene: Sehr gut. Auch der Typ, der das Gästezimmer reinigt, ist sehr nett. Umwelt: Nicht erwähnt. Absolut zentral gelegen, mit weitem Blick auf LA Service: fünf Sterne. Ich habe meine Zimmerkarte verloren, tut mir leid. Die Lobby befindet sich im 70. Stock und bietet eine sehr gute Aussicht. Auf der 71. Etage befindet sich ein Touristenrestaurant, für das eine Sicherheitskontrolle und eine Bezahlung erforderlich sind. Das nächste Mal gehe ich dorthin und schaue mir das an

Ich war so aufgeregt, hier zu bleiben. Ich kam um 5 Uhr und unser Zimmer war nicht zur Verfügung, um einen zu schlagen, so dass sie uns Zeichen für kostenlose Getränke an der Poolseite gaben, während wir da waren, warten wir, ob jemand zu uns kommen und Getränke anbieten und nichts, so dass ich mich entschieden, auf die Bar zu gehen. Wir bestellten unsere Getränke und als wir mit den Token bezahlten, machte der Bartender mir klar, dass ihr Tipp nicht mit den Tokenstreik 2.. Ich dachte, ich könnte es nicht mehr, also entschied ich uns, zu Abend zu gehen, wir fertig Abendessen nach 6:00 Uhr und noch nicht anrufen mein Zimmer war verfügbar, so entschloss ich mich zu fragen... wenn ich dort alle plötzlich unser Zimmer ist verfügbar. Wir gehen auf unser Zimmer und es ist die falsche einst 3-Streich, wenn ich zurück in die Lobby fand ich einen Gentleman, der unser Gepäck aufspringt, so dass ich ihm erfuhr, dass unser Zimmer nicht der war, den ich reservierte, er entschuldigte und ging mich in die Lobby.. Als wir im Lobby waren, entschuldigten sie sich und gab mir einen Rabatt für den gemischten... die Einigung, dass es nicht das Zimmer war, das ich reservierte und wollte Wein und Käse ins Zimmer schicken.. nie der Weinstreik 4. Am nächsten Morgen beschlossen wir, zu prüfen, ich sagte der Gala da über meine schreckliche Erfahrung, so dass sie den Käufer auch, als ich meine Rechnung bekam, sie hinzufügten andere Gebühren von $90 und gab mir einen Rabatt von $60 . Ja, die anderen Gebühren wurden hinzugefügt, um den Rabatt zu kompensieren. Ich fühlte mich so unbehaglich nie wieder zurück, ich bin immer noch traurig über meine Familienreise, die ruiniert wurde und uns unwohlfühlte. Ich hatte nie diese Erfahrung je.

Es gibt keinen Sinn für Sicherheit in der Gegend. Sehr kleine Halle, nicht das Konzept von Lycecarton im Inland, wie der Apartmenthalle, es gibt keinen Service, der Wasser- und ähnliche Dienste muss mehrere Male angerufen werden, um sie zu senden, fühlt sich an, dass das gesamte Hotel keinen Service hat.

07/26 (approximately 1pm) in room 1525: One of the four guests in our room discovered what appeared to be a bedbug in the sheets in addition to a blood stain. She caught it, bagged and sealed it, and immediately reported it to the hotel who sent up Gabriel, the head of security. He claimed that in his experience, bed bugs are not visible to the human eye (which is untrue). The hotel reached out to Ecolab for an inspection and let us know that it would probably take place on the same day in the afternoon. They then offered us a temporary king bedroom (1621) until another double became available with no further instructions. We asked for plastic bags, packed and sealed our belongings, and left them in room 1525 along with the sealed bug. We bought new clothes and all took hot showers, doing our best as guests to prevent spread. When we asked that our items be heat treated, the hotel said we had to wait for inspection results. Adam, the assistant front office manager, provided us with the information that Ecolab would not be able to provide an inspection until the morning of 07/27, our checkout date. We finally got our new double room, 2313, around 9:43 PM on 07/26. I checked in with management on 07/27 at 8:08 AM about the inspection which they now claimed was in the afternoon. Because we needed to checkout, we insisted that all our clothes be heat treated. Brittany, the manager on site and Vanessa, manager of housekeeping, was able to accomplish that for us. At 1:09, we received a call from Abigail Santos, assistant director of housekeeping, letting us know that our room tested negative for bed bugs. I was relieved to hear the results but when I asked what the bug in the bag was, she told me that Ecolabs said it was probably a mosquito. It was definitely not a mosquito. It turns out they didn't check the bagged bug despite the fact that I mentioned how it was sealed and where it was it to every staff member I spoke to during this whole debacle. Abigail and I went down to 1525 to look at the sealed bug together. She agreed it wasn't a mosquito and let me know that they would do a second inspection. The hotel returned our heat treated belongings and we were ready to check out at 2pm on 07/27. I had a copy of the negative test results, but I also wanted a record that they did not inspect the bug that we found. When I asked the on-site manager Makayla for it, she simply smiled and said it wasn't available and that I'd be emailed the second inspection results. She said ”The first inspection result was negative for an infestation, but we can offer you a one day gift certificate for your frustrations.” I declined the offer. This was infuriating and it made me cry as I never asked for refunds or perks. I simply wanted them to acknowledge their mistake and to have a record of it. I requested that they respond to my text regarding the second inspection and after Makayla texted me that she would email me the results, I left the premises. My friends and

Magnífico Hotel en el Downtown de LA. Se puede caminar a todos sitios turísticos del Downtown. Muy buena ubicación en calle segura. Hotel de diseño con buena habitación organizada como un pequeño apartamento con su entrada, allí esta el armario y el mueble nevera. El baño está muy bien. La ducha es muy grande y los productos de Argan. No hay cepillo de dientes por poner pega. Terraza con piscina muy de diseño con buena música y buen ambiente, tranquilo y cool.  Restaurante principal muy bonito. La carta pequeña. Café Shop  para desayunar con productos sin gluten. En la terraza de la piscina también sirven pequeños platos y bebidas. Todo buena calidad y muy buen servicio.  Hay gimnasio y es pequeño pero completo. El personal es muy amable. Repetiría seguro. Magnifica relación calidad precio.

Overall our stay was average. Service ranged from exceptional to poor depending on who was working. We understand that mistakes happen and things are overlooked but it seemed to be not one but many things that were overlooked or not taken care of. From old torn towels, no slippers or extra pillow in closet (when we were told that is where they would be) to a broken bed/and or mattress that sagged in the middle. They were prompt in providing slippers and pillows, however, we inquired about a new mattress or room change and were told we would be moved when available. I assume nothing was ever available as we were not moved. They forgot or misplaced our breakfast order and we waited over 40 minutes while others came/ate —and left. There were a few exceptional employees and everyone was pleasant and appeared to want to satisfy but unfortunately a lack of sleep and all the little things did not add up to a pleasant stay. We will not return.

Everything you'd expect from Four Seasons and more. Super friendly and professional staff. Spacious, clean, and well equipped rooms. Higher floors have great view, with balcony too. I liked their aluminum canned water. Excellent Italian restaurant Culina. Manager David even emailed me assuring that they'd save my room preference profile for future stays, very impressive, thanks! Four Season is often the answer when I struggle to find hotels that don't compromise on having both location/neighbourhood and views, this is another example.

I love and trust the Kimpton brand… so it was a no brainer to book and pay a little more when my husband and I traveled to LA for a march madness game. Upon entry of the hotel, all things matched my expectations for a Kimpton. The room was nice but it felt like an upgraded by decor 3 star hotel. The room layout and set up was similar to a basic hotel room and didn’t have all the amenities in the room I am used to when staying at a Kimpton. NOTHING WAS WRONG or BAD. The room was just ok and not what I expected. The game room and bar were awesome and so fun to relax in after the game. We had some special perks through our travel agency. At first it wasn’t provided and checkout but when we informed the staff, they immediately took care of it! It was a wonderful stay overall- parking is $48!!! FYI

This is maybe my third updated review on one of my favourite hotels in the world? It is indeed a total paradise and we have stayed maybe a dozen times in the last 15 years or so, and hate having to leave. On arrival we were upgraded to a fabulous room right at he back of the estate, and as ever - the room was exceptional. In fact almost everything was exceptional - the valet, the breakfast, dinner, the wonderful bar, housekeeping (reception staff still not the very best, all a bit too uninterested and casual in my opinion). So why a star down this time? Well we had a pretty bad experience at the pool over the weekend. We knew things were very busy, but by 10am, every sun lounger had been taken, expect for four beds at the far end of the pool that we were told were 'reserved'. There was a wedding going on that day so there was also nowhere to sit and relax in the gardens. So after waiting for a few hours in the room we headed back and managed to get two chairs as two guests departed. The four 'reserved' chairs were still empty. Another guest, a young woman, who then arrived was told the same and decided to sit on a towel next to the empty beds, to then be aggressively shouted out by another guest who emerged from the villa that sits at the far end of the pool to 'move'. It was all rather distressing and the young woman was in floods of tears. Other than one bed that the aggressive guest then sat on, the other three remained empty all day. I'd love to know how this happened, as it left a very bitter taste to an otherwise exceptional stay.

Das Hotel ist schön und die Einrichtungen sind genau das, was Sie mit einem 5* Hotel (Gymnasium, Spa, Bar, Restaurant) erwarten würden. Aber mit 600 £ pro Nacht, Sie würden erwarten, dass Sie den Spa ohne zusätzliche Kosten zu erreichen. Es fühlt sich so an, als würde das Hotel seine Gäste in dieser Abteilung nicht „wert“ und ist mehr besorgt über seine täglichen Besucher. Ich war enttäuscht von einer Lady am Frontdesk (sie war eine jüngere asiatische oder spanische Lady). Sie hatte einen 50% Rabatt mit Parkplatz versprochen (das ist $71 pro Tag) und plötzlich hatte amnestisch am checkout. Sie traf auch hart und hilflos. Die im Zimmer essen Mitarbeiter sind brillant. Besonderes Schrei an Wendy & Matthew, der während meines Aufenthalts oben und darüber ging! Leider schmeckt das Bett stark von Schweiß/b.o, als wir ankamen, und das wurde sofort gelöst. Die Betten waren außerdem komfortabel, die Balkone sind hilfreich, aber sie könnten besser aus Sicht und Möbel. Pros und Cons überall!