HAM Yard Hotel, Firmdale Hotels

Absolutely fantastic experience the staff and facilities are truly amazing thank you 🙏 Id highly recommend Great position easy to get around love the feel of the village really cosy The gardens are fantastic well kept fantastic food plenty of dining choice.

This place holds so many great memories for us whether it is a cozy meal inside or enjoying the outdoor seating with a nice glass of wine or a cocktail—especially in the summertime. I honestly think it is one of the best places to have a cute Christmas meal too—you really feel the festive spirit here! Still gutted we missed out last year. The food is always spot on, the drinks menu has a great selection and the staff are super polite and attentive. Definitely recommend checking it out, especially when it is warm out. It is a solid 9.7/10 for me—though there is just something missing that I cannot quite put my finger on.

Had several meetings to do one morning and made use of the lovely lounge and bar area. Leon on the hotel bar team was fantastic, helping advise on where best to sit for plug sockets and helping guide my guests as they arrived. Fantastic service 👏

This restaurant holds so many special memories for us—we’ve probably sat at nearly every table, from the cozy inside to the charming outside! we are honestly gutted we missed having our Christmas meal here this year. From the reception team to the waiters, the staff are always so warm and personable—not just going through the motions, but genuinely engaging with a quick laugh or chat. Service is always top-notch and the food and drinks are beautifully presented. The carafe of Rioja we had was the perfect way to end the night as they were closing. A 10/10 experience, every single time!

We spent 5 nights at Ham Yard in July and loved it. Check-in: The reception staff was great and super-efficient. We were traveling with 12 people and had 6 rooms. We had 20 pieces of luggage shipped ahead of time. It was all sorted and waiting for us on arrival and we were able to check-in early to our rooms. Staff: All the staff were great. They all seemed to know us and were always asking how we were and how our stay was going. Location: We found the location to be very convenient for us. We were able to walk to shops, bars, restaurants, the pharmacy etc., all within a few blocks. Spa/Gym: We did not visit the spa, but we went to the gym each morning. The gym was a good size and always clean. They had several cardio machines, free weights and machines and it never felt crowded. They also provided filtered water which was nice. Food/Room Service: We ordered room service our first night ate on the 4th floor on the patio. The waiters looked after us the entire time and got us anything additional we needed during our meal, so it felt like we were in the restaurant. Everyone was happy with the food during our stay. Room: I had luxury junior terrace suite on the 4th floor, and it was perfect. The room and bathroom were a good size, and there was a decent amount of closet space. I saw the regular rooms as well and they were also a pretty good size. Amenities: They have a full bowling alley in the basement which was very cool, and the kids loved it. Overall, we loved the hotel and service and will definitely stay again when we come back to London.