Premier Inn London City (Old Street) Bewertungen

Upon arrival enquired about advertised early check in but was quickly dismissed by the staff member in the manner I was asking an annoying question, it was 12:45pm and the service is advertised as available from 11am subject to rooms being ready. Our room was very basic and dated with marks in the bathroom and on the carpet, noise was an issue in the night but as in London was expected to a certain degree. The most disgusting part of our stay was by far the ‘breakfast’ served on Sunday 8 December 2024. No hot water, hardly any hot food and what food there was, was undercooked and cold. No fruit juices available and no clean plates. When I enquired I was told everybody turned up at once so unable to cope. In fairness there were just 3 staff working and the manager was no where to be seen. The tables across the restaurant were full of dirty plates and we Just about able to get some cereal and the left, hardly worth £12.99 each, shape up premier inn, you charged me £222 for one night and this hotel is by far the worse representation of your brand I’ve ever stayed in.