St Pancras Inn

Stayed for three days at the hotel for solo travel. The location is very convenient and closed to the King Cross Station and Platform 9 3/4. The room is rather small but new, just some of the facilities like hot water pot and kitchen sink need to be shared with others at the common pantry. My room is at basement, so the WIFI signal was rather weak and unstable, and so making the smart TV not working smoothly. The staircase to basement is rather narrow, so people with big luggage might have a tough time moving them up and downstairs.

I recently stayed at the St Pancras Inn and was pleasantly surprised by the quality of the accommodations. The room was unexpectedly spacious, offering the added comfort of air conditioning and an electric Velux skylight window, which added a touch of luxury and practicality. The entertainment options were excellent, with a Smart TV that included popular on-demand apps like Netflix, allowing for a relaxing evening in after a day of sightseeing. For those who enjoy a good cup of tea, the room came equipped with tea-making facilities, a thoughtful addition that I appreciated. The shower was particularly impressive, featuring excellent water pressure and easily adjustable temperature settings, making for a refreshing and comfortable experience. Additionally, the inn provided a shaving kit and a toothbrush with toothpaste, all packaged very nicely. This thoughtful extra was particularly welcome as I had forgotten my toothbrush. While there was no hair dryer in the room, one was readily available at reception. A notable convenience was the luggage storage service available before check-in. This allowed us to drop off our bags as soon as we arrived and get on with sightseeing without any hassle. One thing to note is that the check-in service required ID, which wasn't mentioned in any of the email communications. Luckily, I had my driving license with me, so all was okay. My wife didn't have any ID with her, but it wasn't an issue since they only needed it for the lead guest. Overall, my stay at the St Pancras Inn was pleasant, with several thoughtful touches that enhanced the experience. I would certainly consider staying here again on future visits.

Fantastic stay, I will be staying again! Super friendly and professional receptionist Krutik.

Very small . No lift. Near the king cross station . The staff is ok nice. The hotel facilities are so simple 。

We went for a special weekend and booked the superior double room which was meant to have two windows a bed we could actually walk round and advised to be 15 m² instead we will put in a tiny room with a bed against the wall that we had to climb over each other to get in, we asked why we couldn’t have the room we paid for and we were told that there weren’t any available but they would speak to the management and see what they could do. We asked to see the manager. The receptionist said he wasn’t available and wouldn’t be all weekend we were told he would contact us on Monday, but he didn’t. We have written to the hotel but had no response. We would never have booked such a small room for such a special weekend. Then to add insult to injury when we came back the following day our room had not been cleaned or anything refilled we were told if you have a two nights day they only clean it every other day again this was not advertised in the particulars. They simply don’t care as they think you are just going to London for a weekend and probably won’t be returning again please do not stay at this hotel You are just lining the pockets of people who don’t care about customer service. We wrote them and asked them if they could rectify the situation or at least give us an explanation but I’ve heard absolutely nothing if people carry on using hotels like this they just think they can get away with it. It completely ruined what was meant to be a very special weekend, do not stay here if you have any principles!!! 

Avoid, zero customer service and it smells.