It was a beautiful experience and a special bonding with the staff of Avani. The property is lovely. We stayed there from 24-30th May 2024. Even though there was an import KAZA summit, we did not face any inconvenience. The room service was a bit slow but the staff was extremely polite and helpful. It is the ideal hotel if you want to visit Victoria falls many times as its a 7 min walk to the falls as its connected. The Breakfast had a good spread. In the wing we stayed (1107), the lower level has family rooms with 2 twin beds and the level one has one king bed (smaller rooms). The beauty of the property is that there are zebras, impalas in the lawns which is exciting to watch. We had an unfortunate incident in our family during our stay, Each and everyone was extremely helpful and tried their best to comfort us in the best way possible. During our last 2 days at the Resort, we almost felt that they had become like a family to us. The Managers Biatrice, and Ritah as well as Jonathan went out of their way beyond their duty to be with us and support us. Very few hotels would give such a personal touch as they gave us. Matilda at the reception was extremely helpful. Throughout our meals, we had a happy cheerful lady Musole at the restaurant who served us amazing lunches, She had an amazing memory and remembered what we liked/ Even Perry at the restaurant gave excellent service. The resort has left unforgettable memories for us. Thank you Beatrice , Ritah, Jonathan and each one at Avani Resort
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