Residencial Joao XXI

Ein günstiges Hotel/Pension, aber für maximal ein oder zwei Nächte. Gut gelegen, nur wenige Meter vom Bahnhof Picoas entfernt. Check-in um 16 Uhr, wie soll ich es sagen, es ist super spät! Wir mussten wirklich warten, bis wir das Zimmer bekamen. Rezeption im 1. Stock, minimaler Service, aber freundliches Personal. Wir waren in einem Innenzimmer, direkt gegenüber der Rezeption. Kleines Zimmer, das Nötigste, ohne Fenster (ein bisschen klaustrophobisch), mit einem Doppelbett, einem Badezimmer mit Dusche und einem Seifenspender. Normale Bettwäsche, mehr nicht, aber sauber. Sie verleihen einen Haartrockner, fragen Sie einfach an der Rezeption.

Schreckliche Erfahrung. Personal an der Rezeption nicht sehr hilfreich. Mein Freund und ich haben die Unterkunft bezahlt, um uns am nächsten Tag für eine lange Reise auszuruhen, und wir haben nicht einmal eine Stunde geschlafen. Die Zimmer waren sehr laut, das Badezimmer roch schlecht, als wir uns kontaktierten. Was uns in Bezug auf den Lärm sagte, war „Rufen Sie in solchen Fällen die Polizei“, nachdem wir erklärt hatten, dass in der Werbung darauf hingewiesen wurde, dass die Ruhezeit eingehalten werden sollte. Fernseher nicht funktionsfähig. Bequemes Bett. Bild an der Wand mit der Preisliste der 1001 Dinge, für die Sie bezahlen sollten. Erfahrung, die sich nicht wiederholen lässt. Wir bezahlten das Parken bis 10:40 Uhr, fuhren um 10:30 Uhr ab und checkten um 5:30 Uhr aus. Wir reisen am liebsten, ohne zu schlafen

When I arrived the door was locked. A message said they would send me a mail with instructions to get in. I NEVER RECEIVED THE MAIL. Some clients were going out so they allowed me in, and told me the reception was at the 1st floor. Once there the lady send me back saying check in would be at 16:30. I had to wait 4 hrs in the street. When I returned I followed all the instructions to get in the room (code for the key). The room was so poor and very small. Inside was hot but AC did not work. I opened the small window but what I saw was horrible. Furthermore nearby the hotel there's nothing. It was really a bad choice. I would not recommend this place.

I think the property should rethink it's 16:30 virtual check in policy. Waiting around all day after arriving in Lisbon at 10:00 was very inconvenient. There was no way to leave my luggage there until check in so I had to carry it around all day while jet lagged. The room was very shabby and had dead bugs on the wall, cigarette holes in the blankets, broken showerhead, and broken wall electrical outlets. Price was OK but I would opt to pay more next time to avoid a unacceptable property like this. ******* should reconsider their relationship.

hotel use to send check in instructions. but they fail to did it. there is no one at reception. in 11 PM one is left on street with no entrance instructions. Anyone can enter the premises, due to door poor condition and no security management. two words: scary place

Girl on reception was polite. poor hygiene, blankets were cleaned before JOAO XXI was alive!

They had bed bugs but we couldn’t get a refund and were left very uncomfortable.

Tragedy... I booked a double room with 2 separate beds, I received a room with 1 bed. For 3 days the receptionist has been saying that I will receive the room I booked the next day and each time it turns out that there is no room. They took money from me, knowing that they could not provide me with the room I had booked. Every day I am lied to that tomorrow I will receive what I should have on the first day! Cleanliness - a tragedy. The corridor stinks. I've traveled half the world, but I've never seen anything like this. The reception is behind bars - most likely because my case is not something new, talking to other guests, such situations are the norm here. I don't know why booking or the Lisbon authorities don't respond. This is a scam. Of course, I will report the matter wherever possible and they will ask for a refund of the cost of stay.