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Lage4.9
Ausstattung4.8
Service4.9
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Gastnutzer
Zimmer mit Queensize-Bett
Aufenthalt im Okt. 2024
Pärchen
8 Bewertungen
5.0/5
Hervorragend
Gepostet am 19. Okt. 2024
Es ist eine tolle Erfahrung. Das Hotel ist sehr einzigartig und antik, und die Lage neben dem Intercontinental ist sehr gut und rücksichtsvoll. Als ich von meinem Geburtstag hörte, habe ich ein Upgrade durchgeführt Als Überraschung habe ich auch einen Kuchen geschenkt. Alle Einrichtungen im Hotelzimmer sind alle gebrandet, nur um eine Naxi-Atmosphäre zu schaffen.
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Antwort der Unterkunft: Vielen Dank für Ihre zufriedenstellende Bewertung. Wir werden weiterhin hart daran arbeiten, Ihnen immer bessere Dienstleistungen zu bieten und speziell Tischlampen für Gäste vorzubereiten direkt und wir liefern es Ihnen aufs Zimmer. Ich wünsche dir noch einmal alles Gute zum Geburtstag, eine gute Reise und freue mich darauf, dich wieder zu Hause zu sehen~
Gastnutzer
Zimmer mit Queensize-Bett
Aufenthalt im Sept. 2024
Reise mit Freunden
3 Bewertungen
5.0/5
Hervorragend
Gepostet am 19. Okt. 2024
I traveled through four cities, staying at seven different hotels, but what stayed with me after the trip wasn’t the luxurious rooms or high-end amenities. The most profound impression came from a small hotel in Lijiang, where the staff worked quietly, without fanfare or extravagance, but with a sincerity that touched my heart.
From the moment I stepped into the lobby, I felt something different. It wasn’t the smooth greetings in foreign languages or gestures learned from hospitality manuals. It was the way they looked at me—with genuine concern, not trying to sell a service but making me feel welcomed. Language wasn’t a barrier because there was a closeness between us, simple yet deeply meaningful.
I remember one early morning, as everything was still asleep, I stood on the balcony and looked down at the small garden. Below, a staff member was meticulously wiping each leaf, each plant, as if each leaf held its own life. That simple act, in the quiet of the morning, made me realize that when someone pours their heart into their work, even the smallest task becomes meaningful.
After experiencing the space and service here, I began to imagine what the owner of this hotel must be like. Perhaps he is a perfectionist, meticulous, dedicated, and thoughtful. If given the chance, I would love to meet him and learn from his experience. How is it that he only visits the hotel once a year, yet everything remains so flawless? The way every corner of the hotel reflects care and attention mirrors the personality of someone who is attentive to every detail.
Perhaps that’s what makes this hotel different. They don’t strive to please the guests too hard, nor do they go overboard in showcasing excellent service. They let their sincerity naturally and invisibly touch the guests’ emotions. And from there, satisfaction naturally follows—effortlessly, without needing to be advertised.
Through this trip, I realized that in the service industry, it’s not a race to compete on price or luxury. What customers remember isn’t the soft bed or the sumptuous breakfast, but how they were treated and how much care was given. Everything starts with the simplest things—a glance, a smile, or even wiping a leaf in the garden in the early morning.
While many other places focus on selling services, this small hotel in Lijiang has taken a different path. They don’t try to sell; they let the experience sell itself. And when that experience comes from true dedication, customers will remember it forever, because what comes from the heart always lingers the longest.
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Zi Hui Catherine Mary
Guestroom - Double Occupancy
Aufenthalt im Okt. 2024
Familie
2 Bewertungen
5.0/5
Hervorragend
Gepostet am 17. Okt. 2024
The ladies at the hotel were beyond helpful, and we could not have asked for better service! They were friendly and gave advice about our trip and organized so much for us! 真感谢你们的好心服务!
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Mambo Goh
Zimmer mit Queensize-Bett
Aufenthalt im Juli 2024
Familie
1 Bewertungen
5.0/5
Hervorragend
Gepostet am 1. Aug. 2024
The hotel is about a short 3 - 5 min walk from the entrance of the old city where our taxi dropped us off. The footpath is cobblestoned so luggage with wheels is a bit of a challenge. You can call the hotel and request for assistance where they will get your luggage to the hotel in a cart. We stayed in 3 rooms over 3 days and were assisted by Xiao Jing and Abby, both of whom were very attentive, friendly, helpful and well mannered. The service rendered was exceptional and the best we received in China, which made our trip to Lijiang very enjoyable. Rooms are equipped with Dyson hair dryers, and L'ocittane toiletries. Bed was comfortable with 2 pillows provided. Rooms are cozy and are very dimly lit. Coffee, tea, fruits and nuts are also provided in the dining area for guests throughout the day. Cannot recommend this accommodation more, it made our Lijiang trip so memorable.
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Monty Ming
Zimmer mit Queensize-Bett
Aufenthalt im Okt. 2023
Reise mit Freunden
5 Bewertungen
5.0/5
Hervorragend
Gepostet am 15. Okt. 2023
One of the best value hotels I have ever been, fantastic service!
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Gastnutzer
Guestroom - Double Occupancy
Aufenthalt im Dez. 2022
Reise mit Freunden
1 Bewertungen
5.0/5
Hervorragend
Gepostet am 2. Jan. 2023
Exceptional hotel, with superior service. Every detail was carefully considered. Will definitely be back!