MartinLUFC
27. August 2024
This was the worst service I have ever witnessed at a restaurant. Our table was booked for 7.30pm, shown to table with no friendliness and left to sit there for 20 minutes. Five other couples arrived during this time and not one of us were asked if we wanted a drink (it was a hot evening) or given menus. When they eventually handed out menus, we were last and they also let people in with dogs which is disgusting. The menu although pre-warned would be limited, was not released until we went in. There were 2 starters, mains and deserts of which 4 of the 6 items my wife couldn't eat because of intolerances and I can't eat fish which was on the starter and main, so very limited choice for 35 Euros per head. No offer to find alternatives for us so we walked out and went to the bar, they had a cheese selection which was our evening meal, makes you wonder why they couldn't offer this when I asked about the deserts. On check out there was no apology or offer of a discount in the form of compensation. The bar was virtually never staffed, you have to go to reception to get help. I will certainly not be staying here again, should've gone back to Chateau De Cocove where they know how to look after guests and have enough staff on duty.
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