Homewood Suites by Hilton Laredo at Mall del Norte

Homewood Suites by Hilton Laredo at Mall del Norte Bewertungen

Homewood Suites by Hilton Laredo at Mall del Norte

98 C. del Norte, Laredo, Texas, 78041Hoteldetails anzeigen
Homewood Suites by Hilton Laredo at Mall del Norte
Homewood Suites by Hilton Laredo at Mall del NorteHomewood Suites by Hilton Laredo at Mall del NorteHomewood Suites by Hilton Laredo at Mall del Norte
Verfügbare Zimmer für deine Reisedaten suchen
Preisgarantie
1 Nacht

Gästebewertungen

3.9/5
Gut
17 Bewertungen
Verifizierte Bewertungen
Lage4.0
Ausstattung3.9
Service3.9
Sauberkeit3.9
Filtern nach:
Sortieren nach:
Alle Bewertungen(17)
Positive Bewertungen(11)
Bewertungen mit Fotos/Video(1)
Negative Bewertungen(6)
Jeffrey
Suite mit 1 Schlafzimmer mit Kingsize-Bett - Nichtraucher
Aufenthalt im Aug. 2024
Familie
18 Bewertungen
4.2/5
Sehr gut
Gepostet am 5. Aug. 2024
Space is good and cleaning is required especially the stoves and kitchen area .
Übersetzen
Kathy Xuan
Kingsize-Suite - für Hörgeschädigte geeignet - Nichtraucher
Aufenthalt im Jan. 2024
Business
114 Bewertungen
5.0/5
Hervorragend
Gepostet am 27. Febr. 2024
Good experience and locations so far as we have done. Welcome people to be there as always.
Übersetzen
Gastnutzer
Suite mit 1 Schlafzimmer mit Kingsize-Bett - Nichtraucher
Aufenthalt im Okt. 2022
Business
10 Bewertungen
3.7/5
Gepostet am 12. Dez. 2022
The location of this hotel is absolutely great, I think the rooms need a refurbish. All and all I would stay there again with out a problem, the staff is serviceable and nice.
Übersetzen
Gastnutzer
Aufenthalt im Apr. 2023
Business
1.0/5
Gepostet am 5. Apr. 2023
Si one thing is the outrageous rates, outdated rooms (felt in the 80’s) bath tub was dirty, but ROACHES?????!!!! What the hell!!!! I definitely will be looking for other options in the future. We do allot of business here and expected better facilities Stay here at your own risk
Übersetzen
Tennessee823
Aufenthalt im Aug. 2023
Business
2.0/5
Gepostet am 27. Aug. 2023
The checkout clerk was unfriendly. There were ants in the room around the sink and stove top area. The refrigerator was dirty upon arrival. Not what I expected as a Hilton Diamond Member for the price paid. Someone needs to really reevaluate the staff.
Übersetzen
Gastnutzer
Aufenthalt im Juni 2023
Familie
1.0/5
Gepostet am 30. Juni 2023
The hotel was under renovations which I was not made aware of during the booking process. When I stay in a hotel I expect comfort and I was far from it. Walking down hallways with wallpaper hanging off walls and fixtures not attached to the walls and smells of chemicals. The noise from the workers in the halls in the morning and my children and I having to squeeze by the contractors in halls working was not what I had in mind when staying in a Hilton hotel. I would equate this to staying in a hotel in a 3rd world country. At breakfast we had to find a table with chairs that weren’t damaged to sit at. This isn’t quality service, do better! I could have stayed across town at a Tru hotel like I have in the past but I decided at this location since it was closer to who I was in town visiting. I will never again stay at this location. I am highly disappointed in the quality of service and my stay.
Übersetzen
Gastnutzer
Aufenthalt im Mai 2023
Anderes
1.0/5
Gepostet am 24. Mai 2023
1 star review is deserved for this hotel. Travel a lot on business and would never stay at this hotel again. All furnishings are old and not clean. Shower is miserable- low flow shower head with no pressure. Had several bugs in that I noticed(which means there is more I didn't see). Breakfast- all yogurt 10 days out of date & lousy coffee. Bottom line- just a place you don't feel comfortable staying.
Übersetzen
Gastnutzer
Aufenthalt im Apr. 2023
Single
5.0/5
Hervorragend
Gepostet am 9. Apr. 2023
My stay started with very nice weather and than the nice location exactly by the mall. Enter the Hotel and you will feel so welcomed from the front desk staffs. The will give 100% information and then for relaxation clean rooms. On top of it. Out door pool.
Übersetzen
Gastnutzer
Aufenthalt im März 2023
Pärchen
1.0/5
Gepostet am 14. März 2023
I am a Hilton gold member and have stayed at many Hilton properties. This was by far on of the worst hotels that I have visited. The hotel was undergoing major renovation during the visit which was not indicated at the time of the reservation. The lobby and hallway carpets were dirty from construction and appeared to have not been cleaned for some time. The swimming pool was open but filthy with leaves and debris and the color of the water was dark green. The complimentary breakfast consisted of dry muffins and rotten bananas - we were told the cook called out and the oven was broken. We asked if we could get a voucher for the Embassy Suites next door and were told no. The desk agent made no effort to give us a credit (told us we didn't pay for breakfast since it was included in the rate) or offer any other compensation. If the management cannot maintain the hotel during renovation, it should be closed. Bad experience on our otherwise pleasant trip.
Übersetzen
Gastnutzer
Aufenthalt im März 2023
Anderes
1.0/5
Gepostet am 7. März 2023
ENTIRE BUILDINGS ALARM WENT OOF at 6:15 AM because the cook was using the Air Fryer as per the front desk. TV remote control wasn’t working. Did we ask for another room YES, No rooms. I’m expecting Satisfaction after that weekend
Übersetzen
Gastnutzer
Aufenthalt im Jan. 2023
Business
5.0/5
Hervorragend
Gepostet am 31. Jan. 2023
Great staff, great hotel. Loved my room. As well the breakfast in the morning is amazing! Definitely will be my go to for when i come back for work even for a get away vacation.,i will highly recommend
Übersetzen
Gastnutzer
Aufenthalt im Jan. 2023
Anderes
4.0/5
Sehr gut
Gepostet am 31. Jan. 2023
Decent hotel needs home improvements but felt like home. Staff and manager seemed very happy to work and help guests. A lot of military personnel appeared happy and comfortable with the hotel people..
Übersetzen
Gastnutzer
Aufenthalt im Jan. 2023
Business
4.0/5
Sehr gut
Gepostet am 31. Jan. 2023
If you are needing somewhere to stay for extended stays, look no further. These rooms have a full refrigerator and microwave. The location is perfect....close to grocery stores, the mall and restaurants.
Übersetzen
Gastnutzer
Aufenthalt im Nov. 2022
Business
5.0/5
Hervorragend
Gepostet am 29. Nov. 2022
We booked two rooms for a quick overnight. Great location, price, and breakfast. Exceptional professional and friendly staff. Special shout-out for Jackie, at the front desk. Will tell our Company to book this hotel for staff traveling to Laredo area
Übersetzen
Gastnutzer
Aufenthalt im Juni 2022
Anderes
3.0/5
Gepostet am 23. Juni 2022
This is a very average hotel - and that's being generous! Whilst the front desk employees are nice and try to be helpful, the hotel just appears to be badly managed. The rooms themselves are old, tired and showing signs of their age - though the air conditioning worked well. There is a functioning hob / microwave / fridge for those of you who want to cook. The theme of old / tired / age is a general theme throughout the hotel. The swimming pool and gym have also seen better days. Two key problems we had during our stay: - No hot water for a couple of nights, though accept that the breakdown wasn't the direct fault of the hotel; - No hot breakfast for most days, cited due to "staff shortages". Even the grab and go options left a lot to be desired. To be fair, they did rectify the above by crediting additional HIltonHonors points to my account. Apart from the employees, the other slightly redeeming feature of this hotel is its proximity to the mall: not even a five minute walk. I will try another hotel for any future visits to Laredo.
Übersetzen