GGastnutzerI'm not sure how this hotel is considered a 4 start hotel. Although the customer service was nice but overall I had a horrible experience. When I got to the room, the bathroom was not clean, and I wish I had taken photos. The AC was not working. We contacted reception to come and fix it. At 2 a.m., while I was sleeping, I woke up sweating from the heat even though I had the AC on. Turned out the electricity was turned off and again I had to contact reception again. They came and fixed it. Up until then, I hadn't even said anything. When I got back to the hotel room on the same day, the door keypad was not working. I went down to reception to get another keypad, which opened the door but was not working for the electricity. I contacted service again and they came and suggested we go to another room. In the second room, we also had several issues. Our bathroom door was locked unexpectedly, the phone was not working, and the bidet screw was broken. Unfortunately, that's such a disappointment. Will never go back there and definitely do not recommend it.
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