Hotels in der Nähe von Metro-Haltestelle Montecarmelo, Madrid

Ein fantastisches Hotel mit großartigem Personal. Ich empfehle das Frühstück, es war sehr gut. Die Zimmer sind geräumig, sauber und gepflegt.

Die Zimmer sind sauber und geräumig und mit allen Annehmlichkeiten ausgestattet, die man von einem Crowne Plaza Hotel erwartet. Liegt etwas abseits des Hauptviertels, aber nur 2 Gehminuten von der U-Bahn (dem wichtigsten Fortbewegungsmittel in Madrid) entfernt. 10 Gehminuten nach Retiro und in 5-10 Gehminuten gibt es viele Bars und Restaurants. Insgesamt eine gute Wahl

Klimaanlage, die tatsächlich funktioniert!!! Fantastisches Frühstück! Tolles Personal. Funktioniert wie eine sehr gut geölte Maschine. Zimmer mit angenehmer Größe.

Sehr gute Anbindung an den Flughafen und ein angenehmer Aufenthalt für die Durchreise.

The apartment was hugely overpriced. The location is nowhere near the plush area of Retiro as suggested by the apartment description. The apartments are tiny with no natural light. They are very dark and depressing. The water takes a long long time to heat up. There has been money wasted on fancy bathroom sinks and wooden floors when comfort should be the number one priority. The beds are really terrible and really hard. I developed back and shoulder pain within a few hours of trying to sleep on the bed. The human spine is S shaped and if you lie on a decent bed your shoulder and hip should sink into the mattress. This offers vital comfort and support. The pillows are really cheap and uncomfortable and in the two upstairs apartments you can hear the people in the next room loud and clear. The equipment in the kitchen is very restricted. Not enough knives and forks and the cutlery provided is not suitable. Steak knives all two of them to spread butter!!! Nothing to cut loaves or other food stuffs. Half a tea towel and no kitchen towel which is not practical to buy for a 1-3 night stay. Two toilet rolls, not enough for a 3 person stay. Considering the extortionate price charged for the tiny so called Junior Suite, the owner should have provided more comfort and facilities and the beds are truly terrible and lack of sound proofing being able to hear my neighbours farting was pretty awkward. However, the lady on Reception Mayumi was absolutely wonderful. Nothing was too much trouble for her. She was kind and considerate and a real asset to the company. The male members of staff were not remotely helpful whoever they were. Not a place I would recommend and certainly not at that price with beds that feel like you are sleeping on the floor with a sheet and pillow!

This review is not about the €9 breakfast charge. I paid for the breakfast because I had eaten it. This review is about how I was treated afterwards. A simple misunderstanding over breakfast escalated into one of the most unprofessional hotel experiences I have ever had. After I politely suggested that the hotel communicate its breakfast policy more clearly to avoid similar misunderstandings in the future, a staff member, Yansel, began shouting at me from outside the hotel, called me back inside, repeatedly accused me of “trying to play with him,” raised his voice throughout the interaction, claimed that he was the manager, refused my request to speak with the General Manager, and aggressively handled my personal belongings. He pushed and kicked my luggage towards the exit, damaged my bags, repeatedly shouted at me to take my belongings and leave, and I also felt mocked while trying to communicate in English instead of being treated with patience and professionalism. As a solo female traveller, I found this behaviour intimidating and completely unacceptable. Guests should be able to raise feedback respectfully without being shouted at, aggressively confronted, or having their belongings handled in this manner. I later spoke with Raul, who was professional, apologised for the way I had been treated, acknowledged that there had been been a misunderstanding regarding the breakfast, confirmed that I was entitled to leave my luggage after check-out, and informed me that Yansel was not the General Manager or the manager. I appreciate Raul’s professionalism. However, that does not change what happened. Based on my experience, I would not recommend staying at Hotel Mayerling Madrid. There are many hotels in Madrid where guests can expect to be treated with professionalism and respect. In my experience, this was not one of them. As a solo female traveller, I did not feel safe after the way this situation was handled. For that reason, I cannot recommend this hotel and would encourage other travellers to consider alternative accommodation.

Sehr gutes Preis-/Leistungs-Verhältnis und sehr freundliches Personal.

Es ist großartig! Die Leute sind nett und das Bett ist sauber! Es gibt auch Vorhänge, die uns Privatsphäre bieten.

Also, tolle Lage, sehr gut. Im Zentrum und in der Nähe von allem, Plaza Mayor. Leistungen ok, was man braucht, das Geschenk für die Haare hat gefehlt, aber das macht nichts. Positiver Aufenthalt.

Gute Lage in der Nähe der U-Bahn und nur 30 Gehminuten von Atocha und Sol entfernt. Der Check-in verlief reibungslos. Das Hostel war insgesamt sauber. Der Schlafsaal war sauber und geräumig. Die Luftmatratze war nicht so schlecht wie erwartet. Das WLAN funktionierte gut. Ich kann das Hostel Acasias empfehlen.