Hotels in der Nähe von Bahnhof Melbourne Central Station, Melbourne

Das ist ein sehr schönes Resort. Das Innenraum ist sehr sauber und groß. Bett ist komfortabel und Toilette ist gut mit Jacuzzi. Sie werden Kangaroos und Cockatoos am Morgen und am Abend außerhalb der Wohnung sehen. Meine Kinder genießen den Aufenthalt sehr. Jedoch müssen Sie entweder Ihre eigenen Mahlzeiten kochen oder fahren zum Essen. Die Fahrt ist etwa 15 Minuten.

The customer service was excellent. The location, the food, service, just to mention few. Everything was perfect 👌. Will recommend this hotel 100x to my friends and family. I'll be coming back for sure.

Topaussicht, supersauber, superfreundlich. Ein hervorragendes Frühstücksbuffet. Toplage. Ich würde wieder buchen. Vielen Dank!

Perfect location and an excellent place to stay. The hotel facilities are practically brand new, and both the reception staff and housekeeping team were friendly and professional throughout my stay. I stayed for more than a week and thoroughly enjoyed my time at this serviced apartment. The rooms were comfortable, well maintained, and had everything I needed. I would happily stay here again and would recommend it to anyone visiting the area.

Die Lage des Hotels ist wirklich gut. Es ist super bequem, vom Terminal zum Hotel zu kommen. Die Zimmergröße ist gut für Entpacken und Ihre Sachen für die Reise wiederpacken. Da wir nicht das Frühstück in die Buchung aufgenommen haben. Es gibt 2 Alternativen zum Frühstück: 1. Das Frühstück des Hotels für 35AUD/person 2. Deli Cafe. Wir hatten dort einen Sandwich und Muffin. Es ist schnell und einfach, morgens bereit zu werden.

Sehr zentral gelegen. unser Zimmer Schuhkarton war zwar klein, aber ausreichend Platz für 2 Personen. Check in spät abends ging schnell und das Internet hat reibungslos funktioniert :) für ein paar Tage in Melbourne ideal.

Unfortunately, my experience at Novotel Melbourne Central was quite disappointing, especially considering that I had a very positive experience at Novotel Sydney, where my daughter and I were treated with great kindness and hospitality. I had an issue with the breakfast arrangement that was handled in a very uncomfortable and embarrassing way. At check-in, I specifically asked to add breakfast for the three days of our stay. I explained that I am an ALL – Accor Live Limitless member and that I had received an email stating that ALL members would receive a discount on breakfast. The receptionist confirmed the benefit and also told me that my 11-year-old daughter would not be charged. I was informed that the total cost for breakfast for the three days would be AUD 56. I paid the amount at check-in and, naturally, assumed everything had been correctly arranged. However, the following morning, when we went to breakfast, the staff member told me that breakfast was not included in my reservation. I explained that I had specifically added it during check-in and showed him the payment receipt from my card. Instead of simply checking the situation and resolving what was clearly a possible system or communication error, I was repeatedly questioned: who had checked me in, when I had become an ALL member, and whether I had any proof that breakfast had been added. The whole situation was extremely uncomfortable and embarrassing. I had done exactly what was required at check-in, had paid for the breakfast, and had proof of the payment. Nevertheless, I felt as though my word was being questioned. I explained that I would make a complaint. The staff member then reluctantly took down my room number and directed us to a table next to the service area, despite there being several vacant tables in the main dining area. This made the situation even more unpleasant. I understand that mistakes can happen, particularly if there is an issue with the hotel system or communication between staff members. What I found unacceptable was the way the situation was handled. It gave me the impression that the staff may not have received adequate training on how to deal with guests when an operational error occurs. The appropriate approach would have been to acknowledge the possibility of a mistake, verify the payment and resolve the issue discreetly and courteously, rather than making the guest feel embarrassed or disbelieved. Unfortunately, I also experienced problems with the cleanliness of the room. The bed was poorly made, the toilet and sink were clearly not properly cleaned, and a cup had been placed wet on the tray. These details contributed significantly to my overall negative impression of the hotel. This was particularly disappointing because our experience at Novotel Sydney was excellent. We were welcomed warmly, treated very well and felt genuinely looked after throughout our stay. Unfortunately, our experience in Melbourne was very different. I hope the hotel management will take this feedback seriously, particularly regarding staff training, guest communication and housekeeping standards. The issue could have been handled very differently and would have avoided turning a simple operational mistake into an unpleasant and embarrassing experience.

Die Lage ist top! Die Straßenbahn hält direkt vor der Tür und die meisten Sehenswürdigkeiten sind zu Fuß erreichbar. Während der Osterfeiertage hatten zwar alle lokalen Geschäfte und Restaurants geschlossen, aber das war kein Problem, da wir direkt neben Chinatown wohnten! Die fleißigen Chinesen hatten alle geöffnet, wofür wir super dankbar sind, sonst wären wir wirklich verhungert! Die Zimmerausstattung ist auch sehr gut, die Küche ist komplett ausgestattet. Sehr zufrieden.

The hotel carpet smells, the building is old and needs a total replacement of carpet. When we entered our room. It smells like bleach everywhere. We have to open the window to make it go away. The room is decent size and the toilet and bath are separated where there are no hand basin to use after using the toilet if someone is using the shower or bath tub. The view from our balcony is magnificent, the Melbourne tall buildings skyline. I also love the location because it is near public transport, free tram and shops, even universities. The kitchen are complete with cooking utensils and pans. They got free coffee, tea and milk. The toiletries were given 1 set of tiny bottles but we are 4 people booked in.

Die Lage ist sehr praktisch, da das Zentrum von Melbourne nur 10 Gehminuten entfernt ist. Die RMIT University und die Straßenbahnhaltestelle Swanston befinden sich direkt vor dem Hotel. Leider hatten wir nicht genügend Zeit, Pool und Sauna zu nutzen, da diese nur von 7:00 bis 21:00 Uhr geöffnet sind. Einziger Kritikpunkt: Ich wusste nicht, ob Zimmerservice angeboten wird. In der vierten Nacht unseres Aufenthalts, nach einem Tagesausflug, stellten wir fest, dass die Reinigungskraft unser Zimmer ohne unsere Erlaubnis betreten und gereinigt hatte. Stellen Sie sich vor, was passiert wäre, wenn unsere Sachen verloren gegangen wären – hätte das Hotelmanagement den Verlust tragen können? Bitte betreten Sie die Zimmer nicht ohne vorherige Absprache. Gäste, die den Service in Anspruch nehmen möchten, fragen selbst nach der Zimmerreinigung.