Selina la Fortuna

Location is great. Bed is comfortable and the room with A/C is so great. Netflix hotel account included was surprisingly unexpected as well. The vibe of the Selina La Fortuna is what I expected from reading reviews and the pictures.

We booked the Standard room, at check-in the receptionist said that we had booked the tepee. Despite showing her the booking confirmation, she kept insisting that it was wrong room, and the Standard room is only available for 2 nights not for the full 4 nights. Told me that this always happens with the booking platform, wrong room advertised, and that I can get a refund for the remaining two nights. I informed her that is not my error and that should be between them and the booking platform, she then proceeded to tell me that it’s my problem as well. The place and the room itself was horrible, it was a blessing is disguise that we didn’t stay there for the full 4 nights. It smelled, run down, dusty and just unpleasant. Staff wasn’t friendly nor did they care about customer service. The way the lady handled herself at check-in ruined our first night in Costa Rica, it could have been handled so differently if she had dealt with it professionally. Trip.com refunded the two-night stay. We stayed at Selina in Panama and that was also rather disappointing.

安くて綺麗！

很好，在這裏連續住了6天，價位是真的便宜，再找不到這麼廉價又好的住處了。

Best drinks and customer service in La Fortuna!!!! The entire staff is so friendly and helpful!!!! Second visit and will be back! Issa and Pablo were amazing!!!! The hotel and rooms are lovely and the bathrooms and showers super clean………..

Amazing place to stay. I’ve been there like 3 times already. So good. Very chill vibes and amazing people. Convenient location very close to everything. The beds are clean and the staff is friendly. The tents are an instagram picture must do