Quality Inn Santa Fe New Mexico

Very loud area. Upon arrival there was no one to greet me or check me in. Tried calling the provided front desk number with no answer. Ended up waiting for 45 minutes after making a 13.5 hour drive.

Front desk person in evening was very condescending and non caring. I had an issue every day of my 3 day stay. The grounds were filthy. No housekeeping available during entire stay. I would never recommend this hotel.

Recently fully renovated, we were impressed with our room. Floors were wood grained laminate and beds and bedding luxurious down alternative comforters and pillow top mattresses. Frig had a small freezer that actually refroze our ice packs. Breakfast was grab and go… just fine with us. Individually wrapped pastries, yogurt and small yogurt cups. Since we were pulling a trailer, really appreciated that they had multiple security cameras throughout the grounds. Room was kind of compact with 2 queen beds, but we only had minimal overnight gear.

Had to ask for coffee twice during breakfast hours. Urn was left empty on counter. No blankets, 20° overnight. Gave 1/2 he late checkout, no charge. Room clean, housekeeper friendly.

Great stop for the night after meow wolf. Super close to the place. Clean cozy room and I loved it.

Checked into the room. Noticed immediately that the air conditioning was not working. Waited an hour to let the staff know just in case the AC needed time to get going. Eventually we were moved to a different room. The AC was only slightly working in that room and it banged and rattled all night long. Breakfast was advertised but the only thing offered was grab and go. Breakfast consisted of Hostess packets.

The manager was rude, hot breakfast per advertisement is not hot and a very scarce breakfast. Manager demanded keys and not very cordial about it.

wow: where to start. First, the people checking me in had no clue what they were doing. Then they insisted on stealing $100 overnight, in case I "vandalized" or "stole" something. The guys from India insisted this was completely normal. Fast forward to the "breakfast" No useable anything, including nowhere to sit. Water in the milk container ("we haven't had a chance to take or replace the label yet")...nothing but fat city buns--oh there were a few bananas, but little in the way of cutlery to cut it up with. I grabbed about four energy bars, and left with my watered-down coffee. The only good thing about this entire episode was the room number: 143...and a pretty nice, firm mattress. Even the "hot" water for the morning shower was warm....NEVER AGAIN.....

The outdoor pool was disgusting. There was a weird pipe knocking in our room all night. The breakfast was only cold food, at least there were hard boiled eggs.