Berjaya Times Square Hotel, Kuala Lumpur Bewertungen

Antwort der Unterkunft: Dear GuestWarmest Greetings from Berjaya Times Square Hotel, Kuala Lumpur.Thank you for choosing to stay with us and to share your awesome review with us.It is with great joy to read that you had enjoyed your stay especially our strategic location in the city centre with easy access to various mode of public transport had greatly enhanced your stay experience.We certainly look forward to welcoming you back for another great experience.Best Wishes,May Cheong | Hotel ManagerBerjaya Times Square Hotel, Kuala Lumpur

Antwort der Unterkunft: Dear GuestWarmest Greetings from Berjaya Times Square Hotel, Kuala Lumpur.Thank you for staying with us and to share your experience with us.We are most delighted to read that you had enjoy your stay and felt comfortable during your recent visit.We certainly look forward to welcoming you back for another great experience.Sincerely,May Cheong | Hotel ManagerBerjaya Times Square Hotel, Kuala Lumpur.

Antwort der Unterkunft: Dear GuestWarmest Greetings from Berjaya Times Square Hotel, Kuala Lumpur.Thank you for sharing your detailed feedback. We are glad you appreciated our convenient location, excellent service and the benefits of staying in our Club Premier Suite, including the late checkout option.It is great to know that the proximity to the shopping mall added to the convenience of your stay.However, we sincerely apologize for the condition of the bathtub and appreciate you bringing this to our attention. Rest assured, we will address this issue promptly to ensure our standard are consistently maintained.We are grateful for your kind words and we look forward to welcoming you back for an even better experience in the future.Best wishesRaymond NgExecutive Assistant ManagerBerjaya Times Square Hotel, Kuala Lumpur.

Antwort der Unterkunft: Dear GuestWarmest Greetings from Berjaya Times Square Hotel, Kuala Lumpur.Thank you for your wonderful feedback.We are delighted to hear that you had a lovely stay and enjoyed the convenience of being next to the shopping mall, as well as the excellent food court. We are also glad that you appreciated our well-maintained spacious room and the seamless check-in and check-out experience.Additionally, we are pleased to inform you that we are currently in the process of upgrading our room facilities on a scheduled basis to enhance our guests' comfort and experience. We look forward to welcoming you back again soon.Best wishesRaymond NgExecutive Assistant ManagerBerjaya Times Square Hotel, Kuala Lumpur.

Antwort der Unterkunft: Dear GuestWarmest Greetings from Berjaya Times Square Hotel, Kuala Lumpur.Thank you for taking the time to share your feedback. We are pleased to hear that you find our room spacious and comfortable, and that you enjoyed the breakfast offerings.However, we sincerely apologize for the issue with the blanket thickness and the air-conditioning; your comfort is important to us, and we will review the room amenities to ensure they meet our guests' needs. Regarding the wash basin in the bathroom, we take cleanliness and maintenance matters seriously. We will promptly investigate and resolve the unpleasant odour to ensure a more comfortable experience for our guests.We look forward to welcoming you back for an even more comfortable and enjoyable stay.Best wishesRaymond NgExecutive Assistant ManagerBerjaya Times Square Hotel, Kuala Lumpur.

Antwort der Unterkunft: Dear GuestWarmest Greetings from Berjaya Times Square Hotel, Kuala Lumpur.Thank you for sharing your pleasant experience and awarding us a perfect rating.We are absolutely delighted to hear that you enjoyed our spacious room, the variety of our delicious breakfast, and the seamless check-in and check-out process. Your kind words are truly appreciated, and we are pleased to know that we could contribute a making your stay enjoyable.We look forward to welcoming you back for another exceptional experience in the near future.Best wishesRaymond NgExecutive Assistant ManagerBerjaya Times Square Hotel, Kuala Lumpur.

Antwort der Unterkunft: Dear GuestWarmest Greetings from Berjaya Times Square Hotel, Kuala Lumpur.Thank you for taking the time to share your feedback with us. We are pleased to hear that you found the hotel overall quite good and appreciated the cleanliness of our facilities.However, we sincerely apologize for the inconvenience caused by the outdated decor and the discomfort caused by the condition of the mattress. Please rest assured that we will review this matter carefully as part of our ongoing efforts to enhance our guests’ experience. While we are continuously working on upgrading our room facilities, we appreciate your patience and understanding as we prioritize these improvements.We look forward to welcoming you back and provide you with an even better experience in the future.Best wishesRaymond NgExecutive Assistant ManagerBerjaya Times Square Hotel, Kuala Lumpur.

Antwort der Unterkunft: Dear Mr ChanWarmest Greetings from Berjaya Times Square Hotel, Kuala Lumpur.Thank you so much for your kind words.We are delighted to hear that you found our place pleasant and enjoyed the delicious food. It brings us great joy to know that your experience has become a cherished memory for you.Your feedback truly means a lot to us, and we hope to have the pleasure of welcoming you back soon to create even more wonderful moments together.Best wishesRaymond NgExecutive Assistant ManagerBerjaya Times Square Hotel, Kuala Lumpur.

Antwort der Unterkunft: Dear Mr Harman OmarWarmest Greetings from Berjaya Times Square Hotel, Kuala Lumpur.Thank you for taking the time to share your feedback with us.We are glad that you appreciated our hotel's convenient location, which is indeed close to many shopping malls. However, we understand that our plant-based breakfast menu may not have met your family's preferences, and we apologize for any inconvenience this may have caused. We are committed to providing a sustainable and environmentally-friendly dining experience, and our plant-based menu is a key part of this effort. We also apologize for the issue with the air conditioning in your room, which resulted in discomfort and the need for repeated technician visits. Please be assured that we will address this issue to ensure a more comfortable stay for our future guests. We appreciate your feedback on areas for improvement and we look forward to welcoming you back for a more pleasant experience in the future.Best wishesRaymond NgExecutive Assistant ManagerBerjaya Times Square Hotel, Kuala Lumpur.

Antwort der Unterkunft: Dear Mr CodyWarmest Greetings from Berjaya Times Square Hotel, Kuala Lumpur.Thank you for sharing your feedback. We are glad to hear that you appreciated our strategic location. However, we sincerely apologize for the inconvenience you experienced with the access card. Please rest assured that we are actively looking into this matter to ensure the cards are functioning correctly and that this issue does not occur again in the future. We truly appreciate your understanding and feedback, and we hope to have the opportunity to welcome you back for a more seamless stay.Best wishesRaymond NgExecutive Assistant ManagerBerjaya Times Square Hotel, Kuala Lumpur.

Antwort der Unterkunft: Dear Mr AmitWarmest Greetings from Berjaya Times Square Hotel, Kuala Lumpur.Thank you for sharing your honest review of your stay with us.We appreciate your acknowledgement of our hotel's prime location within the shopping mall and the spectacular city view from your room.We are also pleased that you enjoyed our Indian breakfast options, which we offer as part of our effort to cater to the diverse tastes of our guests. However, we sincerely apologize for the shortcomings in our service and cleanliness, which clearly did not meet our usual standard. We will take your feedback seriously and make immediate improvement to ensure a better experience for our future guests. Once again, thank you for considering us a decent choice for short stay and we look forward to welcoming you back for a more pleasant experience in the future.Best wishesRaymond NgExecutive Assistant ManagerBerjaya Times Square Hotel, Kuala Lumpur

Antwort der Unterkunft: Dear Mr KohWarmest Greetings from Berjaya Times Square Hotel, Kuala Lumpur.Thank you for taking the time to share your kind feedback. We are delighted to hear that you enjoyed the convenience of our location with its easy access to Berjaya Times Square shopping mall and also to Jalan Alor, known for its vibrant food street which is just a short walk away, offering a wide variety of delicious local cuisine.We sincerely value your patronage and we are grateful for the opportunity to serve you. We look forward to welcoming you back for another great experience.Best wishesRaymond NgExecutive Assistant ManagerBerjaya Times Square Hotel, Kuala Lumpur.

Antwort der Unterkunft: Dear GuestWarmest Greetings from Berjaya Times Square Hotel, Kuala Lumpur.Thank you so much for your wonderful feedback. We are delighted to hear that you had a fantastic experience with us and that you enjoyed our seamless check-in process, friendly front desk team and spacious room with its luxurious amenities.We recognize that our plant-based breakfast may not align with everyone’s dietary preferences, and we continuously strive to accommodate a diverse range of tastes. For your reference, our website highlights that we exclusively offer a plant-based breakfast to support healthier and more sustainable dining choices. Nevertheless, we will ensure better communication during check-in and throughout the guests’ experience to better inform guests of our offerings.We are also thrilled to hear that you appreciated our location, close to Bukit Bintang and directly connected to Berjaya Times Square hotel.Once again, thank you for your valuable feedback, and we look forward to welcoming you back for another enjoyable stay soon.Best wishesRaymond NgExecutive Assistant ManagerBerjaya Times Square Hotel, Kuala Lumpur.

Antwort der Unterkunft: Dear JacqWarmest Greetings from Berjaya Times Square Hotel, Kuala Lumpur.Thank you for sharing your feedback with us. We are glad to hear that you enjoyed the complimentary room upgrade, as well as our convenient location, clean and cosy rooms, and most of all the excellent service from our staff. We look forward to provide you a more seamless experience on your next stay.Best wishesRaymond NgExecutive Assistant ManagerBerjaya Times Square Hotel, Kuala Lumpur.