Arte Mont Kiara Luxury Suites By The Stay Hub

Arte Mont Kiara Luxury Suites By The Stay Hub Bewertungen

Arte Mont Kiara Luxury Suites By The Stay Hub

Arte Mont Kiara, Jalan Sultan Haji Ahmad Shah, Kuala Lumpur, 50480, MalaysiaHoteldetails anzeigen
Arte Mont Kiara Luxury Suites By The Stay Hub
Arte Mont Kiara Luxury Suites By The Stay HubArte Mont Kiara Luxury Suites By The Stay HubArte Mont Kiara Luxury Suites By The Stay Hub
Verfügbare Zimmer für deine Reisedaten suchen
Preisgarantie
1 Nacht

Gästebewertungen

4/5
Sehr gut
77 Bewertungen
Verifizierte Bewertungen
Lage4.2
Ausstattung3.8
Service3.8
Sauberkeit4.0
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Alle Bewertungen(77)
Positive Bewertungen(61)
Bewertungen mit Fotos/Video(32)
Großartiger Aufenthalt!(18)
Großartige Zimmer(10)
Ausgezeichnete Lage(4)
Negative Bewertungen(16)
Anonymer Benutzer
Standard-Einzelzimmer
Aufenthalt im Dez. 2024
Pärchen
16 Bewertungen
5.0/5
Hervorragend
Gepostet am 19. Jan. 2025
Clean, got wifi, easy to booking, the management do their job pro. The pool and the gym best of the best, but only 1 thing im not happy, the have no any drinking water, if no coffee or teh it ok but water habw to because it very important to everyone. Any i very happy with the service of the management
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6/20
Gastnutzer
Standard-Einzelzimmer
Aufenthalt im Dez. 2024
Business
1 Bewertungen
1.0/5
Gepostet am 16. Jan. 2025
the owner is very bad, no mercy, due to 1 cigarette nipple he did not refund the deposit, burned rm 200, this is the last book, this is the house !!
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Steven Tan 96
Premium 1 Schlafzimmer Apartment
Aufenthalt im Dez. 2024
Single
2 Bewertungen
5.0/5
Hervorragend
Gepostet am 8. Jan. 2025
Super spacious property, very clean and neat, i really love the big space there! Can go to the special outside space to have a nice view around. Just one down point is the parking lot is quite dark, the lights are very dim not well maintained. How can a high class condo have this problem For this price is really very goood as compared to all others!
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Low Kin Wai
Luxuriöses Duplex-Zimmer mit zwei Schlafzimmern Apartment
Aufenthalt im Nov. 2024
Familie
31 Bewertungen
2.5/5
Gepostet am 22. Dez. 2024
Booked 21st Dec a 2 bedrooms with 2 queen bed in October but received an email on 18th Dec to change to another 2 bedroom unit due to power outage but have failed to inform me that it only have 1 queen bed & 1 single bed. I expected the changes would be the same bedding arrangement. I have to let my boys sleep on the queen bed & my wife took the single bed. I end up in the 2 seater sofa. We are a family of 4 (incl a pair of 11 y.o twins). The TV was not working. The toilet door was unable to get it locked. The owner sent me a message in the middle of the night at 2.22am to remind me to checkout at 11am. My trip to KL shopping turned out to be a tiring, stressed with complaint from my family on such a bad accommodation experience. I suggest you should focus on the guest needs instead of commercially focus on stressing the guest to check in & check out on time in which I always doing. I hope to receive your reply within 3 days from today's date. Otherwise, I will write an official complaint to you and the consumer commission tribunal. I'm the guest Low Kin Wai.
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Antwort der Unterkunft: Dear Mr. Low Kin Wai,Thank you for taking the time to provide your feedback. We sincerely apologize for the inconvenience caused during your stay and appreciate your patience.Change of Unit and Bedding Arrangement: We deeply regret that the alternative unit provided did not meet the original bedding arrangement you had booked. It was never our intention to cause discomfort to you and your family. We should have communicated this difference clearly, and we will take immediate steps to improve our notification process.TV and Toilet Door Issues: We are sorry to hear that the TV was not working and the toilet door could not be locked. These issues should have been resolved before your arrival, and we will address this with our maintenance team to prevent such occurrences in the future.Late-Night Checkout Reminder: We sincerely apologize for the poorly timed message regarding checkout. It was not appropriate to disturb you at that hour, and we will review our communication procedures to ensure this does not happen again.Guest Needs vs. Policies: We understand your frustration and acknowledge that our focus should always be on the comfort and satisfaction of our guests. Your feedback is a valuable reminder for us to balance policy enforcement with genuine care for our guests.We take your concerns seriously and will be conducting a thorough review of this situation to ensure improvements. Please allow us to process a resolution within the next three days, as requested.Once again, we apologize for the stress and inconvenience caused during your stay. We value your feedback and will do our best to restore your trust.
Xiaokeaiii
Superior-Zimmer (2 Betten)
Aufenthalt im Okt. 2024
Business
24 Bewertungen
4.5/5
Großartig
Gepostet am 20. Nov. 2024
Nice Airbnb in KL, their design and environment was so luxurious and so nice to take pictures at there.the room was clean and neat. Will stay here again when come to KL .. good experience
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Anonymer Benutzer
Premium 1 Schlafzimmer Apartment
Aufenthalt im Okt. 2024
Single
2 Bewertungen
3.7/5
Gepostet am 2. Dez. 2024
Overall good. One thing can improve which is prepare drinking water for guest.
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Mugugu Kumar
Standard-Einzelzimmer
Aufenthalt im Jan. 2025
Pärchen
2 Bewertungen
4.0/5
Sehr gut
Gepostet am 2. Febr. 2025
Recommended for short stay
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Amira Marzuki
Standard-Einzelzimmer
Aufenthalt im Aug. 2024
Reise mit Freunden
2 Bewertungen
4.7/5
Wunderbar
Gepostet am 12. Okt. 2024
Comfortable and aesthetically pleasing room, wonderful manager. Recommended! Cons: Long waiting time for lifts, and one of the lift cannot detect our card.
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Gastnutzer
Duplex-Suite (2 Zimmer) (1 Wohnzimmer)
Aufenthalt im Okt. 2024
Familie
3 Bewertungen
3.2/5
Gepostet am 14. Nov. 2024
Overall consider ok. Just location not very convenient.
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momkissy
Superior-Zimmer (2 Betten)
Aufenthalt im Juli 2024
Familie
1 Bewertungen
5.0/5
Hervorragend
Gepostet am 28. Aug. 2024
It was amazing.. very recommended to staycation here. Thanks for your hospitality.. I will tell others later.
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Anonymer Benutzer
Superior-Zimmer (2 Betten)
Aufenthalt im Juli 2024
Familie
1 Bewertungen
5.0/5
Hervorragend
Gepostet am 19. Aug. 2024
Everything was great with easy access. The room is small but beautiful, clean, and fully equipped with kitchen facilities. The specified parking space was spacious and on a high level, making it a bit challenging for the car to climb, but the parking lift is nearby, and the room is close as well, so it wasn’t much of an issue. Just be aware of the traffic at the lobby during peak check-in and check-out times. Overall, it was a wonderful stay. Thank you!
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Mohd
Superior-Zimmer (2 Betten)
Aufenthalt im Juni 2024
Familie
1 Bewertungen
4.5/5
Großartig
Gepostet am 26. Juli 2024
I recently booked a stay at Arte Kont Kiara through Trip.com, and the experience was outstanding. The platform was incredibly user-friendly, with a clean interface that made it easy to find detailed information about the hotel. Pricing was transparent, with no hidden fees, and the total cost was clearly displayed upfront. The property descriptions were accurate and comprehensive, including high-quality photos and genuine guest reviews, which helped me make an informed decision.
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Antwort der Unterkunft: Dear customer, we are very glad to receive your praise. It is also a pleasure for you to be satisfied with our customer service and reception. Your praise is our driving force. Wish you a happy life at THE STAY HUB and look forward to your next visit.
Lim Alice
Duplex-Suite (2 Zimmer) (1 Wohnzimmer)
Aufenthalt im Juni 2024
Business
1 Bewertungen
4.0/5
Sehr gut
Gepostet am 22. Juli 2024
Overall is great. 4 of us just nice. The distance is near to our convention center that we need to attend. Instructions given by owner is clear too. We will for sure will come back next year.
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Antwort der Unterkunft: Dear customer Hello, I am glad to receive your praise and encouragement, and I am honored that you are satisfied with our location and facilities. Thank you for your trust and support, I believe your next Stay will have a better experience, The Stay Hub wish you a happy life, looking forward to your next visit.
Gastnutzer
Duplex-Zimmer (2 Betten)
Aufenthalt im Aug. 2024
Reise mit Freunden
7 Bewertungen
5.0/5
Hervorragend
Gepostet am 7. Nov. 2024
Good experience , environment and easy to access to the city.
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Anonymer Benutzer
Premium 1 Schlafzimmer Apartment
Aufenthalt im Juni 2024
Business
1 Bewertungen
5.0/5
Hervorragend
Gepostet am 20. Juli 2024
Even had a washing machine/dryer available. My only feedback is for the owner to install a full-length mirror. The mirror by the sink was small. Can only see the face. There was another mirror at the living/kitchen area but it was horizontally fixed and too high. Dunno what's the purpose. Maybe for deco only. I booked the room as I had a dinner event at MITEC. I got dressed but couldn't view myself full length. As a lady, you'd want to make sure you look good for head to toe. Otherwise, everything else is alright. Oh yes, Maybe can put 2 bottles of mineral water. Was thirsty when arrived and no water to drink. Had to boil water and wait to cool down to drink.
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Antwort der Unterkunft: Dear guest,Thank you for staying at THE STAY HUB and leaving such detailed and positive feedback. We are pleased to know that you are satisfied with the washer/dryer we have provided. As for the questions you mentioned about the full-length mirror and mineral water, we are deeply grateful and will seriously consider improving them.Regarding the suggestion of full-length mirror, we will try to consider the installation of full-length mirror in the future room design and layout according to your feedback, in order to meet the needs of guests. As for the mineral water issue, we are sorry that our policy does not provide mineral water service for customers. Thank you again for your valuable advice and help us to continuously improve the quality of service. Wish you a happy life at The Stay Hub and look forward to your next visit.