Sheraton Valley Forge King of Prussia

I loved the heated pool. I went for a birthday celebration and I loved they gave a complimentary breakfast voucher for us. The only thing I didn’t like was the guy at the front desk said they had a shuttle to take you to the mall, we already went to the mall so we wanted to go to the restaurant they said within 5miles and it was so the guy who was the shuttle bus driver looked like he didn’t want to take us and when he eventually decided he said he can take us but we would have to get a Uber/Lyft back and that was ridiculous so i ended up driving to the restaurant.

I like this hotel, very clean and spacious.

房間還可以，但是停車地方離房間很遠，不方便，而且管理鬆散，安全是個問題，最要吐槽的是服務特別差，從前台開始，我都掛着請勿打擾了，服務員粗魯敲門説要打掃衞生，12點準時敲門趕退房，非常差體驗

服務：服務很好👍

The hotel is situated minutes from the mall and lots of other shopping. The fitness room was excellent and the restaurant for breakfast okay. Given the price of oatmeal though, it would have been nice to include fruit beyond just raisins.

My room was on the 4th floor, about 100 yards away from the conference center. In my two night stay, there were two proms and a gospel brunch-- all of which kept me up/woke me up. I had to switch rooms twice. The first switch was after the very late noises of cleaning up the prom and setting up for the brunch, and the very early morning (8:00 am) brunch, where staff began set-up and woke me from 6:00am. The initial room had a broke phone, which I asked about within an hour of arriving, it was never repaired. The second room had a broken phone as well, and the air conditioning did not work. Had to move to room three- which finally worked. All the room moving happened at 11:00pm. I was offered a fee breakfast- when I already had a breakfast meeting. A free night should have been offered. the front desk was very apologetic, but honestly-- if there are available rooms, do not put ANY guest in rooms 450-467 as they are FAR too near the large hall used for events. Better yet- DO NOT stay on the 4th floor. DISASTER visit, with VERY little sleep!

We really enjoyed our stay, the room was spacious and clean. Only 'complaint' was the fridge. It was a very old model and even on the highest setting barely kept anything even cool. The front desk staff were fantastic and so helpful. The location is close to pretty much everything. Would absolutely stay again!

This is not unique to this hotel or brand... I'm not a fan of having a single "door" or half screen on the shower. It is drafty and water splashes all over.

This was my second stay at this hotel. The first time they had an issue with power and rooms had no power and I was relocated to a nearby hotel. Now my AC in the room did not work and was running at 84 degrees, and even though I was moved to another room, there was not hot water for a shower in the morning. The staff was friendly overall and tried to help but overall the facilities appear to be not well maintained.