Terminated-Americas Best Value Inn Kennett

The front desk was lying about the internet. He indicated that it automatically upload in the iPhone no PW required and while in the room no connection of internet and he was not helpful afterwards. Upon entering the room there was a cockroach on the floor and bedsheets were dirty. We're very disappointed.

The hot water in the shower would not turn off--the bathroom walls had mold on them. The website advertised free breakfast and a pool. There was not even coffee in the room and no breakfast. The pool was drained and unusable. The walls were so thin, I heard some guy snoring in another room and the ceiling creaked all night with someone upstairs. The clerk was sweet & tried to help, but these things were not under her control. A maintenance man knocked but didn't wait for me to dress and answer. Will not stay there again.

The property was nasty bathroom had paint falling off the doors there were cockroaches on the bed when I woke up the next morning there was no continental breakfast it was a little pack of muffins and an apple in a bag I will never stay there again

Toilet paper was nearly gone… One towel in the bathroom… No trashcan… Remote control did not work… Bed was good, but other than that don’t ever stay here

STAY FAR AWAY FROM THIS PLACE!! I made the mistake of not looking at the reviews and just booking the place. Biggest mistake of my life! The morning staff was nice and they let us check in early. I was in a hurry for an appointment so I didn’t bother noticing. I was out running errands all day. My husband stayed behind at the hotel, he asked to have the floor cleaned while I was gone but I didn’t realize the extent of how bad the room was. The floor even after being mopped was still dirty. The one chair had stains all over it, the a/c unit and the walls also had stains all over it. We decided to tough it out because we lived 4 hours away and I was already super tired. But later in the night the heater broke. We told the lady at the front desk and she said she was going to send someone to take a look. We wait and no one came, finally I decided to show the lady at the front desk pictures of the room and that no one had come to fix the heat. She basically just told me that she was sorry but there was nothing that she could do and to just talk to the manager in the morning. She did not seem one bit sorry at all and acted like it was okay for us guests to stay in the dirty room with no heat. We decided to just pack up and leave and go home that same night. If I could give a 0 I would.

Room does not look like the pictures and it had roaches with a dirty tub 😡

I didn’t expect cockroaches we switched rooms and lord n behold there was no towel’s cockroaches n it was just nasty I want my money back I don’t even want to lay my head down on a pillow I hate bugs n it smells really bad hair in bathtub and sick GROSS!!!!

This property is very poorly maintained with roaches crawling around so bad we ended our trip early and did not finish we will not be using this place again and on top of that they allow people to live there which were fighting and arguing all hours of the night very unpleased

The man at the front desk is very polite but to many dope heads and people standing close to your door talking loud