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Verifizierte Bewertungen
Lage3.8
Ausstattung3.8
Service3.9
Sauberkeit3.9
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Positive Bewertungen(3)
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Negative Bewertungen(4)
Gastnutzer
Deluxe Zimmer mit zwei Einzelbetten
Aufenthalt im Nov. 2024
Familie
4 Bewertungen
4.5/5
Großartig
Gepostet am 27. Nov. 2024
I initially planned to book a two-night stay but was hesitant due to mixed reviews about the hotel. Instead, I opted to book for one night to see if it met my expectations, intending to decide later whether to extend my stay.
After dinner at the hotel’s restaurant, I made up my mind and chose to extend for an additional night.
The reception staff spoke good English, making the check-in process smooth. The set dinner and breakfast were delicious, with the restaurant staff being polite and attentive. I must commend the chef for the effort in creating varied menus for both dinner and breakfast each day of our stay.
The onsen was quiet and peaceful during my visit around 5 PM.
The room was spacious, and the bed was comfortable; however, the lighting was too dim for my preference.
The only downside of my stay was the weak Wi-Fi signal, not just in the room but throughout most areas of the hotel.
Übersetzen
Gastnutzer
Aufenthalt im Nov. 2023
Pärchen
5 Bewertungen
3.7/5
Gepostet am 23. Nov. 2023
It is a 2-floor hotel with hot spring for the guests to enjoy. Though the staff speak little English, but they try their best to communicate. I enjoy most the food they offer. The package includes breakfast and dinner. To my surprise, the dinner is a 5-course french cuisine with coffee at the end. The quality is high not only the food but service. The breakfast is mixed with French and Japanese style. Main course is french and served, and the Japanese food and drink is in buffet style.
I learnt that some people may find the location is not very convenient. However, the hotel provides shuttle bus service to and from the train station. Kindly make reservation in advance and the transport is well managed. If you love a relaxing and quiet holiday in Karuiazawa, this hotel is a good choice.