Radisson Hotels in Kandy

Hotel was prepared and ready for my arrival. Had issues with connection to wifi so had to contact the reception. No hairdryer in room and had to request this even though it should’ve been there already. Ordered room service, it came cold and items forgotten from order even though order was repeated back to me on the phone. Breakfast was average for a Radisson. Seating options strange with big long tables reserved for groups rather than small families, couples and singles. Tuktuk touts waiting outside hotel to pester you for your destination. It was clean for the most part and well needed after a long day of travel but I wouldn’t return. Not sure how this hotel is #1 in Kandy but I was left feeling disappointed.