Opero Hotel Southkey Johor Bahru

Great location as its near midvalley southkey. Shuttle van provided every 1hr to the mall. Room was neat and cosy. The welcome drink taste great 👍.

Decent hotel with bed of good firmness. Greeted well from the door to check in. Great to be welcomed with welcome drink. Standing shower is weak and water splashing out everywhere without a door, hence toilet was wet after showering.

Gym was small but efficient with treadmill, weights, and cross fit. had to get towel fr the pool though which was 5min walk away. Breakfast was good surprise, with local spread (porridge, nasi lemak coconut rice with different entries), western (eggs, ham, breads), self cooking (noodles, hotpot ingredients) along w fresh juice (orange juice, pear juice). Opero is 5min walk to South Key a mega mall that has everything you need. If you dun want to walk, which can be very sunny a walk, hotel offers free hourly complimentary shuttle. One of the pillows had a stain and the bathroom floods a little after shower. Feedback: have an additional shower head instead of the rain shower which caused the water to spray more outwards. Compliment drinks was nice and sweet. New year fireworks by hotel on 5th floor near swimming pool was awesome.

Superb location, with mins walk to Southkey mall. Variety of food for Breakfast is great as well. There was some things in the toilet that were disappointing. First, the water flow from the rain shower was slow and small. Second, the blind in the shower area traps water and become mouldy, causing mouldy smell. Third, the shower drainage seems choked, causing flooding if tap is on for long: Lastly, there was no shower head though it’s no fault of the hotel. However, the housekeeping team came very quickly to resolve the issues (cleaning the shower head and choky drain), whenever I raised the issue. I also heard that the hotel is changing the magnetic door stopper next month. Currently, I need to hold the main door physically to keep it open. Overall, I felt that the location is superb, breakfast spray is great, ambience of the hotel is good (nice hotel fragrance), and good security (I see security guards patrolling hotel area quite frequently), and the customer service is responsive and professional. Hotel should have proactive maintenance of the room and periodic checks before the rooms get too uncomfortable for guests.

Stayed during end of Dec 24. Luxurious hotel lobby & nicely decorated room. Do opt for room facing Southkey & pool. However we had to queue for 1hr+ to check-in as only 2 counters were opened despite the crowd at 3pm. Our room was also missing its shower foam. There was a pungent smell in the evening coming from the aircon ventilation in both our rooms when we returned from shopping.

Enjoyed the short stay there. Checked in late on 29 Dec due bad traffic and was unable to get a late check out on 30 Dec which was kinda of disappointed. The breakfast buffet spread was awesome.