Miss Suite

Ein regelrechter Betrug. Sehr, sehr kleine Zimmer, Staub, Spinnweben, Geruch nach Kanalisation, kein Schild, um das sogenannte Hotel zu finden, Sie gehen direkt zu einem Straßencafé, keine direkte Rezeption, auf einer sehr schmalen Treppe mit einem stinkenden Teppich, kein Aufzug, Frühstück, sehr, sehr begrenzt, begrenzt, nichts zu essen, sehr, sehr laute Gasse nachts schwer zu schlafen. Und noch schlimmer, ein sehr aggressiver Besitzer, der mir wiederholt droht, nichts von Booking zu verlangen, wenn ich eine "Rückerstattung" erhalten möchte, folgt mir schreiend auf die Etagen. Schlimmste Erfahrung meines Lebens.

Tolles Hotel! Ideal gelegen im Herzen von Taksim an der Hauptstraße Istiklal Caddesi. Das Personal ist sehr nett, fürsorglich und sehr einladend. Das Hotel ist sauber. Das Frühstück ist ein All-you-can-eat-Buffet auf der Terrasse. Die Produkte sind frisch und gut. Ich empfehle es sehr. Nochmals vielen Dank an das Personal!

The location of the hotel is really fabulous. Two steps away from the Main Street Tarlabasi where you can find the bus stop and two steps from the beginning of istiklal street so literally 200 m away from Taksim square. The rooms are very clean and cozy, I used the same Hotel a couple of years ago but this time it was better as we booked the triple room while we were only two in the room which meant that the room was spacious for us. The room had two separate beds one is small and fits one person while the the other one fits two. The room has tea and coffee making facilities, clean towels and hair dryer. The hotel staff are friendly and professional. I was faced by an issue in my first day were I needed a medicine and all pharmacies were closed as there was a national holiday. I sent to ismael who checked us in day one and gave us his number if we needed anything, he helped me immediately to find an open pharmacy. We were greeted daily with ismael’s smile and warm welcome. Overall experience is positive, would use the hotel again for sure.

Abbiamo prenotato tramite *********** e un paio di giorni prima del nostro soggiorno abbiamo ricevuto un messaggio su whatsapp dal proprietario in cui ci informava che c'era stato un allagamento e non ci avrebbe reso disponibile la stanza. Ci invitava allora a disdire tramite booking la prenotazione. Alla nostra richiesta di assegnarci un'altra stanza o impegnarsi a trovarci una sistemazione equivalente in zona, ci rispondeva che stavamo cercando di "take advantage" dalla situazione. Per forfuna, abbiamo attivato l'assistenza di booking, che ci ha prontamente aiutato a trovare un'altra sistemazione, rimborsando la differenza di prezzo. Il titolare di Miss Suite non aveva informato la piattaforma di non poter rendere disponibile la stanza.