Fraser Place Antasya Istanbul Bewertungen

Gutes Hotel schöner Ort etwas weit?

friendly front desk

Es ist ein sehr sauberes Hotel, das Personal bietet einen sehr guten Service.

Hotel ist sauber Sehr schöne Ausblick Wir würden sehr herzlich von Rezeption frau Medine empfangen. Die ist unseren Wünschen nett entgegen gekommen. Würde jedes Mal Wider buchen. Wir waren auf 37 Etage. Man hat ganze İSTANBUL im Blick. Bis Fatih Sultan Brücke kann man es sehen.

Die Unterkunft hatte eine Tolle Aussicht aus dem 41.Stock. Das Personal war sehr nett. Tiefgarage war praktisch. Der Pool und das Fitnesstudio waren sauber. Die Räumlichkeiten zum Ausbreiten sehr groß, man hat viel Platz. Das Hotel ist nicht im Hotspot ,jedoch gibts genug einkaufmöglichkeiten. Leider war das Bett sehr unbequem und die Waschmaschine und das Klo haben sehr gestunken. Das Hotel hat sich zwar drum gekümmert,versucht es zu beseitigen und ein Zimmerwechsel wurde vorgeschlagen. Diesen Wechsel haben wir nicht angenommen weil es erst okay war mit dem Gestank danach aber nicht mehr. Und ein Zimmerwechsel zu aufwändig gewesen wäre. Wer eine Küche braucht hat die nötigsten utensilien da.

Das Hotel war sauber und komfortabel. Das Personal war sehr nett und hilfsbereit. Vor allem die Rezeptionistin Medine, die uns mit ihren Sprachkenntnisse und ihrer fröhlichen Art immer hilfsbereit zur Seite stand. Vielleicht sieht man sich Mal wieder. Liebe Grüße Bianca und Dunja.

Great apartments and very friendly staff. Really enjoyed our time here with the family. Thank you

We are a family of 5 persons so I booked 2 bedrooms suit without breakfast but due to the website translation the booking was only one person so I sent an email. The hotel contacted us 10 days before to authorize the payment which I did. But when we arrived we were asked to pay 560€ more which I refused and discuss with them. The manager was looking and listening but didn’t interfere. I started looking for another hotel while in the hotel lobby because I know Istanbul districts by heart and I know that umranya is a very remote and low rate district. I booked a 5 stars hotel with advantages and I told them I am no longer going to stay there. They were surprised and tried to changed my mind and only then the manager came in. I was given an 50/ discount of the 560€ then 100/ discount on that rate. He asked me to stay paying no raise but I refused because I had already got a good non refundable offer. He asked me where I was going to stay and I told him a hotel near my new hotel because I suspected the way he insisted to know. They refused to pay my deposit . After some days i discovered that the *********** was prohibited in Turkey and I believe because we were Arabs the thought we were unable to manage our bookings without that website and that’s why there were shocked when we decided to leave before even checking in. I think if I was Turkish or Europian they wouldn have never discussed it. But thanks to Allah we changed the hotel and the only thing we missed actually was the washing machine only.

Stayed here for 12 nights in a two bedroom suite. Helpful staff. We arrived early in the morning at 5.30am and they gave us a one bedroom to stay in for a few hours which was good for the kids as they were very tired. Then they moved us to a two bedroom suite in the afternoon. Location was good as there is a shopping mall next door with good eating options with other restaurants nearby. Good for transportation as buses and taxis were easy to get. Breakfast was good with Tayfun and his colleagues always happy to see us in the morning. The sauna and steam room was great and a nice pool area. Great views from our corner room. The room was showing signs of needing repairs. The shower tray was very soft so felt like we were having a shower standing on a sponge. Other than that enjoyed our stay and would stay here again Tip - if you are travelling from UK, you will need power adapters as all plug sockets were two pin sockets

We had our vacation last January 06 to 09, by mistake we booked Feb 06 to 09, I called the hotel and Usman thankfully accepted us in. We were three families Onur was very helpful to accommodate us in nearby floors. we understand we were travelling during COVID19, they were understaffed. occupancy was full during those days however service was fantastic with the price we are paying Following are few things that need to be improved: 1- Sauna timing 2- Sauna instructions in English 3- Access to elevators at Parking B1 $ B2 4- Garbage dump duct in floors 5- Remotes control for room A/C

Had a very pleasant stay. The staff was very helpful and services were great. Will surely visit again.

I stayed for business purpose. Family and long-term travelers can greatly benefit from the services available in the room. I like that it is spacious and in the comfort of home. The usual interest and satisfaction awareness of the staff made me happy.

The hotel is very bad. The hotel management is bad. The hotel staff are thieves. They stole a large sum of money and my passport. I filed a complaint against the hotel.

Great stay in this amazing apartment my 4th time coming the cleaner is amazing she is always very helpful fatma nur. Would 100-% recommend washing facilities available too so you don’t have to take all your washing home with you. Perfect