Holiday Inn Express Hangzhou Xixi Lingyin Bewertungen

Antwort der Unterkunft: Dear guest,thank you for your wonderful review! We are delighted to hear that you had a great stay at our hotel. We are glad that you enjoyed our convenient location near the walking street and famous places. We also appreciate your kind words about our friendly and accommodating staff.Regarding the breakfast, we are sorry to hear that it did not meet your expectations on the second day. We will take your feedback into consideration and work on improving our breakfast offerings. We hope to welcome you back again in the future and provide you with an even better experience. IHG Social Listening Team

Antwort der Unterkunft: Dear guest, we are extremely sorry for the unpleasant experience you had upon your arrival. The situation with the dirty room was an unfortunate mistake due to a system glitch. We apologize wholeheartedly for the inconvenience caused. As soon as we realized the issue, we took immediate action to rectify it by providing you with a new room and reprimanding the cleaning staff for not fulfilling their duties properly. We understand that this incident must have been very distressing for you. Regarding the new room being small and lacking sunlight, we understand that it may not have met your expectations. We will take note of this feedback and try to improve our room allocation process to ensure better rooms are offered to our guests in the future. Once again, we apologize for the inconvenience and hope you can give us another chance to serve you better in the future. Wish you have a nice day! IHG Social Listening Team

Antwort der Unterkunft: Dear guest, thank you so much for your review of our hotel. The hotel is close to Xixi Wetland Park, It is only 2.3 kilometers away from the famous Buddhist Shrine Lingyin Temple and 4.6 kilometers away from the west lake scenic spot, Hangzhou's tourism card. The hotel has 143 humanized and fashionable guest rooms, which are simple, fashionable, exquisite and comfortable. They are equipped with soft and comfortable sleeping beds, clean and refreshing sheets, LCD flat screen TVs, high-speed internet, exquisite and convenient shower facilities, high-quality bathroom supplies, and soft and compact pillows for you to choose from. Here, you not only have a warm bed, clean rooms, and friendly smiles, but also a space that makes you feel comfortable, warm, and fully enjoy yourself. We look forward to see you again! Wish you have a nice day! IHG Social Listening Team

Antwort der Unterkunft: Dear guest, thank you for choosing our hotel and sharing your experience with us. We always strive to create a perfect stay experience for our guests, and we will continue to improve our services to provide an even better experience during your next visit. We sincerely invite you to come back again. IHG Social Listening Team

Antwort der Unterkunft: Dear guest, thank you so much for your review of our hotel. We are glad to hear that you enjoy your stay here. The hotel has 143 stylish rooms with multifunctional furniture designed to increase comfort and privacy during your stay. Rooms are fitted with placed power outlets and USB ports to support device usage. You’ll enjoy comfortable bed, refreshing shower, office-style, leisure accoutrements, Chinese and Western-style breakfast buffet—all created to allow for an easygoing travel experience. We will also continuously collect customer feedback and enrich the variety of our breakfast. We look forward to see you again! Wish you have a nice day! IHG Social Listening Team

Antwort der Unterkunft: Dear guest, thank you so much for your review of our hotel. We are glad to hear that you enjoy your stay here. The hotel has 143 stylish rooms with multifunctional furniture designed to increase comfort and privacy during your stay. Rooms are fitted with placed power outlets and USB ports to support device usage. You’ll enjoy comfortable bed, refreshing shower, office-style, leisure accoutrements, Chinese and Western-style breakfast buffet—all created to allow for an easygoing travel experience. We look forward to see you again! Wish you have a nice day! IHG Social Listening Team

Antwort der Unterkunft: Dear guest, Thank you so much for your review of our hotel. We are so glad to hear that you have enjoy your stay with us. Our rooms are equipped with Accor textile cotton fabric approved by intercontinental hotel management group, and Jin ke 'er mattress, the only mattress brand approved by international chiropractic society in the world, bringing you a comfortable and comfortable sleep experience. The Onity access control system and electronic safe deposit box of the international brand guarantee room provide you with private and safe personal space. Food safety certification, water quality testing for your dietary needs escort! We look forward to seeing you again! Wish you have a nice day! IHG Social Listening Team

Antwort der Unterkunft: Dear guest, thank you so much for your review of our hotel. We are glad to hear that you enjoy your stay here. The hotel has 143 stylish rooms with multifunctional furniture designed to increase comfort and privacy during your stay. Rooms are fitted with placed power outlets and USB ports to support device usage. You’ll enjoy comfortable bed, refreshing shower, office-style, leisure accoutrements, Chinese and Western-style breakfast buffet—all created to allow for an easygoing travel experience. We will also continuously collect customer feedback and enrich the variety of our breakfast. We look forward to see you again! Wish you have a nice day! IHG Social Listening Team

Antwort der Unterkunft: Dear guest, thank you so much for your review of our hotel. We are glad to hear that you enjoy your stay here. The hotel has 143 stylish rooms with multifunctional furniture designed to increase comfort and privacy during your stay. Rooms are fitted with placed power outlets and USB ports to support device usage. You’ll enjoy comfortable bed, refreshing shower, office-style, leisure accoutrements, Chinese and Western-style breakfast buffet—all created to allow for an easygoing travel experience. We look forward to see you again! Wish you have a nice day! IHG Social Listening Team

Antwort der Unterkunft: Dear guest, thank you so much for your review of our hotel. We are glad to hear that you enjoy your stay here. The hotel has 143 stylish rooms with multifunctional furniture designed to increase comfort and privacy during your stay. Rooms are fitted with placed power outlets and USB ports to support device usage. You’ll enjoy comfortable bed, refreshing shower, office-style, leisure accoutrements, Chinese and Western-style breakfast buffet—all created to allow for an easygoing travel experience. We look forward to see you again! Wish you have a nice day! IHG Social Listening Team

Antwort der Unterkunft: 尊敬的客人，看到您的評價，我們深感愧疚與自責。此次入住給您帶來如此糟糕的體驗，是我們工作的失職。對於您反饋的相關問題，我們已深刻反思，並立即採取行動，加強客房衞生檢查與設施設備巡檢，強化工程維保及員工培訓，確保類似情況不再發生。我們深知道歉無法彌補您的不愉快體驗，但請相信我們改進的決心。我們也會嘗試與您取得聯繫再次向您致以誠摯歉意，期待能有機會彌補此次過失，重新贏得您的信任。祝您笑口常開！智選假日賓客關懷團隊

Antwort der Unterkunft: 尊敬的客人您好，世間所有美好的相遇都將會久別重逢，非常幸運與您相遇在杭州西溪靈隱智選假日酒店。作為洲際酒店集團管理下的一員，酒店注重服務的品質與內涵，無論何時，當您踏進大堂的第一時間，前台小夥伴竭誠為您奉上熱情、友好、細心、高效的服務，帶給您賓至如歸的美好體驗。每天清晨，小智精心準備了自助式智選早餐，菜品中西結合，也有特色麪條，以及瑞幸合作款現磨咖啡等，供應時間寬裕，營養均衡搭配，讓元氣滿滿的一天從這裏開始。感謝您的寶貴點評，小智隨時恭候您的下次入住。祝您工作順利。 智選假日賓客關懷團隊

Antwort der Unterkunft: 尊敬的賓客，感恩您對杭州西溪靈隱智選假日酒店的滿意評價！房間的整潔與宜人清香，是我們對品質把控的成果。機器人服務能為您和孩子增添樂趣，倍感榮幸。雙雙及全體員工始終以熱忱之心服務，您的認可給予我們極大鼓舞。我們會堅守高標準，持續優化服務細節。期待您再次入住，酒店定將以更優質體驗回饋您的信任，讓您每一次到來都如同歸家般温馨舒適。祝您旅途愉快！智選假日賓客關懷團隊

Antwort der Unterkunft: 親愛的客人感謝您入住杭州西溪靈隱智選假日酒店，酒店位於西溪路616號，酒店置身於西溪谷財富中心；國家AAAAA級風景名勝區“城市綠肺”之稱的西溪濕地公園近在咫尺，步行約10分鐘即可到達西悦城奧特萊斯。地理位置得天獨厚，距離著名的佛教文化聖地靈隱寺，杭州旅遊名片西湖景區均很便捷，公共交通發達，出行便利。作為洲際酒店集團旗下的中端精選服務類酒店，小智致力於為您提供精緻的設施與尊貴的服務，讓您入住的每一瞬間都能夠被親切相待。我們的環境安全可靠，客房温馨舒適，衞生整潔清爽，還有熱情周到、準確高效的專業服務和中西結合、營養均衡的早餐，讓您在遙遠的旅途中依然能感覺到家的温馨。衷心期待您有機會能再次入住我們酒店，祝您生活愉快，笑口常開！智選假日賓客關懷團隊