HOTEL MYSTAYS Kumamoto Riverside

HOTEL MYSTAYS Kumamoto Riverside Bewertungen

HOTEL MYSTAYS Kumamoto Riverside

4-12 Koyaimamachi, Chuo Ward, Kumamoto City, Kumamoto Prefecture, 860-0012, JapanHoteldetails anzeigen
HOTEL MYSTAYS Kumamoto Riverside
HOTEL MYSTAYS Kumamoto RiversideHOTEL MYSTAYS Kumamoto RiversideHOTEL MYSTAYS Kumamoto Riverside
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Preisgarantie
1 Nacht

Gästebewertungen

9/10
Großartig
205 Bewertungen
Verifizierte Bewertungen
Lage9.0
Ausstattung8.8
Service9.1
Sauberkeit9.2
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Alle Bewertungen(205)
Positive Bewertungen(194)
Bewertungen mit Fotos/Video(46)
Köstliches Frühstück(23)
Großartige Ausstattung(19)
Nahe am Einkaufsdistrikt gelegen(16)
Günstig für Shopping(16)
Großartiges Preis-Leistungs-Verhältnis(13)
Verkehrsgünstig gelegen(10)
Freundliches Personal an der Rezeption(9)
Großartiger Ausblick(7)
Negative Bewertungen(11)
ycAng
Superior-Zimmer zur Dreifachbelegung (Nichtraucher)
Aufenthalt im Apr. 2025
Reise mit Freunden
3 Bewertungen
10.0/10
Hervorragend
Bewertung vom 19. Mai 2025
Everything best, good location, excellent services and cleanliness, walkable distance to kumamoto castle
Übersetzen
Antwort der Unterkunft: Dear Guest Thank you for choosing to stay at our hotel from among the many hotels available. We would also like to take this opportunity to thank you for taking the time to write a review of our hotel. Our hotel is just a 2.3-minute walk from the Shimodori Arcade, where you can enjoy a wide range of activities from dining to sightseeing. Thank you for taking the time to review not only our services, but also our staff. It is an encouragement to us every day. We will continue to pay close attention to the cleanliness of the hotel and maintain it so that you can enjoy an extraordinary world. We will continue to strive to improve our services to further satisfy our guests, encouraged by your evaluation. We look forward to welcoming you again. Hotel Mystays Kumamoto Riverside Front Desk
Reza Katee
Standard-Doppelzimmer (Raucher)
Aufenthalt im Apr. 2025
Pärchen
1 Bewertungen
10.0/10
Hervorragend
Bewertung vom 14. Mai 2025
Best hotel in kumamoto city, with river view and city road
Übersetzen
Antwort der Unterkunft: お客様へ この度は当ホテルにご宿泊いただき、誠にありがとうございます。 またお忙しい中、当館の口コミをお寄せいただき重ねてお礼申し上げます。 館内施設にご満足いただけてなによりでございました。 当館からは白川を一望できるお部屋タイプがございます。 お部屋タイプによってはご覧いただくことのできないお部屋もあります。 次回のご宿泊時にご希望の際はお気軽にお問い合わせくださいませ。 当日の状況次第ではございますが、ご準備できる場合もございます。 次回も是非当ホテルをご利用頂きますよう、従業員一同、心よりお待ち申し上げます。 ホテルマイステイズ熊本リバーサイド フロント
Wil
Standard-Zimmer (Queensize-Bett) (Nichtraucher)
Aufenthalt im Jan. 2025
Familie
1 Bewertungen
5.5/10
Bewertung vom 20. Febr. 2025
Comparatively small room for 3 ppl. Reception does not speak English. Do not get deceived by photos on the booking website. Great location, near shopping streets. Comes with breakfast which is good.
Übersetzen
Antwort der Unterkunft: Dear Guest Thank you very much for your stay at our hotel. We would also like to thank you for taking time out of your busy schedule to write us. We see from the photos that you have reserved a twin room for two adults in the room before the remodeling. We do offer free bedding for children under elementary school age. We hope you will consider staying with us again, as all of our guest rooms will be renovated in 2022. We take your comments about our customer service very seriously. We will make every effort to provide our guests with thorough training so that they can communicate with us smoothly. We are also working on improving the breakfast to make it even better. We are sure that you will be more satisfied than your last stay. We look forward to welcoming you back to our newly renovated hotel and hope that you will give us the opportunity to make up for your mistake. Hotel Mystays Kumamoto Riverside Manager Noguchi
Gastnutzer
Kleines Standard-Doppelzimmer (Raucher)
Aufenthalt im Nov. 2024
Single
5 Bewertungen
10.0/10
Hervorragend
Bewertung vom 31. Dez. 2024
Good location Not too far from tram station. Good cafe nearby.
Übersetzen
Antwort der Unterkunft: Dear guests, Thank you very much for using our hotel hotel. Also, thank you again for giving us your thoughts at that time. We saw how comfortable you stayed and we feel very happy. Thank you very much for appreciating our staff. We will also tell those who responded on the day and encourage the maintenance and improvement of daily service. We will continue to pursue aiming for hotels that will be selected by many customers in the future. We sincerely look forward to your visit. HOTEL MYSTAYS KUMAMOTO RIVERSIDE
Anonymer Benutzer
Superior-Zimmer zur Dreifachbelegung (Nichtraucher)
Aufenthalt im Febr. 2025
Familie
26 Bewertungen
8.0/10
Sehr gut
Bewertung vom 31. März 2025
Nice breakfast
Übersetzen
Antwort der Unterkunft: Thank you for staying at Hotel Mystays Kumamoto Riverside. We are honored to have received your valuable comments and opinions in the midst of your busy schedule. Thank you very much for your breakfast which has been well received by our guests. We will continue to strive to improve our services without resting on our guests' words. We look forward to welcoming you back to our hotel again.
YS
Superior-Zimmer zur Dreifachbelegung (Nichtraucher)
Aufenthalt im März 2025
Familie
19 Bewertungen
9.5/10
Wunderbar
Bewertung vom 10. Apr. 2025
The location is good with lots of eateries around. The room for 3 adults is spacious and all needed is provided. Parking is 1,200 yen and no multiple entries during your stay. toilet bowl is a little dated with stains but still functioning well. Staff is patient even though English not fluent.
Übersetzen
Antwort der Unterkunft: Thank you very much for your stay at Hotel Mystays Kumamoto Riverside. First of all, we would like to express our deepest apologies for any discomfort caused by the inadequate cleaning of the restrooms. Although we have always taken the utmost care in cleaning and checking our rooms for the comfort of our guests, we are very sorry for the inconvenience caused. We will reconfirm our operations and reeducate our staff. We will make further efforts to prepare rooms where our guests can relax and enjoy their stay. Thank you very much for taking the time out of your busy schedule to share your valuable comments with us. We sincerely look forward to welcoming you again.
Gastnutzer
Standard-Zimmer (Queensize-Bett) (Nichtraucher)
Aufenthalt im Jan. 2025
Pärchen
2 Bewertungen
6.0/10
Bewertung vom 2. März 2025
Cannot adjust the temp coz the air con is locked. Place is small, not really clean. Staff just ok
Übersetzen
Antwort der Unterkunft: このたびは、数ある宿泊施設の中からホテルマイステイズ熊本リバーサイドにご宿泊いただきまして誠にありがとうございます。また、ご多用の中ご感想をお寄せいただき重ねて御礼申し上げます。 エアコンにつきましては全館一括で管理を行っているため、細かな調整が効きづらく、大変ご不快な思いをお掛けいたしましたこと、深くお詫び申し上げます。 今後もお客様のお言葉に甘んじることなく、サービスの向上に努めてまいります。 またのご来館を、スタッフ一同、心よりお待ち申し上げております。
Gastnutzer
Superior-Zimmer (2 Betten) (Nichtraucher)
Aufenthalt im Dez. 2024
Pärchen
2 Bewertungen
9.5/10
Wunderbar
Bewertung vom 27. Jan. 2025
Room is good size and very clean, location very quiet but convenient to shopping centre, car park just at the back of the hotel so easy to reach.  Very nice breakfast with many different kind of food to choose. I will come again next time.
Übersetzen
Antwort der Unterkunft: Thank you very much for your interest in our company. We are very pleased to receive your compliments. Based on the valuable feedback we received from our customers, we will continue to work hard to provide better service, We will continue to strive to provide you with even better service in the future. We sincerely look forward to your return.
wobblybob
Kleines Standard-Zimmer (Doppelbett) (Nichtraucher)
Aufenthalt im Juni 2024
Pärchen
24 Bewertungen
9.5/10
Wunderbar
Bewertung vom 12. Juli 2024
Good hotel value for money. Will recommend if you are visiting Kumamoto! Very near Kumamoto Castle too!
Übersetzen
Antwort der Unterkunft: Thank you very much for using our hotel. Thank you for evaluating us a lot. We will continue to make efforts to encourage your satisfaction with customer's . I and all staff are looking forward to meeting you again . HOTEL MYSTAYS Kumamoto Riverside FRONT DESK
DenLee76
Standard-Zimmer (2 Betten) (Nichtraucher)
Aufenthalt im Nov. 2024
Familie
10 Bewertungen
8.0/10
Sehr gut
Bewertung vom 9. Jan. 2025
HOTEL MYSTAYS Kumamoto Riverside offers a comfortable and convenient stay for travelers looking to explore Kumamoto City. Its proximity to public transport, local attractions like Kumamoto Castle, and the Kumamoto River make it a great choice for both business and leisure visitors. With a variety of room types, modern amenities, and a focus on guest comfort, it’s a solid option for those visiting this historic and vibrant part of Kyushu.
Übersetzen
Antwort der Unterkunft: Dear Guest Thank you very much for staying at Hotel Mystays Kumamoto Riverside. We would also like to take this opportunity to thank you for taking the time out of your busy schedule to write a review of our hotel. Our hotel is located only a 2.3 minute walk from the entrance to the city's main shopping district. We are sure you will enjoy your stay in Kumamoto City from sightseeing to dining and shopping. We also provide DHC amenities, which have been well received by our female guests in particular. However, we apologize for the inconvenience and discomfort caused by the cleanliness and facilities in the guest rooms. For safety reasons, the windows cannot be opened or closed in all guest rooms. We believe that there are many areas that can be improved in terms of cleaning. We will make every effort to make the hotel even better in the future. We look forward to welcoming you again. Hotel Mystays Kumamoto Riverside Front Desk
Gastnutzer
Standard-Zimmer (Queensize-Bett) (Nichtraucher)
Aufenthalt im Nov. 2024
Reise mit Freunden
20 Bewertungen
10.0/10
Hervorragend
Bewertung vom 16. Jan. 2025
value for money. convenient and have what you need. will come again.
Übersetzen
Antwort der Unterkunft: Dear guests, Thank you very much for staying at our hotel. Thank you for praising the employees.I appreciate that you have appreciated our employees. We aim to further improve service. We will continue to promote better service in the future. We sincerely look forward to your next visit. Hotel Mystays Kumamoto Riverside
B_B_
Superior-Zimmer (2 Betten) (Nichtraucher)
Aufenthalt im Dez. 2024
Familie
4 Bewertungen
10.0/10
Hervorragend
Bewertung vom 15. Apr. 2025
Nice hotel, good food and location! Good price from trip.com
Übersetzen
Antwort der Unterkunft: Dear Guest Thank you very much for choosing Hotel Mystays Kumamoto Riverside. We would also like to take this opportunity to thank you for taking the time out of your busy schedule to write a review of our hotel. We thank you very much for your compliments on our hotel's location and breakfast. As for the breakfast, we offer about 50 different kinds of Japanese and Western dishes. We have also prepared local dishes and specialties that remind us of Kumamoto, which are very popular among our guests. The hotel is also only a 2.3-minute walk from the Shimodori arcade, making it possible for guests to enjoy a wide range of activities in Kumamoto, from sightseeing to dining. We are glad to hear that you were satisfied with your stay. We look forward to welcoming you again. Hotel Mystays Kumamoto Riverside Front Desk
nhimlondon
Standard-Doppelzimmer (Raucher)
Aufenthalt im Dez. 2024
Pärchen
3 Bewertungen
8.0/10
Sehr gut
Bewertung vom 21. Jan. 2025
Nice but smell of smoking was too strong ,hard to sleep
Übersetzen
Antwort der Unterkunft: Dear Guest Thank you very much for staying with us the other night. We apologize for not meeting your expectations despite our meticulous efforts to clean the room. If your reservation type is smoking, it may be difficult for us to respond to your request as soon as possible. If there is room available, we will prepare a non-smoking room for you. Please do not hesitate to ask us. We apologize for the disappointment you may have felt in spite of your expectations. We will continue to make every effort to provide you with comfortable services and facilities from the viewpoint of our guests, and we hope that we can continue to serve you for many years to come. We will continue to strive to improve our services based on your feedback. We are looking forward to having you stay with us again. Hotel Mystays Kumamoto Riverside Front Desk
Nobumasa Bantawan
Superior-Zimmer zur Dreifachbelegung (Nichtraucher)
Aufenthalt im Mai 2024
Reise mit Freunden
4 Bewertungen
8.5/10
Sehr gut
Bewertung vom 3. Juli 2024
This was a very nice room, service was great, staff were very kind, just a little out of the way to get to~
Übersetzen
Antwort der Unterkunft: Dear guests, Thank you very much for having us stay at our hotel. Thank you for praising the employees.I appreciate that you have appreciated our employees. We aim to further improve service. We will continue to promote better service in the future. We sincerely look forward to your next visit. Hotel MYSTAYS KUMAMOTO RIVERSIDE
Gastnutzer
Standard-Zimmer (Queensize-Bett) (Nichtraucher)
Aufenthalt im Dez. 2024
Pärchen
1 Bewertungen
9.5/10
Wunderbar
Bewertung vom 27. Jan. 2025
Nice location and excellent service
Übersetzen
Antwort der Unterkunft: Thank you very much for staying at Hotel Mystays Kumamoto Riverside. We would also like to thank you again for your valuable feedback. Thank you again for your valuable feedback. We will continue to strive to improve our services in order to create a facility that will satisfy our guests even more in the future. We look forward to welcoming you back to our hotel again.