TownePlace Suites Dallas DFW Airport North/Irving Bewertungen

Love this hotel. Will stay here again in a heartbeat.

Great place I like it

説是有接機服務，但是很雞肋。等了一個多小時。還不如自己叫個UBER. 聯繫酒店要司機電話，説不能提供，叫他們打給客人吧，他們又説不能撥打國際電話。 最後攜程客服介入幫忙聯繫了，但是時間已經過去很久了。 接機的司機一邊開車一邊跟人視頻，一台用於他視頻的手機全程開着。建議大家自己叫車，接機服務太拉跨。

酒店到機場有免費班車服務，距離比較近。酒店衞生還乾淨，窗機空調有點吵。早餐品類還不是很多，其他都挺好。

從達拉斯中轉的時候住了一晚，攜程客服全程幫忙聯繫，也有接駁車在機場接機。早飯很好吃，水果很豐盛，希望在美國的生活能夠一切順利。

機場附近的酒店，性價比不錯。

挺好的，推薦

房間nice

整體還可以

Paint peeling from walls. No hot water. No water pressure. Not enough entry keys for my family to get more tha 1. Will not return

standard place for a short stay. Staff always busy don’t have time to pay attention to customer and room not clean, did not have room service once.

We stopped at this hotel because we had an overnight connection at Dallas. The staff was very welcoming. However, we had issues with the room. The door locks are very old and we checked in at 10 PM and shortly after left our room to go back outside when we returned a few minutes later, the door would not open. We tried new room keys and it still wouldn’t open. The maintenance staff came to help and they couldn’t open it either. It took about an hour and a half before they could finally get the door open. Needless to say it was frustrating since we had an early flight And just wanted to get back into our things. Staff was nice and gave us another room but until we got our things it wasn’t very helpful. I would like though to shout out to Jasmine at the desk and DeAndre and Derek who finally got the door open for us After using a special tool, but it didn’t appear that this is the first time it has happened there. The management really needs to update the locks on top of it inside our room. It looked like somebody threw coffee against the wall in the bathroom as it was dripping everywhere And dried on with no attempt to clean it off. I am a Marriot member and have stayed many times with this chain. However, our stay was very disappointing. Had it not been for the helpful staff my review would have been one star.

The staff was great and very helpful. Billy at the bar did a great job customizing our drinks the one night we stayed.

On the morning of departure we found dirt on part of the bed linen that could have been associate with the presence of bed bugs. The front desk employees were supposed to investigate and report to us in the same day. Nothing was done and general manager further follow-up was "As I stated to you previously, at the time that you had the problem with the stain on your linen, I was on vacation. I did not inspect your linen; therefore, I cannot definitively tell you what was on the sheet." Communication with Marriott Bonvoy® Customer Care at MARRIOTT INTERNATIONAL was time lost. This was the first night of our 2 weeks vacation trip ans remained very nervous during all our vacation