Grand Serai Congress and Spa Bewertungen

Back to the same hotel. All were very good. For sure I will be back . Staff always ready to assist

Wonderful hotel. Loved our suite and located in town so close to everything.

Slightly dated hotel

Hotel situado a 15 minutos a pé da cidade velha e do lago. Funcionários da receção simpáticos ao contrário do pessoal do pequeno almoço. Estacionamento. Apesar de ter uma grande diversidade de doçaria achei o pequeno almoço fraco para um hotel de 5* nomeadamente no que se refere às frutas e ao fato do sumo de laranja não ser natural. Boa piscina par descontrair da viagem

Εξαιρετική επιλογή το superior, άψογο προσωπικό, όμορφη αισθητική, τέλειο πρωινό, βολικό location. Μακραν η καλύτερη επιλογή της πόλης.

Uitstekend!

Herşey mükemeldi

Great location! The hotel was amazing, spacious rooms, great breakfast, lovely and polite staff. The facilities were really impressive, loved the Spa area and swimming pool. Hopefully I will return soon.

We enjoy every minute thanks a lot. Luxurious and elegant accommodation and a professional spa center with a seasonal outdoor swimming pool. Great costumer service superbbbbbb.... I will come back again...

Amazing staff, the hospitality was unbelievable, friendly and always ready to assist at their best! The hotel is their people! The room was perfect for 4 persons with 2 different bedrooms! Totally recommended and the Christmas vacation was unforgettable for our family! Special bravo to the pianist!! Will come back!!!

Our 4th stay here, very nice staff, lovely luxury hotel just a short walk down to Ioannina old Town and the lake. Amazing breakfast! It is a really nice traditional hotel reflecting the spirit of the old Town of Ioannina. Parking is limited but the hotel offers auxiliary parking in an underground parking area.

It's been years since I returned to Ioannina. We got lucky when I booked our stay in the Grand Serai. The location is excellent, the breakfasts are wonderful and the hotel itself is lovely. We stayed for six days. Over that time you get a feel of about a place. Would I stay here again? Absolutely!

John, the security officer and porter, looked after us wonderfully, both during our stay at the hotel, and then also when we bumped into him at his, and our, favourite restaurant. John epitomises the level of hospitality we find whenever we come to Ioannina. The hotel was clean, our room spacious, the breakfast plentiful.

Positives:.excellent service of staff in all areas of the hotel and the food we had at the bar was amazing. Negative: do not stay in room 222. It is opposite the lift and on top of the lobby. It is extremely noisy at night and in the morning and in fact any time of day. You can hear every word people are saying when they are waiting for the lift, you can also hear guests and the cleaners passing by and chatting and pushing their trollies and you can hear people talking in the lobby. I complained about the room but was met with sympathy and not much else. I would challenge the owner/manager to stay in this room for one night...he/she might be shocked. Very disappointing for a 5 star hotel. Even though the hotel is very nice and well located, one room can ruin your complete stay. By the way, if you are in the bathroom you can also hear the person above you in their bathroom...I will not go into these awful details.