Hotel Bernerhof Interlaken Bewertungen

Das Personal ist wirklich unfreundlich, keine Klimaanlage, ein etwas in die Jahre gekommenes Hotel.

Die schlechteste Unterkunft während der Europareise. Das Zimmer kostete über 2400. Das Zimmer roch wirklich schlecht, wahrscheinlich weil das Holz lange Zeit feucht war. Mein Hals schmerzte, nachdem ich eine Nacht geschlafen hatte. Meine Freunde, die am nächsten Tag zu uns kamen, hatten das Gefühl, sie könnten nicht ins Zimmer. Wir riefen abends an der Rezeption an, um ihnen das Problem mit dem Haus zu melden. Der Rezeptionsservice (ein Mann mittleren Alters) hatte eine sehr schlechte Einstellung und sagte sehr ungeduldig „ausgebucht, ausgebucht“, ohne sich auch nur zu entschuldigen. Nach dem Öffnen des Fensters gab es viele Käfer und Mücken. Es war das schlimmste Hotelerlebnis. Jeder sollte sich davon fernhalten. Auch das Frühstück war sehr dürftig, die Kaffeetassen wurden nicht gereinigt und ich konnte auch nach langem Wechseln keine saubere finden.

Beim Einchecken traf ich einen dicken alten Mann. Er war sehr mürrisch. Sobald er sprach, schrie er die Leute an. Er verlangte den Reisepass und die Kreditkarte. Nachdem ich die Kreditkarte abgegeben hatte, nahm er sie mit. Ich weiß nicht, was er tat. Wir streckten unsere Köpfe zur Seite aus, um zu sehen, was los war, und er schrie uns wieder an. Er beschwerte sich auch, dass die Arbeit zu anstrengend sei und dass jeden Tag so viele Leute da seien. Es sei so nervig.

The cleanliness in this hotel is spotless! Probably the cleanest hotel I ever stayed! Good spread of breakfast with the same food offered daily! Interlaken West station & Coop is just a 2 mins walk away, which makes traveling very convenient! The view from our hotel room was absolutely breathtaking too!

The reception desk staff is very friendly. Breakfast is typical Swiss hotel breakfast. The room had a weird smell that I had to open the balcony door to relief the odour. They provided a sink at lobby for guests to refill their bottles with tap water and free coffee machine service.

The hotel is located nearby the train station (around 5-10mins walk) and there are many supermarkets nearby. The hotel staff is super friendly, and has a very cheerful personality. Loved the fact that they provide water/tea/coffee options at their lobby, and they provide cutleries too (important if you purchase takeout sometimes). The view from the room is pretty nice.

Stayed here during end Nov 25. Hotel is very closed to Interlaken West station and bus station. Walking distance to hotel. We had a quiet room as requested. Near Coop supermarket, chinese eatery and Indian restaurant. Clean room with basic necessity, overlooking the landing area of paragliding. Breakfast has same items everyday for our stay of 4 days.

A great choice for travelers on the move! The location is hard to beat, with both the train and bus stations just a short walk away. Air conditioning is a definite plus during the warmer spring and summer months, keeping the rooms cool and comfortable. Breakfast is satisfying enough to start the day, but could have more variety. Overall, a solid and convenient stay.

I love everything about this hotel Bernerhof Interlaken. Near to the Interlaken West Station, great breakfast, everything was good. Would definately stay here again if we visit switzerland❤️

All hotel staff that I met were extremely friendly. Room was clean, windows opened to give fresh and cool air to the room which is necessary due to the lack of air conditioning. Fan is available to circulate the air. Bed is comfortable, and there’s a shoe horn in the room! Water pressure is average and TV is not smart, but who needs a TV when you’ve got such a great view from the balcony

Cozy hotel conveniently near Interlaken West station. Room was small but well maintained, clean, and had everything needed for a comfortable stay. Great breakfast spread. Would visit again!

Best location in centre of city. Easy to move.

Excellent location right next to train station.  The breakfast is good with plenty of choices

Excellent location right next to Interlaken west station. Very convenient with the bus and train station just 2 mins away from hotel. Staff were very helpful and friendly too. Enjoyed the clean and well maintained room.