The Oberoi Beach Resort, Sahl Hasheesh Bewertungen

Antwort der Unterkunft: Dear Mrs. and Mr. Goldschmidt, Thank you so much for your heartfelt and detailed review about The Oberoi Beach Resort, Sahl Hasheesh on Tripadvisor ! We are absolutely delighted to hear that your stay with us was such a memorable one, and we truly appreciate the time you took to share your experience. It is wonderful to know that you found our hotel to be the most beautiful on the Red Sea and that the unique combination of luxury and intimate, personalized service created the ideal environment for your stay. We take great pride in offering an exceptional experience for each guest, and it is fantastic to hear that our team, from reception to room service, was able to make such a positive impact on your time here, and we’re especially grateful for your kind words about Rabia. We are thrilled that you enjoyed the hotel's modern amenities, breathtaking views, and the exceptional coral reefs just off the beach. Our team is always excited to hear when our guests have had the chance to explore the incredible marine life, and we’re glad you had the opportunity to witness such beauty. We will be sure to share your compliments with Ouf and his team, they will be thrilled to know that their efforts in communication and service made a difference for you. Your feedback regarding the spa is very much appreciated, and we will certainly take it into consideration. While we are glad to hear that the rest of your experience was exceptional, we always strive to improve every aspect of our guests' stay. We will be reviewing the spa services and pricing to ensure they align with the high standards of the rest of the hotel. We are also honored that after six stays in Egypt, you chose to spend your first visit at The Oberoi Beach Resort, Sahl Hasheesh, and we are beyond thrilled to hear that you will be returning in the future. We look forward to welcoming you back for many more memorable stays. Until then, we wish you both all the best and a wonderful continuation of your travels. Warm regards, Ahmed Nagy Hotel Manager

Antwort der Unterkunft: Dear Guest, Thank you for choosing to stay again at The Oberoi Beach Resort Sahl Hasheesh, and it was certainly a great pleasure having you with us. Thank you so much for your continuous support and loyalty to our hotel. It's always a pleasure to know that you've enjoyed your stay with us once again. It is our primary objective to provide an exceptional level of service to our valued clients like you for an unforgettable Oberoi experience. We truly appreciate your kind words and look forward to welcoming you back for your fifth visit! Please don't hesitate to let me know if there's anything else we can do to make your next stay even more enjoyable. Warm Regards, Ahmed Nagy Hotel Manager

Antwort der Unterkunft: Dear Guest, Thank you so much for sharing your feedback with us! We’re thrilled to hear that you enjoyed the beauty of The Oberoi Beach Resort, Sahl Hasheesh, the excellent housekeeping, and the quality of the food. It’s wonderful to know that you had a positive experience overall. We truly appreciate your comments regarding the gym and are currently reviewing the equipment to make sure we provide a more diverse and modern selection for our guests. We’ll also look into the space to ensure it meets everyone’s expectations. We’re glad to hear you found the beach beautiful, though we understand that some areas might not be ideal for barefoot walking. Your feedback is valuable; however, we want to confirm that we provide special complimentary shoes to enjoy walking on the beach without any harm may the rocks cause. We apologize for the busy and noisy atmosphere during your visit to the restaurant. We appreciate your understanding as our team worked to resolve the situation promptly. We're happy to know that your experience improved the following day! Regarding the pricing of alcohol and massages, we understand your concerns, and we aim to provide a high-quality experience that reflects the standards and costs in the region. We appreciate your understanding and are glad to hear you enjoyed the massage! Thank you again for your detailed review. We hope to welcome you back soon and provide an even better experience on your next visit! Warm regards, Ahmed Nagy Hotel Manager