SK Baylis House Hotel

Room 7 was given could not open door walked back to receptionist she came tried could not open door. Went back got new card pushed the door could not open. She went back to find someone to open door in house keeper. But came back with key for room 6. Went in the room bathroom floor tile was out dangerous can be tripped. Only one glass for two guest walked back to reception which walking outside in rain. Got one glass came back to room no tv working. Had to go back to reception again the receptionist came and took the remote to change battery coke back tv still not working. She went away and came back with key for room 10. So checked in room 10 this whole scenario wasted over one hour. When complained the receptionist said management will decide what compensation can be given. Not heard from her Check the pictures of tv and bathroom tiles Will never book this hotel again

Avoid this hotel!!!!.... It was absolutely horrendous!!!... First off on arrival there was a massive wedding going on and we couldn't find anywhere to park, then when we eventually found somewhere it took us ages to find the reception (as it is not what is shown on the grand entrance in the pics). Once we did find the reception, the receptionist was very half hearted about booking us in, asking for id for both me and my husband, when I have never had to give I'd at any other hotel in the UK!!... We finally got sorted with a family room that was the other side of about 100 people stood around for this wedding.... When we got to the room we then couldn't get in as the door key didn't work!!.. so we then had to make our way back through the 100+ people to go and sort the card out to get into the room!!... When we opened the door it looked like a hell hole!!.... The dirty blind was pulled down and the room had a musty smell!!.... The walls where flirty, the bathroom looked like it needs ripping out and replacing and there was hair in my daughter's bed (a sofabed, that didn't even feel safe to sit on let alone sleep in) my daughter got upset and didn't want to stay ( she has ADHD and autism)... So we decided to leave, I went to the reception and told them we were not happy and we would be leaving, they tried to offer another room, but one we had already decided this was not somewhere we wanted to stay with all that was going on IE:the wedding and the fact my daughter was crying and upset!!... So we left!!!!... I have since been on and off with the hotel and trip.com to get our money back!!..... Please avoid this hotel!!!!! And also see pics attached

Found ants in the bathroom,Wi-Fi was shoddy,air con was only blowing hot air ,dirty sheets.Tv didn’t work.No hot water.Sheets were dirty. Only stay if you’re desperate

Very disappointed service is really poor AC wasn’t working. We informed at resection but their wasn’t any help room wasn’t clean aswell

Horrific stay the water was cold, everything in the room is broken and staff don't even try to do anything about it

Absolutely filthy-1million

it’s a tiny small room. sometimes a bit noisy but not often

The place was great and friendly staff who guided me to my room. The room was clean and well organised.

Popular for Indian weddings, too noicy a lot kids running around unsupervised by parents.