Lanson Place Causeway Bay, Hong Kong Bewertungen

Antwort der Unterkunft: Dear Ida Mahardhika, Thank you for taking the time to share your experience with us! We are delighted to learn that you appreciated our convention location, the cleanliness of the hotel and our attentive service. It was our pleasure to have you as our guest, and we hope to welcome you back soon for another memorable stay.Kind regards,Danny TseArea General Manager

Antwort der Unterkunft: Dear Guest,Thank you for your wonderful review! We are delighted to learn that you appreciate the hotel design as well as the attentive service. It is great to know that your room met all your travel needs and that you enjoyed our breakfasts.We appreciate your feedback and hope to welcome you back to Lanson Place Causeway Bay for another fantastic stay!Kind regards,Danny TseArea General Manager

Antwort der Unterkunft: Dear Caycee, Thank you so much for your wonderful review! We are delighted to learn that you appreciated our attentive service, convenient location and room cleanliness. It is always our goal to go the extra mile for our guests. We look forward to welcoming you back on your next visit to Hong Kong!Kind regards,Danny TseArea General Manager

Antwort der Unterkunft: Dear Guest, Thank you for your wonderful feedback! We are glad to hear you enjoyed our convenient location in Causeway Bay and found your room clean and well-equipped. We appreciate your note about the walk from the MTR, and we continue to look for different ways to enhance our guests' experience. We are also pleased you enjoyed the welcome cocktail and canapés! Thank you for choosing Lanson Place Causeway Bay. We hope to have the pleasure of welcoming you back for another exceptional stay in the future.Warm regards,Danny TseArea General Manager

Antwort der Unterkunft: Dear Guest, Thank you very much for your wonderful review! We are delighted to learn that you enjoyed your stay with us and appreciated our room design. It is great to know that our team, especially Leo and Larry, made such a positive impression during your stay.It was our pleasure to have you as our guest, and we hope to welcome you back soon for another memorable stay.Kind regards,Danny TseArea General Manager

Antwort der Unterkunft: Dear Sean David,Thank you for your kind review! We are delighted to learn that you appreciated the check-in experience and attentive service. It is wonderful to know that you also appreciated our hotel design. Thank you for choosing Lanson Place Causeway Bay. We hope to have the pleasure of welcoming you back for another exceptional stay in the future.Warm regards,Danny TseArea General Manager

Antwort der Unterkunft: Dear Guest, Thank you for your feedback regarding your recent stay with us!The reopening of Lanson Place Causeway Bay beautifully showcases the unique aesthetics of renowned interior designer Pierre-Yves Rochon. Every detail seamlessly blends understated luxury with French style and exquisite craftsmanship, reflecting our commitment to exceptional service.Our team is continuously working hard to enhance the guest experience, and it is wonderful to know that our efforts are appreciated. We remain dedicated to providing exceptional service and a memorable stay for all our guests.We look forward to welcoming you back soon to experience even more of what we have to offer!Kind regards,Danny TseArea General Manager

Antwort der Unterkunft: Dear Joan, Thank you so much for taking the time to share your wonderful experience with us.It brings us great joy to know that you felt right at home during your visit. Providing a warm, comfortable environment for our guests is of the utmost importance to us. We're delighted that the food quality exceeded your expectations as well.We truly appreciate you highlighting the attention to detail in our service. It is these small gestures that we believe make a big difference in creating a memorable stay. Hearing that you felt we exuded a sense of quiet luxury is wonderful feedback.We are committed to delivering exceptional service and ensuring our guests enjoy a comfortable environment. These are our top priorities. Your kind words are truly encouraging, and we will be very proud to share them with the entire team.Thank you again for your fantastic review. We hope to have the pleasure of welcoming you back for another exceptional stay in the future.Best regards,Danny TseArea General Manager

Antwort der Unterkunft: Dear Valued Guest,Thank you so much for taking the time to share your wonderful experience with us at Lanson Place Causeway Bay. We are thrilled to hear that your stay exceeded all your expectations and that you thoroughly enjoyed every aspect of your time with us.Your kind words about our team member and their exceptional service are truly appreciated. Providing our guests with a warm, welcoming, and exceptional experience is our top priority, and it brings us great joy to know that we were able to achieve this for you. Your feedback serves as a testament to the dedication and professionalism of our team, and we will be sure to pass along your kind words to them.We are delighted that you found our rooms to be immaculate and our facilities, including the well-equipped gym, to be top-notch. We're also thrilled that you enjoyed the delectable cuisine offered at Salon Lanson. Your praise is truly humbling, and we are honored that you consider Lanson Place Causeway Bay to be a wonderful hotel deserving of an unforgettable stay.Once again, thank you for choosing Lanson Place Causeway Bay, Hong Kong. We eagerly await the pleasure of welcoming you back very soon!Best regards,Danny TseArea General Manager

Antwort der Unterkunft: Dear Guest, Thank you for your wonderful review! We are delighted to learn that you enjoyed your stay with us. It is great to know that you appreciated our modern decor, friendly staff, and the quality of our amenities.We strive to provide a peaceful retreat in bustling Casueway Bay, and we are pleased that you found it to be a nice and quiet choice. Once again, we sincerely appreciate you choosing Lanson Place Causeway Bay. We look forward to the joy of welcoming you back again very soon!Kind regards,Danny TseArea General Manager

Antwort der Unterkunft: Dear Guest, Thank you so much for your kind words! We are delighted to learn that you enjoyed both your arrival and departure experiences, as well as our service. It is wonderful to know that you appreciated the Codage amenities. We strive to create a welcoming and comfortable environment for all our guests, and your feedback truly motivates us.We sincerely appreciate you choosing Lanson Place Causeway Bay, and we look forward to the pleasure of welcoming you back very soon!Kind regards,Danny Tse Area General Manager

Antwort der Unterkunft: Dear valued guest, Thank you for taking the time to share your feedback! We’re thrilled to hear that you enjoyed your stay with us and found our location and interior to be both fantastic and comfortable for travelers. We appreciate your comments about our dining service staff. Creating a warm and welcoming atmosphere for all our guests is a top priority, and we regret that your experience did not reflect this commitment. Your insights are invaluable, and we have reminded our team of the importance of providing engaging and friendly service. We are dedicated to continuously enhancing our standards to ensure a better experience for all our guests.Thank you once again for your valuable feedback. We look forward to welcoming you back soon for an even more enjoyable stay!Best regards,Danny TseArea General Manager

Antwort der Unterkunft: Dear valued guest, Thank you for taking the time to share your feedback with us. I would like to sincerely apologize that the service you experienced during breakfast did not meet your expectations. Please rest assured that this incident was isolated and is not indicative of the high standards of service we normally provide. I have immediately raised these issues with the relevant parties, and we will take appropriate action to make necessary improvements. Additionally, our team has been reminded of the hotel’s commitment to delivering the highest quality of service to our guests. We will continuously strive to enhance our standards to achieve this goal. Please know that your patronage is extremely valued and appreciated, and I hope to have the pleasure of welcoming you back to Lanson Place Causeway Bay Hong Kong soon.Best regards,Danny TseArea General Manager

Antwort der Unterkunft: Dear San Bo Elizabeth, Thank you so much for the wonderful feedback regarding your recent stay at Lanson Place Causeway Bay. It brings us great joy to hear that you thoroughly enjoyed your experience here. We are delighted that you appreciated the daily breakfast and the evening cocktail at Salon Lanson. Our team takes great pride in ensuring that every aspect of our guests' stay is memorable and comfortable. The feedback that our team made you feel welcome and at home is especially gratifying. Providing exceptional hospitality is our top priority. Your kind words are a testament to our efforts to create a truly exceptional experience for all our guests. We will continue to maintain and enhance our facilities and services to ensure that each visitor feels valued and at home during their stay with us. Thank you again for taking the time to provide your positive review and we look forward to welcoming you back in the near future.Best regards,Danny TseArea General Manager