Waterline Villas & Marina, Autograph Collection

Waterline Villas & Marina, Autograph Collection Bewertungen

Waterline Villas & Marina, Autograph Collection

5325 Marina Dr, Holmes Beach, Florida, 34217Hoteldetails anzeigen
Waterline Villas & Marina, Autograph Collection
Waterline Villas & Marina, Autograph CollectionWaterline Villas & Marina, Autograph CollectionWaterline Villas & Marina, Autograph Collection
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Preisgarantie
1 Nacht

Gästebewertungen

4.4/5
Sehr gut
32 Bewertungen
Verifizierte Bewertungen
Lage4.4
Ausstattung4.4
Service4.4
Sauberkeit4.4
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Alle Bewertungen(32)
Positive Bewertungen(17)
Negative Bewertungen(5)
Ejw1234567
Aufenthalt im Aug. 2024
Familie
3.0/5
Gepostet am 12. Sept. 2024
We stayed here a couple of weeks ago and really enjoyed our experience. The rooms were clean, and the location was fantastic. However, we had to move rooms three times due to mold from water leaks and AC return problems. To make matters worse, the elevator was out of service, and we were on the third floor.
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Gastnutzer
Aufenthalt im Aug. 2024
Anderes
5.0/5
Hervorragend
Gepostet am 2. Sept. 2024
This is a wonderful place. Emi was very helpful in setting us up with a beautiful, spacious 2-bedroom. It was very clean, full kitchen, washer and dryer, and balcony Claudia at the front desk also went above and beyond to make our stay special. Pool is a bit small but clean and wasn't busy at all when we were there. There is also ping pong which we enjoyed.
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lisajM3386HW
Aufenthalt im Juli 2024
Familie
1.0/5
Gepostet am 26. Aug. 2024
During our stay, the room has no cold water, and they cannot fix it. That means during a long day from the beach we did not take a full shower but some splash using ice cubes from the fridge mixed with the super hot water came out from the sink. Charged me extra 75 than the bill received from email. Chatted this issue with front desk but two days past still not solved. The facility is beautiful and spacious but the customer service, if there is any, is the worst. Marriot needs to look into this property and change the management to save future customers.
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Antwort der Unterkunft: Dear lisajM3386HW, Thank you for taking the time to write this review and for your honest feedback. No cold water in the bathrooms is not our standard, and I am truly sorry we couldn’t resolve it during your stay. Thank you again for bringing it up to our attention so we can ensure it’s a one-time incident and it doesn’t happen again. As for the $75 incidental hold, it normally goes away 2-3 business days after check-out. Please contact me directly if it doesn’t and I can take a look into it and resolve it promptly. My email is gbrock@mainsailhotels.com. I will be glad to chat if you have any further feedback to share with our team. Again, I apologize your stay was less than ideal, but if your travels bring you back to Anna Maria Island, we’d love for you to give our property a second chance! Kindly, Giselle Brock
Gastnutzer
Aufenthalt im Mai 2024
Anderes
5.0/5
Hervorragend
Gepostet am 16. Juni 2024
This was our third time at the Waterline Villas & Marina, Autograph Collection on Anna Maria Island, it is the most magnificent place to relax. I can say and it was a truly unforgettable experience! This resort-style hotel offers incredibly charming and tranquil getaways, perfect for any occasion. The setting is beautifully integrated with the marina, providing a unique and delightful water experience that soothes the soul. The villas are stunning, featuring high-end finishes and an elegant feel that truly elevates the stay. Every aspect of the interior design is thoughtfully curated, creating a luxurious and comfortable stay. The staff were incredibly attentive and went above and beyond to make our stay memorable. Emi and Claudia are awesome. They were welcoming, helpful and truly provided great Customer Service. Giselle, in particular, was outstanding. Her friendly and accommodating nature made our stay even more enjoyable. The combination of the beautiful surroundings, the luxurious accommodations, and the excellent service created a perfect getaway. We can't wait to return to this serene paradise. Highly recommend Waterline Villas & Marina for anyone seeking a peaceful, refined, and unforgettable retreat!
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Gastnutzer
Aufenthalt im Apr. 2024
Anderes
5.0/5
Hervorragend
Gepostet am 24. Mai 2024
We loved our stay and wish we could've stayed longer. The villas are beautiful, stilish, clean, and stock with everything you need. The furniture was comfortable and the dining table was really cool like the ones on watches as well as the lights on top of it. The bed was very comfortable as well as the fluffy slightly longer pillows. I loved the shower head and the shower floor in the primary bedroom King size. What a beautiful property with the Marina and wild life in front of the resort. The area around it has really good restaurants as well. Everything was great but the most important part of our stay was how we were treated by the staff. They were very helpful, friendly, and on top of everything at all times. Emmy was AMAZING! She has the best personality and she shines at guest service and it comes so natural to her. She made our stay so much better. Thank you Emmy! We will definitely be back soon. 🫶🏼
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Gastnutzer
Aufenthalt im Febr. 2024
Anderes
5.0/5
Hervorragend
Gepostet am 10. März 2024
My family just spent a few nights here. The hotel was excellent. Up to date, clean and very quiet. It is within walking distance to several restaurants. The island is best suited to walking and biking. Like most of coastal Florida there is a lot of traffic. The hotel is located on the main road which has a constant flow of traffic. If interested in fishing I would highly recommend Anna Maria Boat Company. They will pick you up at the marina on site.
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Gastnutzer
Aufenthalt im Jan. 2024
Pärchen
5.0/5
Hervorragend
Gepostet am 5. Febr. 2024
We recently stayed at Waterline. We loved the spacious two bedroom condos. We had a beautiful view of the bay. All of the staff were absolutely wonderful. Emmy at the front desk was so very helpful, always pleasant and cheerful. She made us feel like family. All the people who worked there go out of their way to make us feel welcome. We can’t wait to come stay again soon. ❤️
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PCAVOG
Aufenthalt im Nov. 2023
Single
5.0/5
Hervorragend
Gepostet am 24. Dez. 2023
We recently stayed at the Waterline. The rooms are fabulous and so clean. The beds are very comfortable and we also had a HUGE balcony overlooking the pool and marina. When you walk in it was decorated beautifully for Xmas and Emmy at the desk was so helpful during our stay. Good staff means a lot to a traveler. This location is perfect as there is a place to eat lunch and dinner right in the hotel. If you stay here, have breakfast at Victoria's It is super good. Also, during dinner, Vistoria's is Sophia's; let me tell you, it is 5-star food. we would not hesitate to stay at Waterline again.
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Antwort der Unterkunft: Hello PCAVOG, The fact that you took time off your Christmas Eve to write this review is the best present for us! Thank you for your kind words! Also, we thank you for the shout out to Emmy, she is a rockstar and we are lucky to have her on our team. We are so happy you enjoyed your stay with us and beautiful AMI. We hope to see you again soon for another relaxing and comfortable stay. Kindly, Giselle Brock
Anil S
Aufenthalt im Nov. 2023
Familie
5.0/5
Hervorragend
Gepostet am 23. Dez. 2023
The villas are perfect for traveling with a group of families. We visited with a fairly large group from out of state for a sports tournament. The staff was awesome. Very accommodating. The villas were very clean and comfortable. Great vibe overall. Walking distance to beaches, shops and restaurants. We will be back next time we have a sports tournament in the area.
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Antwort der Unterkunft: Hello Anil S, Thank you for taking the time to give us this review and highlighting the cleanliness and comfort of our villas! Mostly we are glad you enjoyed family time and beautiful AMI. We hope to see you again for the next tournament! Kindly, Giselle Brock
Gastnutzer
Aufenthalt im Aug. 2023
Pärchen
5.0/5
Hervorragend
Gepostet am 12. Sept. 2023
Thank you to the team at the Waterline Hotel - we loved the room you gave us and the super check in/out treatment. The slice of chocolate cake for the birthday boy was a well received and devoured as it was so delicious. The hotel is near the trolley bus stand so it was great to park up, leave the car behind and tour the island on the trolley. Being able to walk to The Doctors Surgery was perfect , and it was a great place to grab a wine and the charcuterie board. The recommendation for Blueberries for a morning latte was spot on.
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Odyssey50353067212
Aufenthalt im Juni 2023
Familie
2.0/5
Gepostet am 19. Juli 2023
We are currently staying here and the AC isn't working in one of the 2 bedrooms. When we checked in they were aware the AC wasn't working and gave us the room anyway. We asked to move rooms last night or at least receive some sort of compensation for the hot unusable bedroom. I was told the manager would reach out. Still no word. We are still in the hot room and no compensation has been offered. We are extremely disappointed and I can't recommend a hotel without working AC in Florida!!! It's very expensive for a hot hotel room.
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Gastnutzer
Aufenthalt im Mai 2023
Anderes
1.0/5
Gepostet am 29. Juni 2023
Cash paying guests receiving a timeshare experience. We arrived to a very clean room. The cleanliness is exceptional. The room was warm upon arrival in June. It’s very hot outside. The a/c in the guest bed ( 2queen) is barely working. The rest of the villa is fairly comfortable but not near cold at all. “Someone is working on it”. We stayed here last June and had the same experience. The a/c is inadequate for summer. We will not be staying here again.
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Antwort der Unterkunft: Dear Kellyn241, There are no words to say except, please accept our most sincere apologies. A broken AC is definitely below our standard and we understand how this is especially frustrating during the summer months in Florida. On behalf of our team, I want to thank you for taking the time to give us your honest feedback, and for the shout out to our housekeeping. We'd hate to lose you as a repeat guest, especially over an issue that can quickly be resolved. Feel free to email me directly at gbrock@mainsailhotels.com if there's anything you believe we can do to make it right for you and your family. Kindly, Giselle Brock
Gastnutzer
Aufenthalt im März 2023
Anderes
5.0/5
Hervorragend
Gepostet am 27. Apr. 2023
My daughter, sil, granddaughter and I stayed for a 3 day weekend. One of the best Marriott hotels we've stayed in. Easy, quick check in with a friendly, efficient front desk gentlemen. Beautiful suite with lovely view and full kitchen. Comfortable beds and clean bathrooms. Large pool with plenty of lounge chairs and towels. A full service restaurant with beautifully prepared and delicious food. Excellent service. You must try the raviolis stuffed with mushrooms. The cream sauce was heavenly. Several beachy shops within walking distance. Beach a quick bike ride away and yes, the hotel has bikes. If you are looking for luxury on Anna Maria Island this is the place.
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Gastnutzer
Aufenthalt im März 2023
Pärchen
5.0/5
Hervorragend
Gepostet am 18. Apr. 2023
Great place from the front deck to the bartender. All the people were great. Nice heated pool. The room was clean and ready to use( the only thing it could have used was some laundry detergent) great view and a h//l of a sun set. Will go back again
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Gastnutzer
Aufenthalt im März 2023
Familie
4.0/5
Sehr gut
Gepostet am 9. Apr. 2023
Waterline Villas is a great choice for families. The 2 bedroom villa is extra spacious and well appointed. The primary bedroom has a large, luxury bathroom with tiled shower and separate water closet. Washer and dryer is en suite and convenient for families visiting the beach. The kitchen was well stocked, but lacks storage for pantry items. The property was very clean. All of the staff was very friendly, responsive and accommodating. Emmie called me when beach gear came available and offered several items for us to borrow for the beach. The reason why we rated the property 4 stars instead of 5 is for the price point ($1100/ night) it didn’t quite feel like a resort. It was our first time visiting Anna Maria and we arrived at the property from the south, which meant we drove through an old Florida strip mall to pull into the entrance. We were a bit underwhelmed upon arrival. After we checked in (a bit early, which was nice), we visited the pool. The pool is small and lacks the feel of of a resort pool. There are few umbrellas and little greenery. There is an underutilized recreational space with a few pieces of outdoor furniture, an older looking ping pong table and a pack and play filled with toys left behind by previous guests. The hotel is situated on the harbor and the view from our room was 1/2 harbor and 1/2 street that is under construction. It didn’t completely provide the relaxation of a water view. While Marriott can’t change that the hotel is close to a main road and size of the common areas, the property and guests would benefit by investment made improve the entrance experience and recreational spaces to make it feel more tropical and relaxing. Overall, we recommend the hotel for the beautiful villas and hospitable service.
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