Jasmine Hotel Bewertungen

I booked this hotel for three nights through *********** as the hotel was having good ratings. During message exchanges the property before my travel, the property seemed to be reasonably good in response to customer needs hence I moved ahead with my decision to stay there. I also booked car pick up from the airport through the hotel albeit it was bit costly. Once we ( myself and my wife) reach to the property, the horror begins!! First, we are unable to find the property as the driver drops on the main road and no sign of the hotel anywhere in front of a small alleyway. Upon request, the driver contacted the property and someone came to pick up the luggage from the road. Though it was rated 3 star however it looked more like a backpackers hotel from outside. We were given rooms after 3 hour, we could not complain much as we had come early ( however it was already communicated to the property 3 weeks in advance). 2nd horror, we were asked to pay entire rent for 3 days in advance in cash as there was no credit card facility available. I was not having local currency hence I paid for one night in euros however the exchange rate was applied very less by the hotel. Worst part, THE HOTEL RECEPTION ASKED US TO DEPOSIT OUR PASSPORTS AS A SECURITY. After this incident and after seeing the condition of the room ( small in size, lower level beds, climbing stairs to 1st floor to take lift and poor hygiene), I decided to cancel the booking however I had to pay for one night stay ( ironically the hotel insisted that i should pay for all 3 nights whether i stay or not) however *********** was allowing cancellation of balance two nights hence I went ahead. Worser than worse was despite having all money in cash for one night, the passport was returned only after the hotel staff checked the room after check out. OVERALL, A TERRIBLE EXPERIENCE. Strongly recommend NEVER TO VISIT THEM AGAIN