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Lage4.6
Ausstattung4.5
Service4.6
Sauberkeit4.6
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泰国darunee柯清悦
Business-Zimmer (2 Betten)
Aufenthalt im Sept. 2024
Familie
13 Bewertungen
5.0/5
Hervorragend
Gepostet am 19. Okt. 2024
The hotel room was spacious and clean. The bed and pillows were comfortable. All the hotel staff were very helpful and friendly. We had to leave very early in the morning to catch our flight. The hotel receptionist helped us get a minivan taxi to accommodate all 6 of us. She also gave us disposable rain coats as we had to walk a few minutes to the taxi in the rain. The hotel gave us some snacks as well because we had to leave before the hotel breakfast time.
Upper Inn is very conveniently located, less than 5 minute walk from the metro.
We would highly recommend this place. We would definitely stay at the Upper Inn, if we visit Hangzhou.
Übersetzen
Antwort der Unterkunft: Dear guest: Hello! Thank you so much for your positive comments about our hotel! We are proud to provide you with a clean and tidy accommodation suitable for business trips. Your satisfaction is our greatest pursuit, but also our driving force for continuous progress. We have always been committed to creating a comfortable and convenient accommodation experience for every guest, from the cleaning and maintenance of the rooms to the overall environment, and strive to achieve perfection. Your affirmation is not only a recognition of our work, but also a great inspiration to our team. In the future, we will continue to adhere to the "customer-oriented" service concept, constantly optimize the service process, improve the quality of service, and strive to provide every customer with more intimate and thoughtful service. At the same time, we are very much looking forward to your visit again, let us have the opportunity to serve you again.
MonikaM
Business-Doppelbettzimmer
Aufenthalt im Sept. 2024
Business
67 Bewertungen
2.5/5
Gepostet am 21. Okt. 2024
Room could be cleaner
Very comfortable bed
Good internet
Room was smelly
Übersetzen
Antwort der Unterkunft: Dear customer, thank you for taking the time to provide us with feedback. We deeply regret that you encountered an unpleasant odor during your stay. For this reason, we have emphasized to the cleaning team the necessity of strengthening room cleaning and disinfection, and have focused on cleaning and air purification in response to this issue. At the same time, we sincerely apologize to you and welcome you to choose our hotel again in the future. If you have any other opinions or suggestions, please feel free to contact us at any time.
Subbarao
Business-Doppelbettzimmer
Aufenthalt im Mai 2023
Business
13 Bewertungen
5.0/5
Hervorragend
Gepostet am 13. Juni 2023
Walkable distance from HangZhou east railway station. Shopping mall and restaurants are close by.
Übersetzen
Antwort der Unterkunft: Read your comments carefully, for fear of missing any of the sincere heart; not read it has been moved, moved by your careful interpretation of the small u, this knowledge of the grace is rare. Small U to the price of people-friendly clean and reliable environment, professional human-oriented service, as necessary, pay more attention to cost-effective and customer comfort experience. We are looking forward to seeing you again. Have a nice life!
Gastnutzer
Executive Doppelzimmer
Aufenthalt im Apr. 2023
Business
4 Bewertungen
5.0/5
Hervorragend
Gepostet am 5. Aug. 2023
Very good hotel
Übersetzen
Antwort der Unterkunft: 立秋之日,炎夏遠去,陽光明媚多了,空氣清新多了。此後的日子,天氣漸漸轉涼,對你的思念,也會更多一些。非常感謝您對我們酒店的支持,我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的,同時我們也榮幸能為您提供最優質的服務。非常歡迎您無論是商務出差還是旅行再次選擇我們酒店!
Gastnutzer
Business-Zimmer (2 Betten)
Aufenthalt im Dez. 2022
Pärchen
6 Bewertungen
5.0/5
Hervorragend
Gepostet am 4. Febr. 2023
Very good 👍
Übersetzen
Antwort der Unterkunft: 寫一箋半暖的時光,不約花期,不邀明月,心中自有花閑開,有月閑來。感謝您的入住禮舍,給我們提供為您服務的機會。禮舍酒店致力於一個品牌和三個承諾:輕居式鄰里文化風格、主動關懷的服務以及流暢痛快的網絡世界。希望能在禮舍與您再相逢。祝您心情愉快,闔家幸福!
Antwort der Unterkunft: 尊敬的客人,太感謝您的推薦啦!能得到您全方位的稱讚,我們心裏滿是歡喜。客房團隊一直致力於為客人打造一塵不染的居住空間,前台同事也始終秉持熱情服務的理念,而酒店毗鄰杭州東站及眾多商業區域的便捷位置,更是希望能為每一位賓客出行、休閑提供便利。您的認可給了我們滿滿的動力,期待再次與您相遇,讓您的每一次入住都如歸家般舒適!
Antwort der Unterkunft: 尊貴的客人,太感謝您的認可與推薦啦!能讓您滿意我們的服務與環境,超開心。周邊豐富的餐飲選擇和便捷交通,本就是我們想為客人打造的優勢。地鐵站出門即達,前往東站輕鬆無憂,給您出行添便利,我們超有成就感。期待下次再用高品質服務,伴您舒心入住,祝您生活愉快、萬事順遂!
Antwort der Unterkunft: 尊敬的客人:您好!收到您如此暖心且高度認可的評價,我們整個團隊都倍感榮幸與欣喜!您對房間環境和前台服務的誇讚,是對我們辛勤付出的最大肯定。能在您出行旅遊、遊玩或是出差期間,成為您信賴且滿意的選擇,我們由衷地感到開心。我們始終致力於為每一位客人打造温馨、舒適且便捷的居住體驗,您的再次光臨就是對我們工作的最高褒獎。期待與您再次相逢,續寫美好入住篇章!
Antwort der Unterkunft: 尊敬的客人,非常感謝您的好評!我們酒店坐落於簽證中心對面,加上毗鄰火車東站、商場,地鐵口近在咫尺,交通優勢得天獨厚,能為您的出行、商務及休閑活動提供極大便利,這讓我們深感欣慰。前台團隊始終秉持熱情服務的宗旨,能贏得您的認可,他們定會幹勁十足。房間能符合您的期待,更是我們的榮幸。後續我們會持續優化各方面服務,期待您再次入住,我們將以更優質的體驗回饋您的支持 。
Antwort der Unterkunft: 親愛的客人,太感謝您的推薦和再次光臨的約定啦!酒店服務團隊一直致力於為每一位客人送去熱情關懷,能得到您的肯定,大家都特別有成就感。我們緊鄰簽證中心,還有便捷的交通樞紐,無論是辦理簽證事務還是出行,都為您節省了寶貴時間。您的認可就是我們不斷進步的動力,下次您再來,我們一定為您準備更貼心的服務,再次開啟美好的入住之旅,盼着您回來!
Antwort der Unterkunft: 非常感謝您的高度評價!能為您提供環境宜人的住宿空間,以及前台團隊熱情周到的服務,我們深感榮幸。酒店所處位置交通便捷,周邊配套豐富,能契合您出行等各方面需求,這正是我們努力的方向。您的滿意是對我們最大的鼓勵,期待在未來的日子裏,還能繼續為您的每一次旅程保駕護航,祝您生活愉快,萬事勝意!
Antwort der Unterkunft: 尊敬的客人,衷心感謝您對我們酒店房間環境的高度讚譽以及這份滿滿的推薦!能在眾多酒店中脱穎而出,成為您心中的優質之選,我們倍感榮幸。三花國際與簽證中心作為酒店周邊的顯著地標,為賓客出行、商務與遊玩都提供了便利,很高興它們也能為您的旅程添彩。期待與您再次相逢,我們定會延續這份美好,為您打造更完美的入住體驗!