Holiday Inn Express Hemel Hempstead Bewertungen

The hotel was reasonable clean, the staff was ok. The breakfast become very boring it the same thing everyday. They hotel was very busy, and they kept running out of food and juices, you had to wait for staff to bring more food out., also ran out of cutlery and have to wait for that too. I had to ask a member of the staff to clean a table so we can sit to eat our breakfast, she said couple of minutes 10 minutes later we was still waiting so I clean the table myself. Then the member of staff came and said sorry the lady who meant to be cleaning the table is on her break, I said really, at the busyest time in the morning, this is ridiculous. I do under that the hotel gets very busy, but I think it's bad management, they should be keeping an eye on stock level. Having to wait for cutlery is just bad.