Four Points by Sheraton Nanchang, Xihu Bewertungen

Antwort der Unterkunft: Thank you very much for your positive review of our hotel. Weare honored to receive your recognition.非常感謝您對我們酒店的正面評價，我們深感榮幸能夠得到您的認可。

Antwort der Unterkunft: Thank you very much for your positive comments about us, especially for the friendly spoken English of the staff and the rich breakfast. We are deeply honored! We apologize for the smoke smell issue you mentioned in the room, which really affected your stay. Please rest assured that we have taken immediate measures to strengthen the daily cleaning and ventilation of all floors. At the same time, we will conduct a comprehensive inspection of all rooms to ensure that there are no uncomfortable factors. We are committed to further improving service quality and facility maintenance to avoid similar situations from happening again. We hope to have the opportunity to host you again and provide a better experience. Thank you again for your feedback and look forward to your next visit!

Antwort der Unterkunft: Thank you so much for your positive review, glad you expressed your satisfaction with our cleaning and service staff! Thank you again for your valuable feedback, your satisfaction is the biggest motivation for us to move forward!

Antwort der Unterkunft: Dear Guest, Thank you for taking the time sharing your experience with us. I am glad you choose to stay with us for your visit to Nanchang. Truly I appreciate your positive feedback and I will be sure to share them with the team. All of us strive on ensuring all our guests enjoy their experience while staying with us and take them home with fond memories. I am happy that it has been delivered successfully. We very much look forward in having another opportunity meeting you again soon in the near future.Warm regards,Jordan Yu Deputy General Manager

Antwort der Unterkunft: Dear Guest, Thank you for taking the time sharing your experience with us. I am sorry that some of your experience did not meet your expectations,please allow me to express my sincerest apologies. I noted that you scored low for your experience and I am very much appreciated if you could contact me and tell us detail. Once again, I apologize for the inconvenience caused and I hope we will get the opportunity to welcome you back in the future. Warm regards, Jordan Yu General Manager

Antwort der Unterkunft: Dear Guest, Thank you for staying with us and share your experience with us. We have passed your feedback onto the team especially about the smoking smell，we thank you for your comments and look forward to welcoming you back to our hotel. Kindly Regards， Jordan Yang，Deputy General Manager

Antwort der Unterkunft: 尊敬的賓客：您好！衷心感謝您選擇下榻我們酒店，並抽出寶貴時間分享您的入住體驗。我們始終秉持“以客為尊”的理念，力求從每個細節詮釋品質旅居的內涵。您對服務團隊的認可是我們砥礪前行的動力，期待在層林盡染的季節能與您再次相遇。祝您 萬事順遂！

Antwort der Unterkunft: 尊敬的客人，您好！非常感謝您選擇入住我們酒店並分享您的寶貴意見。對於瑪雅樂園噪音給您帶來的困擾，我們深表歉意。這確實影響了您的休息和工作體驗，我們對此感到非常抱歉。針對這一問題，我們已經採取以下整改措施：1. 在酒店客房內部已標註"暑期可能受樂園噪音影響"的提示，方便客人提前瞭解；2. 為受噪音影響的客人免費提供耳塞，並在前台24小時提供該項服務。我們理解您的感受，也感謝您的理解與包容。再次感謝您的反饋，祝您工作順利，生活愉快！

Antwort der Unterkunft: 尊敬的客人：您好！感謝您選擇入住我們酒店，並撥宂分享寶貴的入住體驗。誠摯期待您的再次蒞臨，讓我們有機會為您呈現更為卓越的尊貴禮遇。

Antwort der Unterkunft: 感謝認可！酒店依託瑪雅與象湖的雙景視角誠意呈現，致力在客房品質與早餐體驗中傳達服務巧思。已轉達您對小邱的讚賞，期待下次相遇帶來更多驚喜。

Antwort der Unterkunft: 謝謝親的光顧呦，我們會繼續努力，以滿血的狀態等待親的下次到來噠（*╹▽╹*）。

Antwort der Unterkunft: 尊敬的賓客：您好！非常感謝您選擇入住我們酒店，並撥宂分享如此詳盡的入住體驗！能夠獲得您的認可，我們倍感榮幸。酒店始終以“為賓客打造舒適精緻的旅居體驗”為宗旨，從空間設計到設施維護均融入匠心細節，很高興能為您的差旅增添一份優雅與愜意。瑪雅水上樂園的獨特景觀是我們引以為傲的位置優勢，能讓您在休憩時盡享視覺之美，實在令人欣喜。獲悉您對客房衞生及公區環境的肯定，我們深受鼓舞。酒店保潔團隊每日嚴格執行高標準清潔流程，確保每一處細節都經得起考驗。而您提及的歡迎飲品、專屬冰淇淋及小邱的暖心服務，更是我們貫徹“以客為尊”服務理念的生動詮釋。再次感謝您對酒店品牌價值的認同。無論商務出行或休閑之旅，我們都願以始終如一的品質服務，為您創造更多值得珍藏的美好回憶。祝您一切順利，期待與您的再次相逢！

Antwort der Unterkunft: 尊敬的賓客：感謝您選擇下榻我司酒店並與我們分享您的入住體驗。關於您提及的客房區域與月子中心動線及停車場電梯體感欠佳的情況，誠摯向您致以歉意！針對您提及的問題，我們已採取以下整改措施：1.完成月子中心接待台遷移至獨立區域，拆除公共區域非酒店類裝飾物；2.工程團隊全面檢修地下停車場電梯空調系統；3.設計上多角度考慮了賓客從地下停車場至一層，增加了庭院視覺體驗，所以不不直達客房樓層。我們理解此次體驗對您造成的困擾，期待您再次入住酒店讓我們能給予彌補的機會。

Antwort der Unterkunft: 非常感謝您的認可與反饋，"服務比較實在"。這對我們來説是極大的鼓勵與肯定。再次感謝您的光臨與寶貴評價，祝您生活愉快！